Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Swagbucks

Swagbucks

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Swagbucks?
grey stargrey stargrey stargrey stargrey star

Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
This company does not typically respond to reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Heidi J.
Unfollow Heidi J.
Share Review
Report Review

Swagbucks works
July 25, 2018

I do all my shopping here. And get rewarded! Awesome... they are true, and trustworthy. Ive earned over 100.00 dollars.

Date of experience: July 24, 2018
North Dakota
1 review
0 helpful votes
Follow Sara B.
Unfollow Sara B.
Share Review
Report Review

Great website to earn money fast
And very easy to use
The only thing I would change is the survey times and sometimes it takes over 30 mins to do and I dont get rewarded for anything

Date of experience: July 24, 2018
Ohio
1 review
0 helpful votes
Follow Eva B.
Unfollow Eva B.
Share Review
Report Review

Ive been using Swagbucks since January and I wish I had started much sooner! I spend my morning coffee time earning Swagbucks instead of playing games on my phone and I earn about $50 a month... barely any effort! Love it!

Date of experience: July 24, 2018
Illinois
1 review
0 helpful votes
Follow Jill D.
Unfollow Jill D.
Share Review
Report Review

Love the rewards
July 25, 2018

Love the rewards for things I already do but I always forget to go thru Swagbucks to get my points. It was easy to claim the rewards and worked flawlessly!

Date of experience: July 24, 2018
South Carolina
1 review
0 helpful votes
Follow DAmontae A.
Unfollow DAmontae A.
Share Review
Report Review

Swagbucks is a really easy way to earn free gift cards. I enjoy it very much every time I redeem my points.

Date of experience: July 24, 2018
California
2 reviews
0 helpful votes
Follow Katiuska P.
Unfollow Katiuska P.
Share Review
Report Review

Sometimes you start making a survey that said it will last only 10 minutes but in reality it will take 29. Sometimes after 10 minutes into de survey it will just say: sorry you didn't qualify and you will lose all those points even if you invest it all that time into the survey.

Date of experience: July 24, 2018
Texas
1 review
0 helpful votes
Follow KATHY P.
Unfollow KATHY P.
Share Review
Report Review

I LOVE SWAGBUCKS!
July 25, 2018

I LOVE SWAGBUCKS WEBSITE.THE SURVEYS ARE AWESOME AND I VISIT THE WEBSITE SEVERAL TIMES A DAY. THANK YOU FOR THE CHANCE TO BE A MEMBER!

Date of experience: July 24, 2018
Minnesota
1 review
0 helpful votes
Follow Laura S.
Unfollow Laura S.
Share Review
Report Review

Swagbucks
July 25, 2018

Great way to earn some gift cards on the side. Frustrating when links dont work or surveys take long and then get disqualified, but still a great opportunity.

Date of experience: July 24, 2018
Florida
1 review
0 helpful votes
Follow Christine B.
Unfollow Christine B.
Share Review
Report Review

Awesome
July 25, 2018

Swagbucks is an easy way to get stuff. You can do it on your own time. There are many choices to choose from when you cash in your swagbucks.

Date of experience: July 24, 2018
Michigan
1 review
0 helpful votes
Follow Karen H.
Unfollow Karen H.
Share Review
Report Review

Redeeming swagbucks
July 26, 2018

Great company always a chance to make swagbucks. Many different ways to earn. I like doing surveys and if you don't qualify you still get one swagbuck

Date of experience: July 24, 2018
Florida
1 review
0 helpful votes
Follow Ahleeyah T.
Unfollow Ahleeyah T.
Share Review
Report Review

Great Website
July 25, 2018

I love this website because they allow you to earn money just by completing simple tasks. You can even earn money back from shopping at the stores you normally shop at. This website has allowed me to earn almost $300. With the money I was able to purchase things I needed, pay Bill's, and even add money to my savings account. This website is awesome and I will continue to use it.

Date of experience: July 24, 2018
Washington
1 review
0 helpful votes
Follow Sharonda S.
Unfollow Sharonda S.
Share Review
Report Review

I love how easy swagbucks is to earn gift cars. There are many tasks that you can do, from answering surveys to watching videos or shopping.

Date of experience: July 24, 2018
California
2 reviews
4 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

F*@$+# AWESOME
July 25, 2018

Little extra money don't hurry no-one. When I'm bored watch couple videos or also do a survey to earn some extra cash.

Date of experience: July 24, 2018
Washington
1 review
0 helpful votes
Follow Grace F.
Unfollow Grace F.
Share Review
Report Review

Good
July 24, 2018

Thankful for being able to earn for groceries. It is hard to make ends meet. Walmart gift cards help.

Date of experience: July 23, 2018
Missouri
1 review
0 helpful votes
Follow Carrissa P.
Unfollow Carrissa P.
Share Review
Report Review

Easy
July 23, 2018

Took me a long time to get a reward, mainly because I didn't get on their website much. When I did get my points for a reward, I redeemed them and I got my gift card the same day. Very simple and easy.

Date of experience: July 23, 2018
New York
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

Most survey redemption processes take too long to get payouts. With other survey companies, I have had to initiate multiple communications to request status and payout is always slow. Not with Swagbucks. They are great at verifying and paying you in a reasonable period of time.

Date of experience: July 22, 2018
Maine
1 review
0 helpful votes
Follow Nic P.
Unfollow Nic P.
Share Review
Report Review

Sa weeet
July 23, 2018

Its everything it sais and more i play games try new products take surveys even just by surfing the web i make realll money

Date of experience: July 22, 2018
Colorado
1 review
0 helpful votes
Follow Shawn P.
Unfollow Shawn P.
Share Review
Report Review

Kind of a gamble
July 23, 2018

While accessible, the site doesn't always work the way it should. There have been numerous occasions in which I completed a survey or some other activity, only to find out that the SB (1 SB = 1 Penny) for completing the activity were never credited to my account. That's annoying to say the least.

The site is mostly convenient if you activate the Swag Button in your browser or download one of their apps to your mobile device, as there are all types of different deals and offers for online services and shops that you may use regularly. If you have some extra time to kill, the video playlists, games and surveys can help you earn a little extra cash over time.

Overall, I think it's a wonderful idea and a great service, but it just glitches up sometimes and doesn't apply SB I earn from certain activities, some of which take 30 minutes or more.

Date of experience: July 22, 2018
Massachusetts
1 review
0 helpful votes
Follow Caroline S.
Unfollow Caroline S.
Share Review
Report Review

Seems great on the surface but they never pay out or when they do they make it difficult and confusing. Be prepared to waste a half hour on a survey only to get nothing for it.

Date of experience: July 22, 2018
Washington
1 review
0 helpful votes
Follow Peter V.
Unfollow Peter V.
Share Review
Report Review

Good and easy
July 22, 2018

Easy to use, doesnt take a ton of time. Its been very helpful passing the time. Super easy to earn a dollar a day.

Date of experience: July 22, 2018

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
See all photos