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Swagbucks

3.2

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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
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Texas
2 reviews
16 helpful votes
Follow Jonathan N.
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SwagBucks is a huge rip off
September 17, 2014

SwagBucks is a huge rip off. I did a credit report that I had to use my CC info for and was ripped off of 1100 SB. They purposefully don't credit you so you get stuck with a huge bill from the credit company you signed up with and purposefully take 3-5 business days to respond to your email demanding your SB to make sure you get charged for one month by the company you signed a free trial with. This is on the verge of criminal. Would not doubt if there is a class action lawsuit in the midst for this company.

Date of experience: September 17, 2014
Oregon
1 review
14 helpful votes
Follow kelly m.
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Swagbucks is a peice of crap they dont pay out and then give you different reasons why they dont pay out points i went through priceline and its 2 bucks per dollar first i didnt get any back then contacted customer support wich told me i would be credited within 24 hours and i wasnt replied to there messagethe same person then spouted off that i wouldnt be credited till 60 to 90 days and by 90 days they cant even do complaints more days went by so i messaged again same person then blows off somthing about stores special terms now let me remind you this is suposably a senior customer service rep giving 3 different stories as to why i didnt get my swagbucks on a reply none the less where she could of read the previous mails to at least get her story straight if this is a senior rep all i can say is wow this company is in trouble

Date of experience: September 17, 2014
Oregon
1 review
13 helpful votes
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I would not recommend anymore. When I first joined Swagbucks, it was fairly decent. I downloaded the toolbar and everything was good. I did Shop & Earn and got rewarded Swagbucks with no problem. Things have gone downhill. I had to reinstall the toolbar and it took for freaking ever to get all the malware off. So instant Swagbucks gone. Shop and Earn is only given now, if I contact swagbucks between the 32nd day and the 60th day after my purchase and I have to provide all the info that used to be done automatically. Really it has become a pain in the $#*!.

Date of experience: September 9, 2014
Iowa
1 review
12 helpful votes
Follow kathleen j.
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If i had to give this website an offer within the first week of having it, it'd be 5 stars... but that's how they get you hooked. They give you lots of opportunities to earn Swagbucks at first and the site seems amazing, but then the earning opportunities drop off considerably. Very quickly its time consuming to earning a meager 1 or 2 points, and it requires 500 to do anything substantial with them.

Date of experience: September 1, 2014
California
1 review
17 helpful votes
Follow B H.
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A total scam
August 14, 2014

A total scam. They offer you surveys for points, then ask you the same demographic questions over and over. After 20 minutes of this, they tell you the survey is full and don't give you any points for your time. If the survey is full, why would they offer it to you in the first place? To collect your information for free, of course.

I did this for awhile and finally accumulated enough points to redeem for a reward. After I submitted the order, they inexplicably closed my account for "violating the terms of service" even though I haven't. I emailed them multiple times with no response. Stay far, far away from this company.

Date of experience: August 14, 2014
Washington
1 review
1 helpful vote
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Do the surveys...
August 1, 2014

Do the surveys... It's easier to accumulate swag bucks and reach $5 quick... Use this link...
swagbucks.com/refer/ninisey

Date of experience: July 31, 2014
Virginia
1 review
6 helpful votes
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The continuous need to put in a captcha while watching videos is comically bad. Get rid of it. Stop trying to hose users out of money (that's already not very much).

Date of experience: July 28, 2014
Australia
6 reviews
29 helpful votes
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This website is not the best. It takes ages to get anything. Don't go to this website.

Date of experience: July 23, 2014
Texas
1 review
7 helpful votes
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This site is a waste of time. First their surveys disqualify you at the end. Their offers hardly ever credit. They don't reward you for being a member. The swagstakes are complete scams and actually nobody wins them. On top of all that they are the slowest sites at giving you your rewards and over time they have even gotten slower. Don't waste your time go here to gift hulk. They reward you for your time and being I am a platinum customer I get my rewards some time the same day I order them. Please use my link to sign up here. http://www.gifthulk.com/invite/JS*******

Date of experience: July 20, 2014
New Jersey
1 review
5 helpful votes
Follow Joy B.
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Swagbucks is NOT a scam- you do NOT have to spend a dime! There are so many ways to earn swagbucks from surveys to watching videos to playing games! Yes, you CAN buy things for swagbucks- but I've never spent money on anything and I've gotten many gift cards with swagbucks I earned just playing around with the site. If you take the time to do the surveys, games, etc, it's definitely worth it but if you think you'll just be handed something for nothing this isn't the site for you. They also do many swagcodes for free swagbucks that they post on fb, Twitter, Instagram, their pages blog, etc. To boot, I've cashed in my swagbucks for amazon.com gift cards and spent my e-cards on things I wanted, like clothes, and warmed back swagbucks on those purchases I made with my free money!

Date of experience: July 12, 2014
Massachusetts
1 review
2 helpful votes
Follow Liz P.
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I've had a great experience with Swagbucks. There are so many ways to earn Swagbucks, especially if you just put a little time in or are patient. I use the search engine and I let videos play when I'm already using my computer. I do the occasional offer (free, usually just using my email and then unsubscribing later) and if I'm going to buy something anyway I check to see if I can do it through Swagbucks. Doing surveys gets you a ton of Swagbucks. Sometimes it's frustrating because you don't qualify for any, but when you do you can rack up quite a bit of Swagbucks. Some days I've gotten 500 Swagbucks from surveys. If you search with Bing you can win points to get Swagbucks. Also each coupon you use from Swagbucks gives you 10 SB. If you are patient and put in a little extra effort, you will be earning SB in no time. I've had my account for a little over a month and I'm already halfway to an $100 gift card to American Airlines.
If you are want to give this site a try go to: swagbucks.com/refer/elizabethmarie94

