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Synchrony

1.1

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Synchrony Reviews Summary

Synchrony has a rating of 1.1 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Synchrony ranks 114th among Credit Cards sites.

service
4
value
4
quality
3
Illinois
14 reviews
39 helpful votes
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Terrible company
November 14, 2025

Awful customer service. Website impossible to log on and navigate. DO NOT USE THIS COMPANY. THEY WILL MAKE T IMPOSSIBLE TO ACCESS OR COMTACT THEM TO SCAM YOU OUT OF LATE FEES. A complete and total rip off and waste of your time.

Date of experience: November 14, 2025
California
5 reviews
16 helpful votes
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Synchrony Bank Scam
August 27, 2025

Two year's illegally assessed interest (3 different accounts without results) to no interest contract from Living Spaces Furniture in Plano Texas. Do not do business with Synchrony Bank or Living Spaces.

Date of experience: June 1, 2023
North Carolina
28 reviews
18 helpful votes
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Beware of fine print!
October 4, 2021

I received notification from my Credit Reporting Agency that my QVC Credit Card was cancelled. (Synchrony Bank) I called and was informed they close accounts if you haven't used it in 24 months. No notice given! I am not a huge shopper but I didn't know I'd be punished for it. Unless you shop QVC regularly, use another card, don't fall for the "We can offer you $50.00 credit if you open an account ". Closing accounts does bring your credit score down.

Date of experience: October 4, 2021
New York
11 reviews
10 helpful votes
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Synchrony is a bank that issues private label credit cards. I applied for a Lowe's credit card online and was rejected because they couldn't get a credit report on me. I forgot that I locked them down to prevent fraud. So, I reapplied and got an automatic reply that I was rejected again because I reapplied too soon. So, I called customer service and was told to reapply online and then call customer service back. I did that and the rep I spoke to told me I was denied again but she wouldn't tell me. A few days later, I got an automated reply that I had reapplied too soon. So, I am done with them. I would also suggest NEVER getting a credit card from a retailer that promises a big discount on your first purchase. The bank behind that card is likely Synchrony. It just isn't worth it.

Date of experience: March 8, 2019