Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Swagbucks

Swagbucks

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Swagbucks?
grey stargrey stargrey stargrey stargrey star

Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
This company does not typically respond to reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Yakob V.
Unfollow Yakob V.
Share Review
Report Review

Awesome Site!
July 4, 2018

Swagbucks Is just martially good. I have made over 150 dollars and enjoy the site with all special things such as swago and the 12% of 25$ giftcards.

Date of experience: July 3, 2018
Indiana
1 review
0 helpful votes
Follow Bob J.
Unfollow Bob J.
Share Review
Report Review

I'm just a very casual Swaggernaut that is so far enjoying Swagbucks. The surveys can be tricky at times. You'll have been doing a survey for a, what feels like, a long while but get kicked out of it saying you are not qualified. Other than that, I haven't had any issues.

Date of experience: July 3, 2018
Missouri
2 reviews
0 helpful votes
Follow Jennifer H.
Unfollow Jennifer H.
Share Review
Report Review

Appreciate greatly the rewards I've been able to earn. Have experienced some frustration with the n-crave videos not working consistently and being white-listed from SBTV for weeks at a time without an explanation. It isn't easy to correct what you are doing wrong if no one can tell you what you are doing wrong. All in all, though, it is worth that hassle so far.

Date of experience: July 3, 2018
Charlsie B.
Texas
1 review
0 helpful votes
Follow Charlsie B.
Unfollow Charlsie B.
Share Review
Report Review

I like Swagbucks. Some of the surveys are cool, but I dont always qualify for them. I wish the videos were updated more often. If they were updated daily, I would view more of them.

Date of experience: July 3, 2018
Texas
1 review
0 helpful votes
Follow NICOLETTE M.
Unfollow NICOLETTE M.
Share Review
Report Review

Easy to use, variety of earning methods, tons of easy surveys. Payout is quick. Definitely suggest this site!

Date of experience: July 3, 2018
Texas
1 review
0 helpful votes
Follow Leslie L.
Unfollow Leslie L.
Share Review
Report Review

Awesome App
July 3, 2018

This is an app that you can do at your own pace and earn extra on those that you do regularly. Ease of earning and ease of redeeming. At times a little patience is required but in the end it pays off.

Date of experience: July 2, 2018
North Carolina
1 review
0 helpful votes
Follow Victoria R.
Unfollow Victoria R.
Share Review
Report Review

3 stars. At first it worked great, but after I tried getting doing a second trial to redeem for points it never showed up. I spent twenty dollars and it said I would be getting 4000 points... but no points...

Date of experience: July 2, 2018
California
1 review
0 helpful votes
Follow Ana H.
Unfollow Ana H.
Share Review
Report Review

Its an okay app
July 3, 2018

I like it, but wish videos gave more sb points or I would qualify for more surveys. Swag iq is pretty cool. Just wished it didnt buffer so much to stop me from answering. Also they have different sb point usage to rejoin which sucks.

Date of experience: July 2, 2018
Wisconsin
1 review
0 helpful votes
Follow Isabelle H.
Unfollow Isabelle H.
Share Review
Report Review

Best Site Ever!
July 3, 2018

I love Swagbucks! I think its the best website because it lets you take surveys as much as you want and earn points to get free stuff I think that it is an amazing cite.

Date of experience: July 2, 2018
Pennsylvania
1 review
1 helpful vote
Follow Jodi H.
Unfollow Jodi H.
Share Review
Report Review

I have been a member of Swagbucks for several years. Swagbucks is a site that you do surveys, offers, watch videos, and shop and make money doing it. I recently was able to go on my very first cruise and swagbucks paid for it! It is very easy to make a few dollars a day. It just depends on how much time you want to spend. I set a goal of $5 a day, and was able to pay off my cruise much earlier than anticipated. There are various groups on FB, that are dedicated to making Swagbucks easier for you to do. I usually can have $1000 extra in my Amazon account for Christmas, without spending a lot of time, or money doing it. There are paid offers you can do, but you don't have to spend a dime if you don't want to. I can't stress enough how much I love this site, and how you should join the FB groups that use it. They are so helpful. You can cash out with Amazon, Paypal, Walmart and many other stores. No, it's not a serious moneymaker, but people on the site use the extra money they make for Christmas, birthdays, vacations and just general extra money for bills. Sign up and give it a try. Use my link if you like. http://www.swagbucks.com/refer/armymomofdustin

Date of experience: July 2, 2018
Utah
1 review
0 helpful votes
Follow Jamie S.
Unfollow Jamie S.
Share Review
Report Review

Yay
July 4, 2018

This has been awesome for me. I had to quit work for my health and this gives me a way to earn a little extra.

Date of experience: July 2, 2018
Florida
3 reviews
0 helpful votes
Follow Carla H.
Unfollow Carla H.
Share Review
Report Review

I love this app!
July 2, 2018

The best and it really work. I use this app almost daily. I got my husband to just and now he uses it almost daily.

Date of experience: July 1, 2018
Ohio
1 review
0 helpful votes
Follow Deborah B.
Unfollow Deborah B.
Share Review
Report Review

I have not had any problems after I realized you have to click the activate button to get your points credited.

Date of experience: July 1, 2018
Tennessee
1 review
0 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Share Review
Report Review

I love Swagbucks!
July 2, 2018

I love Swagbucks and love watching the videos on there! Its so easy to use and I love getting the rewards of a gift card!

Date of experience: July 1, 2018
Colorado
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

I use SwagBucks often. The negative is that you have to consider you're being paid less than $3 an hour for reviews, in most cases. The upside is that, over time, it does accumulate and you get a $50 or $100 gift card which is, hey, $50 or $100.

Date of experience: July 1, 2018
New Jersey
1 review
0 helpful votes
Follow varda k.
Unfollow varda k.
Share Review
Report Review

Fun and rewarding
July 2, 2018

Great way to earn gift cards, never had a problem with the customer support, once I lost my reward card and was r-issued it without any problems.

Date of experience: July 1, 2018
Pennsylvania
1 review
0 helpful votes
Follow glenda r.
Unfollow glenda r.
Share Review
Report Review

Awesome
July 2, 2018

I love the idea of taking fun surveys and collecting swagbucks for gift cards that I can save up and shop for nearly or some times completely free things that I want.

Date of experience: July 1, 2018
Alabama
1 review
0 helpful votes
Follow Chelsea W.
Unfollow Chelsea W.
Share Review
Report Review

Easy
July 2, 2018

Easy to earn gift cards for things I want and need. It really comes in handy around Christmas and birthdays

Date of experience: July 1, 2018
Hawaii
1 review
0 helpful votes
Follow Ken H.
Unfollow Ken H.
Share Review
Report Review

Great
July 2, 2018

Great app! So easy to earn money! Simple tasks to do everything for easy earned cash. Great way to spend my downtime while watching TV. It feels like I'm getting paid to do my daily chores around the house.

Date of experience: June 30, 2018
Ohio
1 review
0 helpful votes
Follow Samantha U.
Unfollow Samantha U.
Share Review
Report Review

Wish there were more offers, more games, and more survey. Not the biggest fan of the app but love the website

Date of experience: June 30, 2018

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
See all photos