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Swagbucks

3.2

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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
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Utah
1 review
6 helpful votes
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Swagbucks
July 8, 2018

I submitted for my first gift card and it never came. When I emailed the company I didn't get anywhere. Waste of time and effort. I will be trying another sire

Date of experience: July 7, 2018
Tennessee
1 review
0 helpful votes
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I Love Swagbucks
July 8, 2018

Swagbucks has replaced my video addiction. I am addicted to surveys! I was so excited to get my first gift card. So far I have had a great experience.

Date of experience: July 7, 2018
New Hampshire
1 review
0 helpful votes
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I have always redeem my SB points without problems. It's an extra money, and I like the offers that they do.

Date of experience: July 7, 2018
California
1 review
0 helpful votes
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It's good
July 8, 2018

Kills time when I'm bored and introduces me to new products, so thank you for that, have a great day

Date of experience: July 7, 2018
Florida
1 review
0 helpful votes
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Wonderful!
July 8, 2018

I need some extra cash on the side for medical bills, so being able to take surveys and cash in points for gift card rewards has been a lifesaver! Easy to use site, and quick rewards!

Date of experience: July 7, 2018
Kentucky
1 review
0 helpful votes
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Love
July 8, 2018

I love swagbucks and has earned good money. It is a nice way to save up for things like Christmas. This site is an amazing website I love everything about it.

Date of experience: July 7, 2018
Virginia
1 review
2 helpful votes
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Doesn't always pay
July 7, 2018

Swagbucks (Also known as SB) does business with some shady people- and then when they don't pay you, SB won't always pick up the slack. SB is essentially a middleman- companies with offers put them up on SB's page, and SB takes a cut off the top. There's nothing wrong with this in theory- as long as SB provides a fair service and adds to the experience, I'm fine with giving them a slice of the pie. However, SB doesn't add value- it sometimes actually takes it away. People have been banned for submitting support tickets, and even if you do a paid offer you won't always receive compensation that you are owed. Support ignores people, and they want screenshots for any dispute made. They are NOT friendly. Yes, they pay, and yes, I have made money, however they are not the best company, and it is near impossible to make minimum wage on their site.

Date of experience: July 7, 2018
Oklahoma
1 review
0 helpful votes
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The surveys are not worth taking due to almost 100% disqualification after I have spent more time than is listed just getting to the start of the survey.

Lots of videos don't play so there is a lot of time spent waiting for the video to "time out" and give you credit. I have found some really good information and resources out of the videos.

Date of experience: July 7, 2018
Pennsylvania
1 review
0 helpful votes
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I love Swaybacks
July 8, 2018

I use this mainly for a little extra cash. I work full-time and constantly on the run with my kids so I'm grateful for the videos able to run while I'm on the go. Yeah, it doesn't earn me much but to earn me a little bit here and there for a little extra cash for Christmas or vacation is great. Thank you Swagbucks.

Date of experience: July 7, 2018
Connecticut
1 review
0 helpful votes
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It's money for voicing your opinion. Great website for exploring deals, getting money for completing. Hope they keep expanding.

Date of experience: July 7, 2018
Georgia
1 review
0 helpful votes
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Swagbucks are awesome easy way for housewives or disabled people confined to home to make MONEY... i just redeemed my 7000 swagbucks for 50$ on visa virtual visa...

Date of experience: July 6, 2018
Texas
6 reviews
19 helpful votes
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And for others too, lol. But those of us who have been out of work a while, probably appreciate it more than people who make loads of money.

I'm just getting started with this, always been very hesitant to do online surveys (and yes, many truly are scams) but this one -with just a few glitches- seems to be on the up and up.
Yes, it's like getting paid 50cents (maybe $1) per hour for your work but it's easy to give opinions. Will pay for the average person's internet bill per month if you spend a couple hours or so per day doing this.

Date of experience: July 6, 2018
California
1 review
0 helpful votes
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I love using Swagbucks because it is an easy way to make extra income on the side by doing nothing. All I do is the daily poll, play swag iq, and answer a couple questions in short surveys every other couple of days and I also do some of the deals they have and Ive made a good amount of money over the past year.

Date of experience: July 6, 2018
Pennsylvania
1 review
0 helpful votes
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Slow but steady
July 8, 2018

It takes a ltlle time but worth it to earn a gift card. Many different ways to earn SB i enjoy swag IQ and taking the surveys and getting SB for shopping online

Date of experience: July 6, 2018
Mississippi
1 review
0 helpful votes
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Vacation planner
July 8, 2018

Have been so happy to have found SB a year ago! Strictly using surveys and nCrave, Ive added cards to my spending total for our vacation! Couldnt have done it completely, without SB!

Date of experience: July 6, 2018
Michigan
1 review
0 helpful votes
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SB review
July 8, 2018

I like it but some surveys kick you out when youve spent a considerable amount of time. Then you wont get paid for the survey. But overall the e-gift cards work and this site have many ways to earn points.

Date of experience: July 6, 2018
Illinois
1 review
0 helpful votes
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I love Swagbucks
July 8, 2018

I happened across Swagbucks one day while internet surfing. I couldn't be happier... I am able to cash out frequently. Thank you, Swagbucks, for allowing me the opportunity to be a member of your community!

Date of experience: July 6, 2018
Mississippi
2 reviews
0 helpful votes
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Great site
July 8, 2018

Swagbucks is a fun website to earn gift cards. Different activities are available to earn points to redeem for the gift cards.

Date of experience: July 6, 2018
Pennsylvania
1 review
0 helpful votes
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Its pretty cool
July 8, 2018

Yeah it pretty cool that this is legit. I have recommended it to my family and friends. I get on swagbucks in the evening when there is nothing left to do, it takes a little time but you make a little money.

Date of experience: July 6, 2018
Indiana
1 review
0 helpful votes
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I have been so glad to have extra spending money using Swagbucks gift cards! I have encouraged my daughters to use Swagbucks to buy those extras, without hurting their budget. One daughter used her Swagbucks on Lowes gift cards to buy needed items for her new home. This year my Swagbucks (gift cards) will be used toward my Florida vacation budget. Thanks Swagbucks!

Date of experience: July 6, 2018

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
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