Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've been using swag bucks for probably over a year now. Ive definitely benefited from the service and am still using it weekly. I'd recommend it to anyone looking to get some benefits or incentives from shopping online.
I have been using SwagBucks for several years now and use it every day in some way. I try to meet my daily goals each day. They are there in CS to help you when issues arise as sometimes happens (like everywhere). Give it a try, what have you got to lose? You might find it worth your time like me.
Swagbucks is my new favorite app. So much to do all under one site!
Play games, in-store & online rebates, surveys, daily poll, trivia and so much more!
So many ways to earn cash back, you even get discounts on Visa gift card. Practically gives you money for purchasing things you already buy
Everything About swagbucks is Great!
I also regularly use the Swagbucks search to type in the name of a site that I already know, just to get Swagbucks. It takes a couple of extra seconds, but it's worth it.
Love being able to do different surveys and get paid for it! I love all the options for money back at different stores too
I have been using swagbucks for years! There are so many different ways to earn swagbucks, from regular internet searches, videos and shopping, to coupons and trivia the available rewards are excellent as well!
I like Swagbucks and visit it every day for at least 1 hour each day. I enter sweepstakes, do lots of surveys, get coupons, and check out other things on the site that is of interest. There is plenty to look at.
I like the the site as I have Meade a decent amount of money for free, but there aren't enough surveys to take.
Why wouldn't you play swagbucks?, It's free money for doing what you do everyday. I have collected several gift cards through swagbucks. So I can say this is for real
Real deal money or gift cards. It doesn't take forever to earn and redeem products. It's not boring.
Thanks for this site, it is full of a earning and saving money, and it is concerned for his customers and users
I have been a member of Swagbucks for several years. It is easy to use, offers many opportunities to obtain Swagbucks, and has helped every holiday season. Like a cash cushion.
The site is awesome i see so much potential u can earn many rewards. I really think u can get much out of this
I use Swagbucks often to earn gift cards in my spare time. There are usually lots of surveys to try, but the weekends can be kind of slim pickings.
I love this site but I think there should be more surverys for older people or retired people I go to do a lot of surveys and they don't except me. I may be 65 but iam up to date with everything. Becides that I love the site
I do like the site and i have received a $10 gift card but getting to that was difficult, not very easy to get good surveys as you would have to have a job and a vehicle. The questions they give don't always go perfect and would say you don't qualify, it does get annoying but it is possible.
My son had an account with SwagBucks.com for over a year with no "violations" from participation in their offers. He always made sure to follow the guidelines so as not to be banned from any activity that looked fraudulent.
But as the number of victims grows, it looks like Swagbucks.com certainly knows how to be fraudulent.
Black Friday Weekend sweepstakes they gave lots of offers - seeing they promote themselves as "The Web's Premier Destination for Free Rewards" - and with those offers you purchase items and receive SB credits that can be turned into cards or cash or other means.
The Sweepstakes, in collaboration with a third party named REVu, offered an incentive prize if you spent enough on offers thus earned enough SB.
My son spent roughly $1000 in purchases for the many offers that weekend - some products, some services, some actual gamer games to participate in. Swagbucks.com blocked/deactivated his account right as he achieved the top 5 making him eligible for the sweepstakes prize and plenty of accrued SB credits.
They gave no explanation for the "violation" and stated he would not have access to any of the SB earned or the sweepstakes grand prize. This makes them a scam luring people in as "The Web's Premier Destination for Free Rewards" to make purchases in order to gain cash back (SB credits) then switching on the participants to deny them any of what was promoted/gained.
Contesting their action to lock his account and deny him lands on deaf ears - no arbitration - no explaination - no opportunity to discuss or defend.
Answer: They are definately legit been a member for many years and have earned over 70,000 swagbucks been paid many times with no problems also use there swagbutton with no problems
Answer: It is real cash, since you can have the payment through PayPal or Visa cards. They're not going to just deposit into a bank account.
Answer: Each point is a penny. So if you want a $5 gift card you need 500 Swagbucks. My only recommendation is don't get the Visa cards. All other cards work easily online or in store. Visa never seems to be accepted anywhere.
Answer: No, it won't steal your personal data. It's perfectly safe.
Answer: Got to $28 rather quick but the next $2 i need to cash out IS TAKING FOREVER!
Answer: You need to earn swagbucks to get a gift card. As few as 300-500 swagbucks will get you a gift card (worth $3 - $5). Better gift cards are available for more swagbucks.
Answer: Either way. Some gift cards are physical cards and are mailed and some are online.
Answer: "... the page disappeared..."? If this is about getting a bonus for using the Search function, the page doesn't disappear; it sits there until you move off it. A couple times, I have moved off a page before realizing there was a Search bonus. I hit the Back button on my browser & input the code, no problem. Of course, if you don't respond in a timely manner, the bonus expires. (I think it's around 3 minutes, but I'm not certain.) Also, if you input a non-matching code, you'll get a new code, but only 2x (3 chances in total). Are you maybe talking about a SwagCode? That's a bonus that appears on an otherwise normal page. And again the page doesn't disappear. If you take too long, you get an expired notice in the SwagCode box, but the page remains.
Answer: Many giftcards are sent electronically. Some are within a few hours, others can take a few days. How well they pay depends on which activity you're referring to and also how much time and effort you devote to earning. Some activities are USELESS, like watching videos - you watch 15 30-second videos and are only paid 2SB, the equivalent of 2¢. For 7.5mins, that's asinine! However, some of the activities, like the surveys, in-store shopping/receipt upload and games (such as Swago) can offer a great bonus here and there.
Answer: You never get paid from there discovery items, huge scam
Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!

