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Swagbucks

3.2

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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
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California
1 review
0 helpful votes
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Site offers good cashback rates compared to other competitors and they have great deals and they keep updating them. Customer service is also very responsive.

Date of experience: June 19, 2018
Linda M.
New York
1 review
0 helpful votes
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swagbucks
June 20, 2018

not bad to use good redeemable points like the gift cards. recommended very easy to use as well thanks

Date of experience: June 19, 2018
Illinois
1 review
0 helpful votes
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Swagbucks is fun and simple to work with. I get very excited whenever I earn some Swagbucks. I do wish the payout would be a little higher. I. e. Since I am taking a survey for 20+ mins I feel like I should earn at least a dollar instead of just a few cents.

Date of experience: June 19, 2018
New York
1 review
0 helpful votes
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Weird to use
June 20, 2018

Hard to tell what you've done, and what earnings are pending. Also: cashout takes way too long. Now i'm just typing to get to 100 characters

Date of experience: June 19, 2018
California
1 review
0 helpful votes
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Swagbucks has endless ways to earn SBs which can be redeemed for various types of gift cards. And not only that, it's fast and easy to qualify. Money has been tight lately and I've been able to feed my pets and buy other necessary products for myself. Thank you, Swagbucks for the opportunity to stay afloat right now in my life.

Date of experience: June 19, 2018
Texas
1 review
0 helpful votes
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I have been using Swagbucks for over 2 years and even not doing the videos daily due to time, I have earned and it can be a fun and with no effort to earn SB points for some great gift cards to shop with.

Date of experience: June 19, 2018
New York
1 review
0 helpful votes
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I love Swagbucks
June 20, 2018

A great way to earn money for what you do anyway on the web. I have been redeeming my SBs for Amazon gift cards and that has been working well for me.

Date of experience: June 19, 2018
Virginia
1 review
0 helpful votes
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The add-on to the Chrome browser is great! Saves me money every time I shop online! Definitely recommend.

Date of experience: June 19, 2018
Tennessee
2 reviews
2 helpful votes
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Awesome
June 21, 2018

Helped me so much to complete family vacations and with miscellaneous things I need for my family. Will continue to use for as long as I can.

Date of experience: June 19, 2018
Illinois
1 review
0 helpful votes
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This site is great for earning points and things, the only problem is the unavailable videos, crashing games, and the surveys that are near impossible to qualify for unless you're willing to give up your address

Date of experience: June 19, 2018
Illinois
1 review
4 helpful votes
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Evil company
June 19, 2018
Updated review

Today i tried politely to resolve this matter. No go. Kept getting a lot of messages from 2 users. After one of them said she made "thousands and thousand of dollar", i looked up her profile. Her pic is of a swagbucks sign and the whole acct is fake. She is acting like a user but is an employee. How low can a company go. This shows they are out to screw people over

Date of experience: June 19, 2018

Still no help
June 18, 2018
Previous review

I had the good idea to go to swagbucks facebook page and say what i said here. First 2 responses were to be made to look like other users. Told me to do this and that. In my post i had already told them what i had done. So mentioned they should read first... wasnt too long till a swag buck admin came on. Same song and dance. I was polite and gave him what info i had, but reminded him i couldnt get anymore because my acct had been deactivated... now i am suppose to write a ticket/complain about that. Another week and not a single email or message. Folks i would stay away from this place... a lot of users are happy, but a lot more and more users are not

Date of experience: June 18, 2018

Ripoff
June 13, 2018
Previous review

I used their site to sign up for hulu and receive $32. A no brainer. Hulu for $8 per month and i get $32 from swagbucks... after 2 weeks i filed a "ticket". Great response for 7 days and then nothing. After the 3rd day my account was deactivated. They want info to clear claim but i cant get logged in to get info. I cant claim existing moneys earn from surveys. Bait and switch? Thieves?

Date of experience: June 13, 2018
Michigan
1 review
0 helpful votes
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Amazing!
June 20, 2018

This is the quickest way to earn gift cards! I've redeemed multiple gift cards already, and I used them.

Date of experience: June 19, 2018
Massachusetts
1 review
0 helpful votes
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Amazing
June 20, 2018

Love this website, easy to use and super rewarding. So many different ways to redeem rewards from cash, gift cards to money off things you actually want/need. Would definitely recommend.

Date of experience: June 19, 2018
Texas
1 review
0 helpful votes
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Swag gives prizes
June 20, 2018

I just redeemed points for an Amazon gift card... no hassle at all, it was easy and quick. I will use them more to earn more points, to receive more rewards.

Date of experience: June 19, 2018
Pennsylvania
6 reviews
33 helpful votes
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Swagbucks
June 20, 2018

I stick mainly to their surveys and clicking the emails. I have cashed out a few times with this one. I like them.

Date of experience: June 19, 2018
Tennessee
1 review
0 helpful votes
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It takes some time to get your rewards, but when you do it's worth it! I like the swagstakes. Keep up the good work guys

Date of experience: June 19, 2018
Georgia
1 review
0 helpful votes
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I get on Swagbucks everyday to get the extra cash I need to get through the month. Also love to redeem for Walmart gift cards.

Date of experience: June 19, 2018
Pennsylvania
1 review
0 helpful votes
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Awesome!
June 20, 2018

A great fun and easy way to earn cash and gift cards and learn about new products. And it can all be done from the comfort of your own phone!

Date of experience: June 19, 2018
North Carolina
1 review
0 helpful votes
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I get Hulu and get paid for it! I'm nit qualified for most of the surveys so I usually get my SB points from playing games, watching videos, and subscribing / downloading to new apps! I actually love this site!

Date of experience: June 19, 2018
Pennsylvania
1 review
1 helpful vote
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I like the prizes
June 19, 2018

Swagbucks offers the chance to win prizes and I've been fortunate enough to win a few prizes. I prefer the gift cards but the savings on different products that you usually wouldn't receive elsewhere are nice too.

Date of experience: June 18, 2018

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
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