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Swagbucks

3.2

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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
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Vermont
3 reviews
2 helpful votes
Follow Dot M.
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Hard to earn
May 23, 2018

I find it hard to earn swagbucks, most surveys reject me. I also find it hard to understand the site.

Date of experience: May 22, 2018
North Carolina
1 review
0 helpful votes
Follow Clara L.
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First you need to know this site WILL NOT make you rich! You can however with a little work you can make enough to get maybe $25-$30 maybe even more a month. First yes the surveys take WAAAAAY longer than listed. Sorry it's not gonna take 5 min, 9 min, etc you should probably double or even Triple the time that is listed as "estimated" time to complete. Also you get bucks WAY FASTER if you use the site like Ebates, where you earn SB/$ spent for your NORMAL online purchases. Example if you are going to buy something from Amazon, J. C. Penneys, Walmart, etc. click on the link through SB to earn on purchases you were already going to make. Also if you see an offer to purchase something that might interest you try it out... So yes it's a cool site but you have to know how to use it and what to expect. Use ALL features not just surveys cause to be honest most you won't "qualify" for and sometimes you won't find out till you wasted 10-15 minutes of your time filling out screening questions to get "sorry unfortunately..." For example I don't use every day, I don't do many surveys but I've managed to earn 3,600+ SB with about 7,000 pending in less than 30 days! Do know some offers through purchase sites you will not earn the SB for 30 days or so to allow time for returns. Give it a try but know this is only for some fun money not to supplement income!

Date of experience: May 22, 2018
New York
1 review
0 helpful votes
Follow Annette B.
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It's pretty awesome to receive payable points for a free trial with Hulu, thank you! I will shop everywhere through Swagbucks and accumulate many more of those points!

Date of experience: May 22, 2018
Indiana
1 review
0 helpful votes
Follow Corey K.
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They give you easy to get gift cards. Many different types of opportunities. I would recommend the mobile app too.

Date of experience: May 22, 2018
Washington
1 review
0 helpful votes
Follow Gererdene G.
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I enjoy doing surveys and love being able to get gift cards when I complete a bunch of them. Lately, I've been frustrated by the fact that I've nearly completed and in some instances totally completed surveys but was not rewarded for them. I understand initial questions to determine eligibility and that's always good, completing or nearly completing surveys with no recognition or reward is frustrating

Date of experience: May 22, 2018
Ohio
1 review
0 helpful votes
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I like it!
May 23, 2018

Great app easy to use. Only downfall is that not all surveys work for me properly! However, I jist spent my first $25 gift card and that was worth it!

Date of experience: May 22, 2018
Tennessee
1 review
0 helpful votes
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Fun to do
May 23, 2018

Its a fun way to earn free gift cards and save money. Love sub trivia to. Its easy to do...

Date of experience: May 22, 2018
California
1 review
0 helpful votes
Follow Jean M.
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I enter every day and I am very happy and satisfied with Swagbucks I recommend everyone here yes you make great dollars a day

Date of experience: May 22, 2018
Louisiana
1 review
0 helpful votes
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Love it
May 23, 2018

Love it because it's easy to use and you can get a lot out of it. I can't believe it really exist. And I have to type at least 100 characters so I'm gonna keep going with this review.

Date of experience: May 22, 2018
Arkansas
1 review
0 helpful votes
Follow Win R.
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Available to use 24/7. Always have an avenue for members to earn bucks. Make time a few days a month or more and earn gift cards to your favorite stores.

Date of experience: May 22, 2018
California
1 review
0 helpful votes
Follow sharon b.
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Excellent! I love earning gift cards through Swagbucks! It is fun and easy! I do not like the surveys because I am rarely picked after spending 10 minutes inputing "answers".

Date of experience: May 22, 2018
Jeanne B.
North Carolina
1 review
0 helpful votes
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It is so easy (and fun) to earn points! usually this is for my starbucks addiction, but have also purchased other cards.

Date of experience: May 22, 2018
Washington
1 review
0 helpful votes
Follow Tammy T.
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SWAG ME!
May 22, 2018

Love this, easy and fun way to earn extra money for just about anything you could think of. Great way to do all of the things you already do anyway. Swag IQ is the best as well.

Date of experience: May 21, 2018
Alabama
1 review
0 helpful votes
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Great
May 22, 2018

I love going online every day and earning points with Swagbucks and saving them to earn points for giftcards

Date of experience: May 20, 2018
Germany
1 review
0 helpful votes
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Over all very good so far in a year Ive made like 55$ off Swagbucks i use it to buy things on amazon so its nice

Date of experience: May 20, 2018
Wisconsin
1 review
0 helpful votes
Follow Charles F.
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Swagbucks staff sometimes take a bit to get back to you, but usually they solve any issues you may have. I have really no complaints about the staff, my complaint is the surveys. You can spend 15-20 minutes on a survey and then all of sudden get an error or a message that says "We have met our quota" or "Sorry, not everyone can be a winner" or "Sorry yo do not qualify." You know I don't mind the messages if within a minute or two, but many times it usually is when I spend 10 minutes or longer- that is IRRITATING! The companies, in my opinion, get all your information on the survey, and then disqualify you - a good way not paying us or swagbucks. Like I said though usually Swagbucks helps you, but sometimes it is just irritating and not worth the bother. I believe it is NOT swagbucks fault that all of it happens. Another irritating some of the offers you have to use your mobile phone to upload pictures. My phone cam rarely works, and I don't have a cable to transfer the data anyways. Why can't we just scan it with a scanner onto the computer.

Overall, if you have patience, you can earn some descent gift cards!

Date of experience: May 20, 2018
Florida
1 review
0 helpful votes
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Easy to use
May 22, 2018

Easy to use. Love to get the gift cards but I would like to be able to do the surveys again because the system does not let me participate now

Date of experience: May 20, 2018
Oregon
1 review
0 helpful votes
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Love this
May 22, 2018

I sometimes have technical problems receiving SwagIQ but otherwise am very happy with this site and have recommended it to family and friends.

Date of experience: May 20, 2018
South Carolina
2 reviews
0 helpful votes
Follow Charles M.
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I was elated when I first started. But after a week, the same problems are occurring that occur with other survey sites... no credit given after survey complete... unreasonable time involved in getting disqualified. In the last 2 days, I have failed to receive over 100 SB for surveys that showed being completed on their last page. I will stay a while longer since they are still the best site I've tried. As for filing a complaint about surveys with them, it's almost impossible due to the way they have it set up. Good site if you stay patient.

Date of experience: May 20, 2018
Georgia
1 review
0 helpful votes
Follow Dustin S.
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Swagbucks has been pretty good to me, they have an okay amount of things to do for SB, and it doesn't take that long to be able to purchase your first gift card. Now where it lacks, the amount of time it takes to receive the gift card. The last 2 gift cards i redeemed have taken around 7 business days, It was an e delivery... Last, there mobile app needs work, and this one isn't even as much as swagbucks, but the side ones who use you guys (offertoro) have screwed me on there. I had an accoumy that spent forever getting my citadel to 11 and I do and ask them to verify and they did what they could to deny it. Still waiting to hear back from them

Date of experience: May 20, 2018

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
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