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Swagbucks

3.2

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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
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Pennsylvania
2 reviews
0 helpful votes
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Good site, good company. It takes a while to collect a respectable amount and a lot of surveys and discovery sites fail to give saod SwB

Date of experience: June 6, 2018
Pennsylvania
1 review
0 helpful votes
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Im absolutely pleased with Swagbucks and am so thankful I was introduced to it. Thanks to Swagbucks, my fiancé and I will be making purchases at the end of this year on our long-awaited soon-to-be-ours Nintendo Switch at a massive discount, thanks to the Amazon gift cards redeemed by SBs. Ive been using Swagbucks on my spare time and its such a feeling to be rewarded with the item of our choice.

One criticism I would make is the occasional lack of clarity with pending points. For instance, I partook in the Hulu and GameFly promotions late last month, and have yet to receive the Swagbucks. It also doesnt say pending on my activity page. Im concerned I wont be receiving these points at all, but will give it a little more time. If its still a no-go, I will contact support. I hope that ALL activities eligible for SBs will show up on our Activity page immediately to ease any concerns.

Date of experience: June 5, 2018
Indiana
1 review
0 helpful votes
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Swagbucks is a fun way to get gift cards. It is hard to meet goals though. Lots of different ways to earn Swagbucks.

Date of experience: June 5, 2018
Indiana
1 review
0 helpful votes
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I love using the Swagbucks app! I do all my online shopping here and get great rewards. I also take fun surveys and watch videos. I have redeemed several giftcards and the process has always been easy and hassle free. Thanks Swagbucks!

Date of experience: June 5, 2018
Tennessee
3 reviews
0 helpful votes
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Easy to use
June 6, 2018

I've really enjoyed Swagbucks. I love earning rewards for online purchases, and there are many options for how to spend your Swagbucks. However, I did stop doing surveys and videos because the Swagbucks I should have been credited didn't come through most of the time. Or I'd complete a 10 minute survey to be told I didn't qualify. But it's awesome for online purchases.

Date of experience: June 5, 2018
Florida
1 review
0 helpful votes
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Swagbucks awesome
June 6, 2018

I love swagbucks. Swagbucks is my favorite rewards site. I earn really good money and it's helped me out alot.

Date of experience: June 5, 2018
Virginia
1 review
0 helpful votes
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I love Swagbucks
June 6, 2018

I love Swagbucks I love videos, surveys, offers, everything, highly recommended. Although I am a very busy person I try to enter several times a week to visit

Date of experience: June 5, 2018
Massachusetts
1 review
0 helpful votes
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Swagbucks offers a wide variety of ways to earn points, and a huge selection of options for redeeming your points. Ive had a positive experience with their website and apps

Date of experience: June 4, 2018
Texas
1 review
0 helpful votes
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I been using Starbucks for awhile and to be able to redeem the points for gift cards is beyond amazing

Date of experience: June 3, 2018
Louisiana
1 review
0 helpful votes
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Love them
June 3, 2018

I love Swagbucks there great I would recommend it to anyone all my friends use it because I recommended it to them

Date of experience: June 2, 2018
Arizona
1 review
0 helpful votes
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Like swagbucks
June 3, 2018

I wish I could get all my points on phone. I have too many issues playing videos on net book. It would be nice if you limit points per day, let users get them on any device that they want too.

Date of experience: June 2, 2018
Idaho
2 reviews
3 helpful votes
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High marks
June 2, 2018

Money is real.
The deals are variable, I only buy things I would buy anyway. Every time I have used this program, I have been paid in full, on time, no problems. If there is a question, they are attentive on the customer service. Very satisfied.

Date of experience: June 2, 2018
Texas
1 review
0 helpful votes
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SWAGBUCKS THE BEST
June 2, 2018

Swagbucks the easiest way to get gift cards to be able to use them in different internet pages, it is expected that swagbucks improve more its platform and we can claim the rewards at the moment as it was in its beginnings

Date of experience: June 1, 2018
California
1 review
0 helpful votes
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Swagbuck is legit
June 2, 2018

It's simple. It's easy. Take surveys and get points for rewards. The payout rate is great and I get my reward in a timely fashion. Occasionally you'll spend a good amount of time on a survey and you'll get kicked out of it or it just fails to proceed. Hopefully Swagbucks will keep working to improve this only frustrating part of this paid survey website.

Date of experience: June 1, 2018
Pennsylvania
2 reviews
0 helpful votes
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SwagBucks is amazing. Their customer service is amazing and very helpful. They will email you back asap with all the questions you need answered. I would highly suggest using SwagBucks. It's a lot of fun. You get to play fun games and EARN SwagBucks. You can watch any video and EARN SwagBucks which is awesome because you will find any video that you watch such as entertainment, sports, news, and so much more. The list of videos they have are very fun and they love when you interact. SwagBucks site is just fun in general and you find new things online that you didn't find before. Their is so much you can do. You can take quizzes and EARN SwagBucks. I love SwagBucks. I am addicted to SwagBucks.

Date of experience: June 1, 2018
Arizona
1 review
0 helpful votes
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Pleased
June 2, 2018

I like the app however it glitches often and the screen is blank. I close out and try to wait but it still glitches.

Date of experience: June 1, 2018
Texas
1 review
0 helpful votes
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Good app
June 1, 2018

This app is all that it says and more very good fun amusing enjoyable. Great pay out rate timely fashion good deals and rewards

Date of experience: May 31, 2018
Florida
1 review
0 helpful votes
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Great
June 1, 2018

I was glad that I was able to get myself a gift card, I will definitely try to get more in the future

Date of experience: May 31, 2018
Texas
1 review
0 helpful votes
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I like Swagbucks, but it takes a long time to accumulate points. When I run videos on my phone or computer, then I seem to have issues afterwards.

Date of experience: May 31, 2018
Florida
1 review
0 helpful votes
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I like it
May 31, 2018

Great and easy way to get gift cards for birthdays and other occasions. I like it very much. I definitely will keep on using the program

Date of experience: May 31, 2018

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
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