Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Swagbucks

Swagbucks

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Swagbucks?
grey stargrey stargrey stargrey stargrey star

Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
This company does not typically respond to reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Monique M.
Unfollow Monique M.
Share Review
Report Review

Happy Swagbucks user
August 2, 2018

I love this app, really cool survey's you do for points that you can turn in for free gift cards and money.

Date of experience: August 1, 2018
Texas
1 review
0 helpful votes
Follow Timothy S.
Unfollow Timothy S.
Share Review
Report Review

I was skeptical in the beginning but then after a few surveys I got enough points accumulated and got a $25 PayPal gift card!

Date of experience: August 1, 2018
New York
1 review
1 helpful vote
Follow Larry H.
Unfollow Larry H.
Share Review
Report Review

I do enjoy this site. But i have yet been able to qualify for any survey and i have made attempts at close to 80 different surveys. Makes it a little more difficult to earn swag. I do enjoy playing swagIQ. Thats where most of my swagbucks comesf rom.

Date of experience: August 1, 2018
New York
1 review
0 helpful votes
Follow Pansy C.
Unfollow Pansy C.
Share Review
Report Review

I enjoyed answering surveys, and Swagbucks provide a resourceful platform to let me do so, while earning gift cards.

Date of experience: August 1, 2018
Illinois
1 review
0 helpful votes
Follow Lexi H.
Unfollow Lexi H.
Share Review
Report Review

It is legit
August 2, 2018

I don't use it all the time, but I visit the site at least once a month for the past 2 years. I used it more frequently in the beginning. I've redeemed my sb points for amazon gift cards 3-4 times since I started. I had no problems. I was able to use the gift cards at amazon. They weren't physical gift cards, though. I received a code via email and then entered the code into the gift card code at amazon.com.

Date of experience: August 1, 2018
New York
1 review
0 helpful votes
Follow Bhagya B.
Unfollow Bhagya B.
Share Review
Report Review

I don't actively use it but would activate it if and when it pops up and I know I will be making a big purchase or any purchase at all. Have been signed in for 3 months now and I got 20$ off Amazon gift card - pretty neat!

Date of experience: August 1, 2018
Texas
1 review
0 helpful votes
Follow Sunil B.
Unfollow Sunil B.
Share Review
Report Review

A very good website if you spend few minutes of your daily time you can earn some great SB points which you can later redeem for gift cards. I havent seen any other website giving walmart gift cards so for that reason I love this website.

Date of experience: August 1, 2018
Texas
1 review
0 helpful votes
Follow Arianna C.
Unfollow Arianna C.
Share Review
Report Review

I love this website
August 2, 2018

This website makes earning points easy and fun when you are a night owl. I have already redeemed a gift card and plan to earn many more.

Date of experience: August 1, 2018
Florida
1 review
0 helpful votes
Follow Jessica L.
Unfollow Jessica L.
Share Review
Report Review

Happy
August 2, 2018

Love swagbucks and everything swagbucks represents it's an amazing thing I don't get on everyday because every day life can get quiet busy. I have experienced some issues but swagbucks always fixed any issues I had.

Date of experience: August 1, 2018
Tennessee
1 review
0 helpful votes
Follow Danae K.
Unfollow Danae K.
Share Review
Report Review

Very good
August 2, 2018

Even though you don't qualify for some surveys there's still plenty other ones to do, which will help you get gift cards pretty soon if you keep doing with them

Date of experience: August 1, 2018
Texas
1 review
0 helpful votes
Follow Sarai w.
Unfollow Sarai w.
Share Review
Report Review

Love it.
August 2, 2018

I love that it gives me gift cards just doing surveys. And the surveys are not long, you can choose the amount of time that you want to spend on it. I also like that I have multiple ways to earn.

Date of experience: August 1, 2018
Texas
1 review
0 helpful votes
Follow Ashley B.
Unfollow Ashley B.
Share Review
Report Review

I use Swagbucks almost daily. The money I earn has come in handy at the right time. My last gift card is being used to buy most of my kids school supplies this year. So easy to use and points add up pretty fast!

Date of experience: July 31, 2018
Pennsylvania
2 reviews
3 helpful votes
Follow sandra l.
Unfollow sandra l.
Share Review
Report Review

Good
August 1, 2018

The only problem I have is the sb codes I found 2 of them an evertime i put them in they said they were wrong an the codes are way to long I only redeamed 1 reward so far but it was easy an fast thank you

Date of experience: July 31, 2018
Ohio
1 review
0 helpful votes
Follow Niki S.
Unfollow Niki S.
Share Review
Report Review

Swagbucks is OK!
August 1, 2018

I love swagbucks, but it's becoming increasingly harder to earn. I can never finish my daily goals, because it doesn't recognize half of what I do. I finish surveys all the time and don't get the credit. I can't tell you how many times I've missed out on shop and earns because "the system didn't record it and there's nothing we can do about it". I do love the surveys and have received lots of swags and even freebies in home. I like swag iq when it works and searching is easy to earn SB. I really liked when you offered discounts on redemptions for gift cards more than once a month. I'd love the free offers to sign up for if they didn't load downy email with spam and never give me points.

Date of experience: July 31, 2018
California
1 review
0 helpful votes
Follow Jo F.
Unfollow Jo F.
Share Review
Report Review

You can earn a large variety of gift cards through doing a number of different tasks from surveys to watching videos although unfortunate some of the third party survey people occasionally do try and cheat you but SB is usually pretty good at recitfying this with proof

Date of experience: July 31, 2018
Florida
1 review
0 helpful votes
Follow Carri B.
Unfollow Carri B.
Share Review
Report Review

I do surveys, earn swagbucks, and redeem them for gift cards usually. I've never had a problem, and have recommended it to family and friends.

Date of experience: July 31, 2018
Colorado
1 review
0 helpful votes
Follow Carmella D.
Unfollow Carmella D.
Share Review
Report Review

I love shopping through Swagbucks, I earn so much doing so. My favorite part of Swagbucks though, is Swag IQ! So much fun playing trivia for SB!

Date of experience: July 31, 2018
Washington
1 review
0 helpful votes
Follow arun p.
Unfollow arun p.
Share Review
Report Review

Really Nice
August 1, 2018

I like sawbucks very much, its really a good one.
There website is amazing. I liked a lot. I recommend it

Date of experience: July 31, 2018
California
1 review
0 helpful votes
Follow Christabel A.
Unfollow Christabel A.
Share Review
Report Review

Although I'm not always qualified for the surveys, having enough points for a gift card every now and then is a pretty sweet treat.

Date of experience: July 31, 2018
Colorado
1 review
0 helpful votes
Follow Andrew I.
Unfollow Andrew I.
Share Review
Report Review

I enjoy the miscellaneous ways that you can earn SB for gift cards, but I've had many issues getting credit for online purchases through the site. Could get much better.

Date of experience: July 31, 2018

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
See all photos