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TackleDirect Reviews Summary
TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
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So far so good! Repeat customer is the best rating!
Site would not recognize any credit card I tried Kept getting a message saying "credit card number does not match selected card type". Have ordered in the past with no issues. Tried contacting customer service, but after an hour on hold, had to give up. Wound up using the Amazon pay option on your website.
Customer service never returned call they promised. I called 3 more times only to have phone rind for 30 minutes and then call dropped.
Good service despite current conditions during pandemic. Have placed a couple of orders as local tackle shops have been closed. I only wished that they had sent me some notification that my order could only be partially filled and the remainder would be shipped as soon as they could. I did received the items that were not with the initial shipment, but some sort of email or notification would have been nice. Otherwise I am satisfied with service.
Always easy
I have order from Tackle Warehouse, always have great service.
Delivery was not as good as usual. Little disappointed with jigs!
So far so good
Understandably, during this Virus panic there have been some hiccups in the ordering process. Once I was able to get in touch with a customer service rep everything was quickly resolved. The products have arrived and I'm ready to hit the water with some new Patrick Sebile Lures! I can't wait. Thank you Team TackleDirect!
Good items/ good pricing, will definitely shop here again
Fine no problems
I have not heard back from customer service after emailing and calling about receiving a broken product
I came, I saw, I purchased!
Thanks will be in touch tried to order the okuma 8k but your on back order got it from another company that had but will order in the future...
I've only received half my order
Fast, Easy, good prices
Shipping? Was very good. My concern is ordering the bulb type butt for my rods. I was concerned if the Bass Pro choice would float my rod and reel if it was bumped in the water. Talking to someone with your firm I wasn't convinced he was really sure it would. I ordered 12 and hope they do.
Received in reasonable time
Slow shipping, but package arrived in good condition. A-
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members