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Swagbucks

3.2

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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
This company does not typically respond to reviews

We monitor reviews for authenticity

Illinois
1 review
2 helpful votes
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Some glitches
July 3, 2020

Sometimes the sites for SB don't credit to swagbucks. I've played many and done tons of surveys without being credited. I love swagbucks I always have but I've had issues lately. I do recommend you to others as well. Thank you for listening.
*******@gmail.com

Date of experience: July 1, 2020
Tennessee
1 review
0 helpful votes
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Love swagbucks
July 3, 2020

I am a big fan of earning gift cards for taking surveys. I've never had an issue redeeming or receiving the gift cards. It's been a great experience.

Date of experience: July 1, 2020
Alabama
1 review
1 helpful vote
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Surveys are harder to get and discover is less reliable. I miss the old swagbucks where you could watch videos and actually get credited for it.

Date of experience: July 1, 2020
Georgia
1 review
0 helpful votes
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Saving money
July 2, 2020

It's a great way to shop especially when funds are tight. It's easy to do the surveys accumulate the sb and get the gift card. Which gets delivered quickly

Date of experience: July 1, 2020
Illinois
1 review
9 helpful votes
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Locked my account randomly after a 33 day long support ticket with me having to fight for 5500 SB that I provided proof for every step of the way.

Date of experience: June 26, 2020
Swagbucks S. — Swagbucks Rep
over a year old

Thank you for sharing your experience. The message you received is correct, there may be times the offer does not track back to your account. The team will investigate to confirm and make a decision based on the review. We are happy to take another look, please be on the lookout for a message from our team. Thank you for your understanding!

Arizona
1 review
4 helpful votes
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NEVER PAID UP!
June 27, 2020

I earned enough of their swagbucks to get a $50.00 Visa Gift card. When I tried to claim it from an email they sent I was unable to do so. They have ignored my complaints and have not sent me the Gift card as I requested. As far as I'm concerned they're a stinking scam. Don't waste your time on these clowns.

Date of experience: June 26, 2020
Swagbucks S. — Swagbucks Rep
over a year old

Hi John! I apologize for the experience you have encountered. We are happy to look into this further for you and help you reach a resolution.

Illinois
1 review
1 helpful vote
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Scam
June 26, 2020

I will continue to give bad reviews until I get my money or get a hold of the Bbb you send me visa cards with the same numbers? Makes sense right

Date of experience: June 25, 2020
Swagbucks S. — Swagbucks Rep
over a year old

Hi Jacob! I am sorry to hear you ran into this experience. We are happy to review your inquiry, please be sure to check your messages. Thank you!

Texas
1 review
5 helpful votes
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Not to bad
June 26, 2020

It was a decent app. Made a bit of side cash. Until i realized there is no actual way to recieve your money. I still have over 50$ stuck in the internet and it wont let me access it to pay for food or gas. So until i can access the money i earned it is getting a crap review. Don't hype the app up if you cant even afford to pay your people right. What am i going to do with money on my phone?

Date of experience: June 25, 2020
Swagbucks S. — Swagbucks Rep
over a year old

Hi Jacob! I am sorry to hear you ran into this experience. We are happy to review your inquiry, please be sure to check your messages. Thank you!

New York
1 review
0 helpful votes
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Swagbucks
June 26, 2020

Love this site use it everyday. It's fun and I earn money for using it. So it is a win win situation for me.

Date of experience: June 25, 2020
Swagbucks S. — Swagbucks Rep
over a year old

Thank you for your continued support!

Utah
1 review
0 helpful votes
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I've been Swagbucks member for over 10 years. Besides being a rewards website where I have a lot of fun, i've also earned many, many, many gift cards. Swagbucks always pays!

Date of experience: June 25, 2020
Swagbucks S. — Swagbucks Rep
over a year old

So excited to hear that you are enjoying your experience. :)

Nevada
1 review
0 helpful votes
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It so good and once you get past the tricky se purity details it becomes so worthy it gave 30 bucks in my first week

Date of experience: June 25, 2020
Swagbucks S. — Swagbucks Rep
over a year old

Thanks for sharing your experience!

Pennsylvania
1 review
0 helpful votes
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I love swagbucks I'm happy doing reviews and using its coupons and also getting cash back. I already redeem 2 gift cards having extra money is so nice for a person who loves shopping and ordering online items like me.!

Date of experience: June 25, 2020
Swagbucks S. — Swagbucks Rep
over a year old

Congrats on the gift cards!

Georgia
2 reviews
17 helpful votes
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I've been earning alot since I started doing on swagbucks. There's just so many things that you can do to earn swagbucks that you can't help but to earn more than what you've gotten. Just to summarize, it can be addicting.

Date of experience: June 25, 2020
Swagbucks S. — Swagbucks Rep
over a year old

Very addicting! Thank you for being a member!

Connecticut
1 review
0 helpful votes
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Love Swagbucks
June 26, 2020

Love this company. I do surveys and get points, I then turn those points into giftcards. I always get the Amazon gift cards but there are other gift cards you can get.

Date of experience: June 24, 2020
Swagbucks S. — Swagbucks Rep
over a year old

Thank you for joining and we hope you enjoy the gift cards!

Florida
1 review
0 helpful votes
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Fun and easy, and make money with coupons, pd to print and get 25 SB when you use. I watch videos daily, take surveys daily, and shop through SB often. Great for a retired person like me.

Date of experience: June 24, 2020
Swagbucks S. — Swagbucks Rep
over a year old

Happy to hear you enjoy the lower redemption amounts!

Pennsylvania
1 review
0 helpful votes
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Swagbucks
June 26, 2020

I've been a off and on user of Swagbucks for several years. I mostly just enter swag codes and watch videos. I typically earn enough each year to pay for my airfare and parking for my annual cruise. There are always extra ways to earn such as paid offers or surveys. I don't make a lot with those even though I know that others do.

Date of experience: June 24, 2020
Swagbucks S. — Swagbucks Rep
over a year old

Thank you for your continued support!

Vermont
1 review
0 helpful votes
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Love this site!
June 26, 2020

This is an awesome site! It is really easy to earn Swagbucks and redeem them for gift cards. I do wish the redemption didn't take as long as it does - but beggars can't be choosers! Still an easy, fun and addictive way to earn!

Date of experience: June 24, 2020
California
1 review
0 helpful votes
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It took me about 3 or 4 days to get enough points for a 25 dollar gift card which is very good considering it didnt take much work although i just took surveys i got my gift card in an email 2 days later

Date of experience: June 24, 2020
Swagbucks S. — Swagbucks Rep
over a year old

Thank you for sharing your experience. Congrats on the gift card!

California
1 review
0 helpful votes
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Luv it
June 21, 2020

I have made slot if money.Its addictive fun and I enjoy it. Give it a try and I'll see what I mean..

Date of experience: June 20, 2020
VE
1 review
0 helpful votes
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Mercury50
June 17, 2020

I am very grateful with swagbucks... I really like it and I use it daily up to 8 hours a day... I would like to have more surveys... thanks swagbucks

Date of experience: June 17, 2020

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
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