Date of experience: June 30, 2014
Texas
1 review
7 helpful votes
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What a waste of space! Swag bucks is terrible, the site should be renamed SwagPennies. That's all a point is worth pretty much. They try to get people to buy stuff they don't need and entice them with points. So what if you can get a few bucks out of them its not worth it save your money and don't fall for their tricks. I signed up for a few trial pay offers and seriously it took me a week to get the points for one offers after I had to send an email to Trialpay because Swag bucks wouldn't help. I tried to cancel a free trial for a cloud service online and I was told I have to call! I spent 40 minutes trying to take the surveys and every single one said I didn't qualify of it was full. I know what to and what not to say on those things to make sure I have the best chance of getting in. One of the "quick" questionnaires took me 15 minutes and I didn't get the 50 points because I had unchecked the box to allow the company to send me SPAM but I still took the full survey and got nothing! I managed to actually get enough points to use. I figured I had wasted enough time I would take my 5$ and go so I ordered a 5$ Amazon eCard... After having to verify my account by SMS then email I was told it will take up to 10 days to get. For an eCard? I had tried to change my Swag bucks to Bing rewards points just to get out of there but I was told it was a once in a lifetime option for users to exchange points and it would take 7-14 days! So I will wait 10 days for a 5$ card after getting charged 4.99 for a service I didn't want because I didn't have time to or plan to call in the first place before they billed me. Swagbucks is a joke. Don't let them get in your head with the free stuff. Want to make a penny at a time? Go pick up cans and sell them to a recycling place. It would be faster and easier than this!

Date of experience: June 18, 2014
Canada
1 review
5 helpful votes
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I make 2 dollars a day on Swagbucks by mostly watching videos, you can earn $1.50 each day just watching videos, (I open a tab and minimize the page [ctrl -] to my fitting and do whatever I want while running the videos). You can also install the SBTV app and get 50cents a day by letting the vidoes autorun (US only). Other than that you could do much more thing but those will require concentration. Like tasks and Surveys.

swagbucks.com/refer/RedThePkmnMaster

Date of experience: June 2, 2014
New York
1 review
8 helpful votes
Follow Kara B.
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I still use swagbucks every now and then because you can get cards for either Wal-mart or Amazon. I do like that. However, I HATE their not putting the points in and then forgetting all about them. It took a long time to get my points and I only got them coz I stopped using the site and kept complaining over and over again. That is not fair. If one uses their time and I was using it to supplement the income of our household but was doing it for NOTHING. They kept wanting this or that when there should be a better way for THEM to know one has used what they offer and to ANNOTATE. Once they told me I had to call the company. I did. The company said they showed I had done my part, swagbucks did not do theirs. They want one to use their search engine but last night after a LONG time of not using, it took 12 searches before I got points, Today I have already searched approx 8-9 times and NO points. Someone posted a block on my acct saying I lied on a survey (slander against my name) and now I can't do the REAL surveys. One is lucky if you get to do a survey on any others. They have you spend all kinds of time without letting you complete the survey at all and then used to nothing, now I think they give one point... not sure. For the amount of time one puts in, it is a rip-off. However there are a FEW that are good and where one can get points, especially if you already like and want to use those offers. I use Hulu and now Spirit clips, and Netflix so sometimes they have special offers of lots of points which gives a $5 card of choice. Those are nice. Otherwise not so nice.

Date of experience: May 30, 2014
Mississippi
1 review
4 helpful votes
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I've had a great experience with Swagbucks thus far. Earn a $5 Amazon giftcard about every 10 days. I love using the Swagbucks TV app for easy swagbucks (you can use this on your tablet or phone). I also use the printable coupons at the grocery store (10 swagbucks per coupon used). If I need to search for something on Google, I'll go to Swagbucks.com first and use the search function to see if I can score some more Swagbucks. I have not downloaded their toolbar so I can't comment on that feature. I hate the surveys because it always says I don't qualify after spending tons of time answering questions. But earning $15 to $20 in Amazon giftcards every month for very little work is great. Please use my referral link if you'd like to start earning gift cards today - swagbucks.com/refer/alexandizzymommy

Date of experience: May 20, 2014
Michigan
22 reviews
93 helpful votes
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Recently, when I redeemed an amazon card, I entered my phone number, and I didn't have my phone with me, so when I got the vertification code, IT DIDN'T WORK, AND THEY TOOK AWAY ALL THE SWAGBUCKS I HAD! I retried, because I had enough for two cards, AND IT DIDN'T LET ME GET ANOTHER ONE BECAUSE THEY WERE SONS OF B******! This site is a scam, and don't waste your time on it. (P.S. If you use tapjoy for premium currency in mobile games, the 100 swagbucks offer is the best.)

Date of experience: May 10, 2014
New York
1 review
5 helpful votes
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SCAM
April 1, 2014

SCAM. Hard to earn points. It takes many days to make points to claim $5 gift card, it takes another week until the gift card actually arrives. And the worst of all, they close accounts before the gift card request is fulfilled.

Date of experience: April 1, 2014
New Jersey
1 review
4 helpful votes
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A lot of crap with no real benefit. Watch for spam now.

Date of experience: March 22, 2014
California
1 review
8 helpful votes
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After I downloaded their Toolbar, my computer was infected with over 100 viruses. Still have not gotten rid of them all. STAY AWAY from this site, it is not safe.

Date of experience: March 22, 2014
Washington
1 review
3 helpful votes
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Terrible
March 16, 2014

Terrible. They rob your time and get all their data still. DO NOT WASTE YOUR TIME WITH THESE CROOKS!

Date of experience: March 15, 2014

From the business

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swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
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