Synchronybank.coReviews 4

This is the only bank I know of that uses what they call "Deffered interest" for their "zero credit card" - Credit Care. In the fine print, it says that all of the interest you weren't charge during the promotion period will be added back to your card if you don't pay off the entire amount by the expiration date. They're also sneaky in that they don't apply your payments to the promotional rate - onlly if you request they do. Not only that, but when you call in to confirm what your balance is on the promotional rate, you'll get a different answer from each person you speak to. So... if you pay the wrong balance due to incorrect information given to you by a support person at Synchrony, oh well, it's on you and they're going to add all of the deferred interest back to your account. And... after they add back all of the deffered interest, they then charge you on top of that, 32%! Interest, annually. What a deal. Not! Thankfully, I called in several times to verify what I owed and boy am I glad I did, because the original person I spoke to misquoted my balance by $500.

Terrible customer care including their phone representatives, none of whom can speak English clearly. Their Amazon bank card should NEVER be used and there is absolutely no need for it to begin with. They keep sending me summaries of claimed purchases but cannot prove that I made them. Instead, they keep hassling me for weeks on end.

Better hope you do not have an issue with them or Synchrony Bank, have been dealing with this issue since November of 2022, yes it is September of 2023 and I'm still having to call them every month as I do not owe them anything. I have emails from disputes saying they refunded my ez payments and that all future charges have been removed but yet I receive an email every month saying I missed a payment. When I call QVC they say its a Synchrony issue and to call them. When I call Synchrony they say it's a QVC issue and to call them.

We upgraded to Sams 100.00 a year credit card and have had nothing but trouble with the card ever since. The card had great cash back offers but the customer service of the bank that handled this card is the worst. If you use the card multiple times the bank puts a hold on the card so your sales decline until you call this bank fight your way through the computers to get a live person then fight to get someone from the USA then you get to talk to some of the rudest reps I have ever felt with.I love Sams club but hate their bank