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Swagbucks

3.2

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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
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New Mexico
1 review
0 helpful votes
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I love swagbucks
April 11, 2020

I have earned over $115 and the cool part is if you have a paypal account its like getting cash for doing surveys, playing games and so much more.

Date of experience: April 10, 2020
Arizona
1 review
0 helpful votes
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Time is money
April 11, 2020

I was able to get almost all my Christmas shopping done with the money I earned through Swagbucks! It's an easy way of making money on your free time, but not a reliable source for income if that's what you're looking for. Still, there's a ton of ways you could make money either by completing surveys or linking it to qualified online purchases for rebates.

Date of experience: April 10, 2020
Mexico
1 review
0 helpful votes
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I have been using this application for about 1 month and earned a lot of money, This is great!
Also, there are specials bonus and you can complete the daily survey too for extra coins!

Date of experience: April 10, 2020
Arizona
1 review
0 helpful votes
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Fun
April 10, 2020

It is a totally awesome website that you can many things surveys, shop, earn gift cards or just have

Date of experience: April 9, 2020
Oregon
1 review
0 helpful votes
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I love swagbucks
April 10, 2020

I been a member for a very long time and i love it, so fun doing the team challenge thing. I love getting gift cards

Date of experience: April 9, 2020
Illinois
1 review
0 helpful votes
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Outstanding!
April 10, 2020

It is just a little over a year since I signed up with Swagbucks. It has been a great opportunity to complete interesting & engaging surveys plus earn Swagbucks to earn great rewards.

Date of experience: April 9, 2020
Louisiana
1 review
0 helpful votes
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Like Swagbucks
April 10, 2020

I really like my experience on Swagbucks. The survey and surfing their site are very interesting. You earn points for a number of things such as purchases gift cards.

Date of experience: April 9, 2020
District of Columbia
1 review
0 helpful votes
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The system does a good proving you with opportunities to earn the points you need for the gift cards. I have been able to request and use gift cards without any issues at all. I enjoy Swagbucks and I look forward to continuing.

Date of experience: April 9, 2020
Pennsylvania
1 review
0 helpful votes
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Swagbucks is so completely awesome I feel so empowered giving my input on products and commercials and getting paid to do it just adds icing on the cake. Thanks Swagbucks

Date of experience: April 8, 2020
Minnesota
1 review
0 helpful votes
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Easy and Fast
April 10, 2020

After earning my points I redeemed them for a $5 amazon credit which really helped because i was just about to order a few items from Amazon. I earned the points easy and the card came fast. I'm working on trying to earn more points now to redeem another one!

Date of experience: April 8, 2020
New Mexico
1 review
0 helpful votes
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Great when it works
April 9, 2020

As long as you do surveys frequently, it's pretty easy to rack up some extra cash. However, you have to be willing to put up with frequent rejections, faulty survey interfaces (e.g., videos not playing, not being able to return to a survey page on mobile, etc.), and often very low payouts (<$1.00) for relatively lengthy surveys. For me, it really only pays off when you get surveys with high payouts - sometimes up to $35 - but these are very rare and only seem to pop up after doing numerous low-paying ones. Ultimately, it's worth it for me and I've made a not-insignificant amount of extra cash over the last year, but it's often very frustrating and plagued with small annoyances. If you have a lot of spare time that you're willing to spend on surveys, it's certainly worth a try.

Date of experience: April 8, 2020
California
1 review
0 helpful votes
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I appreciate Swagbucks so very much because of the way it has come through for my family and I when we had no money and needed necessities in our home

Date of experience: April 8, 2020
Massachusetts
1 review
2 helpful votes
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I like Swagbucks. But sometimes there are issues with loading survey or if I am doing any survey it automatically stop working in the middle or towards the end. That result I. Wastage of all my efforts.
But it's a good way to earn extra bucks.

Date of experience: April 8, 2020
Texas
1 review
0 helpful votes
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Swagbucks OK
April 8, 2020

Swagbucks used to be way better than what it is now now it seems like a little $#*! to do because we can't earn that much off of videos as we were able to before and a lot has changed within it and it is even more strict on Earning points towards a gift card do you have to work really hard on this now compared to what it was yours back please fix the app both the Answer in the Watch app need improvements because on the TV Swagbucks mobile app you can't even watch anything and earn points now because of all the ads that are in the way and on the Swagbucks and Answer app it will not always let you take a survey

Date of experience: April 8, 2020
Germany
1 review
0 helpful votes
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When I have free time I like to use swag bucks to earn a little extra. It's a great, easy, fun way to grab something I couldn't afford with my Bill's. So if I put an item off, i use the swag bucks program to allow me opportunity to grab things for myself li f or gifts for friends and family. Thank you to swag bucks.

Date of experience: April 8, 2020
Pennsylvania
2 reviews
0 helpful votes
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Gifts just for me and my family I know it takes time to earn free stuff but think of it like going to work and the job is done gift card

Date of experience: April 8, 2020
India
1 review
4 helpful votes
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I used to like swagbucks easy to get quite a lot of points.
Now...
Kicked off surveys! For no apparent reason.
Can't watch any clips at all! "There are no activities available, please check back later!"
And now only 4 points on watching mobile clips!

Whats going on?

Date of experience: April 6, 2020
Japan
2 reviews
0 helpful votes
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In my experience, I'll be eligible for about 1 out of 50 surveys so needless to say the match rate is not great. Rewards for surveys come in the form of Swagbucks or SB (basically 1 cent = 1 SB). But reward amounts seem random. Sometimes a 10 minute survey pays 100 SB whereas a 40 minute will sometimes pay less than 30 SB. One redeeming factor is that certain gift cards (not all) are discounted so instead of paying 2500 SB for $25, they may be cheaper than such. Secondly, the are other ways to earn SB such as tasks (mostly worthless) and the daily goal which does give bonus SB.

The help process is the absolute worst and so far, completely and utterly worthless. They say they get back within 1-3 business days. I've submitted claims for completed surveys where I received no reward and have not received a credit or any reply for over two weeks. To make the process easier, I saved and submitted screenshots from my computer, the survey number, the exact URL of the survey, the survey topic, and the SB that is to be rewarded. Yet despite being straight forward and transparent, the help process has not. For this reason alone, I cannot recommend SB.

Date of experience: April 5, 2020
Florida
1 review
0 helpful votes
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Pays to Be honest
April 6, 2020

I been using SWAGbucks for almost a year and have had no problems. It is my go to when I want to purchase something from Amazon. If you tell the truth on the surveys you get more opportunities; if you are not so honest the surveys will detect it.

Date of experience: April 5, 2020
Connecticut
1 review
0 helpful votes
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THE BEST
April 6, 2020

ALWAYS RESPONSIVE, FAIR AND SOLVES ANY PROBLEMS PROMTLY AND JUST PLAIN ALOT OF FUN WITH GREAT REWARDS.

Date of experience: April 5, 2020

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
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