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Swagbucks

3.2

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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
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Kentucky
1 review
0 helpful votes
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Swagbucks review
November 10, 2019

It takes me a little time to get point but i realky like the app! I try to get on daily and complete the daiky tasks lists, i play the games as often as i can too.

Date of experience: November 7, 2019
Texas
1 review
0 helpful votes
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AWESOME
November 10, 2019

Easy way to make extra money and try different services. Recommended to friends and family. LOVE IT!

Date of experience: November 7, 2019
California
1 review
0 helpful votes
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I love swagbucks
November 10, 2019

I love being able to redeem my gift cards for a store I can choose! I went to target and redeemed my $5 gift card and I was so excited to save!

Date of experience: November 7, 2019
California
1 review
0 helpful votes
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Swagbucks is great!
November 9, 2019

Cant believe I didnt join this site a long time ago. Made $250 on this site in just 1 year, unbelievable!

Date of experience: November 7, 2019
Alabama
1 review
0 helpful votes
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Good site.
November 9, 2019

Good way to make you some extra money, sometimes you don't get to do a lot of surveys and it takes sometime to reach payout.

Date of experience: November 7, 2019
Oregon
2 reviews
0 helpful votes
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I get Amazon cards for my SB and use them for gifts for my great-grandsons. I am retired on Social Security so those SB's really help, and it is fun.

Date of experience: November 7, 2019
New Jersey
1 review
0 helpful votes
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Great way to get free gift cards! The time to take the survey varies, some are good, alot seem to be repetitive questions. Most of the time it seems to say I don't qualify for the survey, which I dont understand after answering so many questions and spending quite a bit of the time on the survey and then only receiving 1sb. However, to spend a little time here and there to receive free gift cards is great! Although, it takes quite a bit of time to get enough SB dollars to redeem a gift card. I have only been able to redeem 1 gift card so far, but did not have any issues redeeming, recieving or using my gift card!

Date of experience: November 7, 2019
New York
2 reviews
0 helpful votes
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Fun and challenging.
November 9, 2019

I enjoy the various activities that give you points. Bit by bit I get enough for a little pin money. Don't do this to get rich. Just let it be fun.

Date of experience: November 7, 2019
Illinois
1 review
0 helpful votes
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Pays very well!
November 9, 2019

Awesome website and a great way to make you some extra money! I've been using the the apps and the website for about 4 years now with steady earnings since the beginning.

Date of experience: November 7, 2019
Texas
1 review
0 helpful votes
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Ok Surveys
November 9, 2019

Just don't like answering the same questions. Ex: age, gender, zip code, etc. on every survey. Otherwise they're not too bad.

Date of experience: November 7, 2019
Germany
1 review
0 helpful votes
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Fab-u-lous Website
November 9, 2019

One of the best websites ever... can make a few $$$ quickly, which is fun, interesting and rewarding. Received PayPal payment within a couple days of redeeming my points. Would therefore highly recommend.

Date of experience: November 7, 2019
New York
1 review
1 helpful vote
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I would not recommend Swagbucks to anyone based on the way it is today (November 2019).
When you set up an account with Swagbucks, it asks you some (not a lot) of personal information questions. You're going to be doing surveys, you assume that information is going to be used to match you up with surveys from their clients because no one wants to waste their time. However, not enough information is requested by the Swagbucks system and the information they do have clearly isn't relayed to the survey database.
I have spent an entire evening filling out QUALIFYING QUESTIONS an never actually got to complete a survey for points. And you see the exact same set of qualifying questions over and over which clearly have nothing to do with the actual survey because when you do get to a real survey, it's a completely different website and design! Clearly they're not connected.
I'm so fed up with repeatedly putting in my date of birth (and it says they'll use this to "find me a survey" you should already have a survey you want me to do!) My age and / or my exact Date Of Birth. My sex. My zip code and then they'll ask what state and / or county I live in. My zip code should tell you! But again, the survey should have already been filtered through my account to be a proper match for me BEFORE it even showed up in my list! Let's continue My salary. Relationship status. How many people live in my house?. My Etnhicity followed by the Hispanic question god I hate getting that one I'm white!. The amount of my investments (why is this important?). How many people work at my company (why is this important?). Do I have any pets. What is my political affiliation? (seriously if it's not a survey about politics why do you need this?) what kind of car do I drive when will I be buying a new car The survey system should already know all of those things about the user but it obviously doesn't so you spend 20 minutes doing qualifying questions and never get to the real survey because you get kicked out and you don't know why and you got no points for your time.
And when you do get to run through an entire survey, they'll "close" or end abruptly without telling you it's complete and how many points you're getting.
I've told them that somebody needs to reinvent this system because it's horribly annoying and not a productive use of my time (and I really do want it to be because I like doing most of the surveys!) and it's for all those reasons all those annoying reasons that I would not at this time recommend Swagbucks to anyone else.

Date of experience: November 7, 2019
Louisiana
1 review
0 helpful votes
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I've been with swagbucks for a few years now. They are a very attentive site with procedures for submitting concerns about offers and earning Swagbucks. They have MANY ways to earn, so if you aren't really into watching videos then you can do offers... if you aren't into offers you can watch videos. Lots of promotions and always a good deal on a percentage back on purchases at very popular store. It's a very nice site to navigate. Lots of SB to be made :)

Date of experience: November 7, 2019
Florida
1 review
0 helpful votes
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Love
November 9, 2019

I love swagbucks I'm so upset I didn't find it sooner. I've had it a little more than a month and have made over $100

Date of experience: November 7, 2019
Germany
1 review
0 helpful votes
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Its a great business. The wait time on certain completed tasks rewards is a little outta hand but still great rewards. Also sometimes it dosent track the task so you get 0 rewards.

Date of experience: November 6, 2019
Ohio
1 review
0 helpful votes
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I am very pleased with Swagbucks. It is easy to earn rewards, By doing simple tasks and taking surveys, I have been able to earn enough swag bucks to get a gift card to Starbucks. I am happy to continue to to earn points to gain more rewards.

Date of experience: November 6, 2019
Florida
1 review
0 helpful votes
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Great App
November 8, 2019

My use of swagbucks has paid for a lot of my purchases not to mention all the free stuff i have found using the app.

Date of experience: November 6, 2019
Georgia
1 review
0 helpful votes
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I do enjoy my time answering survey questions coupled with the fact that I get to earn a very real source of income online to take care of miscellaneous. Cashout is seamless and very fast.

Date of experience: November 6, 2019
California
1 review
0 helpful votes
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Love the extra cash
November 8, 2019

As a homeschool mom. I appreciate the chance to make extra cash. I get to use it for butts or christmas

Date of experience: November 6, 2019
Wisconsin
1 review
0 helpful votes
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Fast easy fun
November 8, 2019

I love swagbucks its fast and easy to earn sb and fun to do the surveys I highly recommend them great customer service and timely payouts

Date of experience: November 6, 2019

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
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