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TackleDirect Reviews Summary
TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
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Generally a good experience, but one item was delayed longer than expected.
Great selection. Found exactly what I was looking for. Super fast shipping. A++++
Love to order from Tackle Direct. Wish you guys were closer to home. I'll be there everyday shopping. Love your store been there once.
Love you guys
No
Ordered an Okuma 741 PCH-C XXH rod. Tackle direct had the best price to begin with, provided free shipping, and since it was my first order with them I received an extra discount. Rod came when they said it would and was packaged very well. Excellent experience with this company.
All went t well, would absolutely recommend them.
I was disappointed that I had items back order. Every thing I ordered said it was in stock. I changed some of my items to something else because they were on back order. Would not ordered anything that is back order because you never know when you will receive them.
Fast delivery and product was as expected.
Happy w service
Product was as ordered, great price with offered coupon. We are 100% satisfied.
I have always been satisfied with products recieved fromTackle Direct. Also, Shipping is is always fast without issues.
Was shipped quickly.
Great products prices and delivery
Very good dealing with will buy from again
Good communication!
I ordered several Rapala lures from TackleDirect. Once purchased, I received an email stating some of the lures were in stock, several were on back order and some were no longer available. The shipments came several weeks after my initial purchase. The company needs to alert its consumers before purchases are made. Especially when products are not in stock or no longer available.
Our experience with tackle direct was great.
I ordered several Live Target and Spool-Teck lures. I think I may have ordered multiple times. All was good, easy to navigate your site, was satisfied with products received, however some took a while as they apparently not in your inventory at time of order but it was not obvious enough for me to realize when placing the order. Some shipped from the manufacturer to you and then to me as I understand from my follow-up with customer service. The last Spool-Tek item was what I found most disappointing. All previous lures ordered had included a spare replacement tail in the package. After receiving my package without, I called to find out if it was a possible order filling issue and that the wrong item was pulled and shipped. The very kind and concerned cs rep informed me she would research and call me back. As she did with news that a change in manufacture ownership occurred and the replacement tail was no longer include, and she was going to discuss a partial refund with her manager but called me again to inform me that is not possible just the way it is going forward.
I just feel customers should have been notified of a change in a product you sell when what a customer receives is not going to be the same as the other items on an order that effects quality, or packaging quantity with no adjustment to pricing on. My other disappointment is that this issue happened in February. June is a bit late for followup.
I was an active paying customer of TD at the time of my accurate account of my experience described above.
Best Regards, Dave Moore
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members