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Swagbucks

3.2

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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
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Wisconsin
1 review
0 helpful votes
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Love Swagbucks!
April 25, 2018

Swagbucks gives me the chance to redeem and donate to charitys in need. It's a win win for everyone! Thanks swagbucks!

Date of experience: April 24, 2018
Massachusetts
1 review
0 helpful votes
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Sweet and Fun
April 25, 2018

Great site always delivers on rewards when cashing out great people and fun activities. Anyone who knows about this site will tell you how good it is. Even if you don't seem interested at least goo and visit to get a experience from it

Date of experience: April 24, 2018
Texas
1 review
0 helpful votes
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The rewards are worth spending a bit of my free time on surveys and other tasks. There are a wide variety of tasks to choose from.

Date of experience: April 24, 2018
Missouri
1 review
0 helpful votes
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Being a stay at home parent there are moments of down time where you say what should I do now. Well answering surveys and watching videos is a way to fill that time and get paid too.

Date of experience: April 24, 2018
New Jersey
1 review
0 helpful votes
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Princess
April 25, 2018

Love swagbucks use it every day hope everyone enjoys it. Give me some extra spending money each month

Date of experience: April 24, 2018
Louisiana
1 review
1 helpful vote
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Pretty Cool Site
April 24, 2018

Swagbucks isn't perfect, but I have earned easy money by using it. At first I tried to earn money by surveys, videos, etc and it became too time consuming. Now, I will browse through the special discover deals they have, use the shopping portal, answer the daily question, and use the search engine. I need a search engine anyways, so I might as well be getting paid to search the web! And I always look before ordering something online in the shopping portal. This has been the easiest way to use Swagbucks for me, and it's fun discovering deals! Usually redeeming gift cards is easy, but I recently had a negative experience where they would not let me redeem my gift card till i sent them a picture of my state id card. This felt like a violation of privacy, but since I had over $60 to redeem, I sent them the info covering up personal details not needed. I think this is unnecessary and customer service took a while and many emails reaching out to them for the situation to be resolved. It was eventually resolved and I have been able to redeem my swagbucks for gift cards without hassle again. Overall it's a pretty cool website, but they need to make redeeming the gift cards easier and customer service needs to be a little more on top of things. Overall, I would recommend giving it a try! Once a month you can redeem a $25 gift card for only 2200 Swagbucks, basically giving you $3 free. I always try to do that because the $3 adds up!

Date of experience: April 23, 2018
Arkansas
1 review
0 helpful votes
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Swagbucks is GREAT
April 24, 2018

I love using swagbucks and collecting rewards. It is great. I get gifts for what I would already be doing online anyway. Thanks swagbucks

Date of experience: April 23, 2018
Michigan
1 review
0 helpful votes
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I love that I can earn gift cards for places I normally shop, like Amazon, and there are many ways to earn the "swagbucks" needed to get them. But the surveys are very repetitive as each one asks questions to see that you are who you say you are, and then you find out that you aren't really the demographic they're looking for so you only get 1 or 2 SB instead of the larger payout you expected. That gets frustrating when you only have time to answer a small handful of surveys. A dedicated person, however, could probably rake in the SB like crazy.

Date of experience: April 22, 2018
Pennsylvania
2 reviews
0 helpful votes
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Great place you get paid to shop at stores we go or new ones local places have deals for money back offers watch short video do searches discover new things all in the name of Swagbucks 1 cent a piece add up for gift cards pay pal all great things check it out now

Date of experience: April 22, 2018
Texas
1 review
0 helpful votes
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Swagbucks
April 23, 2018

Swagbucks is really awesome. I just got on it last week, and I already redeemed a $20 Amazon gift card

Date of experience: April 22, 2018
Pennsylvania
2 reviews
1 helpful vote
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Swagbucks is great but needs more ways to earn SB and the surveys tend to disqualify a lot it take much time to find one that will actually let you participate

Date of experience: April 22, 2018
Georgia
1 review
0 helpful votes
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Great!
April 23, 2018

Great way to add some extra cash for your household. Being able to choose your rewards with many options help you to find the items you need plus is very convenient when shopping and getting sb at the same time.

Date of experience: April 22, 2018
Mississippi
1 review
0 helpful votes
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I like to use it when I shop on line which is quite often. Other than that I don't mess around with the other stuff on the site.

Date of experience: April 22, 2018
Texas
1 review
1 helpful vote
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I am a long time member and have noticed a lot of problems with games, watch and survey's which affect my time and payout from Swagbucks. None of these play properly and I just get off for the day. I will say I really enjoyed Swagbucks before all the problems. Hope it is fixed soon. I don't want to leave permanently!

Date of experience: April 21, 2018
New York
1 review
0 helpful votes
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Time consuming
April 22, 2018

Hard to earn rewards unless shopping. Surveys ask repetive questions wasting valuable time to then be rejected from a survey.

Date of experience: April 21, 2018
California
2 reviews
14 helpful votes
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Takes A LOT of time
April 21, 2018

There is a lot of problems with Swagbucks. One: Gift cards are not instant. You have to wait days. Two: Survey's you basically need to take screenshots of the survey number and through out the survey and the very end "just in case" it won't credit. Three: most of the regular items to get points have malware in them. Four: It takes a long time for points to add up. I left years ago, but recently came back to see if it had changed. Nope. Luckily I've found other sites that are much better than Swagbucks. So I will be gone again, hopefully when I return it will finally change.

Date of experience: April 21, 2018
Texas
1 review
0 helpful votes
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Awesome!
April 23, 2018

I've been a member for several years and love swagbucks. Lots of opportunities to earn and so much fun!

Date of experience: April 21, 2018
Texas
2 reviews
1 helpful vote
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Swagbucks is great.
April 23, 2018

I like looking at swag bucks and doing the surveys. It would be nice if you got more swag bucks for each survey.

Date of experience: April 21, 2018
Georgia
1 review
0 helpful votes
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I love Swagbucks. The reason is its ease of use. You can pick all the activities you want or you can just use it a little. I love using it to earn extra gift cards for my children. When they have done something great and I feel like they should get a little extra reward, I simply cash in some points. It's so simple even I can use it and I am not what you would call tech savvy.

Date of experience: April 21, 2018
Wisconsin
1 review
0 helpful votes
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Swagbucks has a number of fun ways to earn points called SB's (swagbucks) from completing surveys to playing a trivia game called swag IQ to shopping and many other fun things. Love the variety and entertainment.

Date of experience: April 21, 2018

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
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