Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Swagbucks

Swagbucks

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Swagbucks?
grey stargrey stargrey stargrey stargrey star

Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
This company does not typically respond to reviews

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
Follow amanda v.
Unfollow amanda v.
Share Review
Report Review

Amazing expierence
December 18, 2020

It is a lot of fun to have my opinion heard, and the easy i was dealing with makes me want to open the site more and do a lot more activities

Date of experience: December 18, 2020
Georgia
1 review
0 helpful votes
Follow Brittany M.
Unfollow Brittany M.
Share Review
Report Review

Never bored.
December 20, 2020

It's what I do when I ain't running after kids, cooking or cleaning. Being a stay at home gets boring somethings but swag bucks has games and the surveys ain't too bad. Plus I makes some extra $$$ to pocket. I love Swagbucks.

Date of experience: December 17, 2020
Ohio
1 review
0 helpful votes
Follow Amy L.
Unfollow Amy L.
Share Review
Report Review

Worth the work
December 18, 2020

Put in the work and the rewards will come. The more time you have to invest the more rewards you get.

Date of experience: December 17, 2020
District of Columbia
1 review
0 helpful votes
Follow mark r.
Unfollow mark r.
Share Review
Report Review

Very nice...
December 18, 2020

I love swagbucks... it's the best site and the most honest. Redeeming a card is very easy it only took like 24h.
Overall very good site maybe the best.

Date of experience: December 17, 2020
District of Columbia
2 reviews
0 helpful votes
Follow jack m.
Unfollow jack m.
Share Review
Report Review

Swagbucks great site
December 18, 2020

This job is very wonderful, a very well done site, as I benefited a lot from it by giving my opinion on the surveys and participating in them. I spent a great time with you. I wish you good luck.

Date of experience: December 17, 2020
Florida
7 reviews
9 helpful votes
Follow jade w.
Unfollow jade w.
Share Review
Report Review

Final swagbucks thought
December 18, 2020

Swagbucks has been one of the only survey rewards that I've actually been able to get cash rewards in a reasonable time frame.

Date of experience: December 17, 2020
Pennsylvania
1 review
0 helpful votes
Follow kirk w.
Unfollow kirk w.
Share Review
Report Review

Gift cards
December 18, 2020

I love the honest, easy way to earn points to get quality gift cards. I just wished that there were more cards for grocery stores, like Shoprite, Giant, Aldi

Date of experience: December 17, 2020
North Carolina
1 review
0 helpful votes
Follow melissa t.
Unfollow melissa t.
Share Review
Report Review

Actually paid out
December 18, 2020

I was skeptical of whether or not I would actually ever see the money I was earning but this site paid out just as promised. Awesome experience

Date of experience: December 17, 2020
Maryland
1 review
0 helpful votes
Follow norman w.
Unfollow norman w.
Share Review
Report Review

The best site and the most honest, clear, simple, easy-to-use, provides the best profits as quickly as possible after the first site among the survey sites and its increasing popularity I use it for 5 years and every day the site offers better than the previous day

Date of experience: December 16, 2020
Illinois
1 review
0 helpful votes
Follow Destinee S.
Unfollow Destinee S.
Share Review
Report Review

I love swagbucks
December 16, 2020

I love Swagbucks! I just forget to use it as often as I should. My only complaint is I wish when shopping on my phone, I wish it would automatically link to Swagbucks rather than me having to shop through the Swagbucks app.

Date of experience: December 16, 2020
New Jersey
9 reviews
3 helpful votes
Follow Erika F.
Unfollow Erika F.
Share Review
Report Review

I can't say enough how much Swagbucks is awesome. I discovered them when I had ALOT of down time. Did paid surveys and discovered online apps and deals. With Swagbucks I got paid for playing and downloading games on my mobile phone I also got paid for signing up for certain websites, and got Cashback on my shopping online and instore. Swagbucks runs giveaways, winners, sweepstakes and fun activities where you can win free money. It's easy to cash out and their customer support is the ultimate best. I've wrote to them on numerous occasions and they ALWAYS helped me. Either with a survey pay or some other question. In fact that reminds me I have to mention, I love two step verification when I do want to cash out my money because I had about $300 on there at one point. And it's a couple steps to verify and make sure you get it. I ran into a hiccup (on my own fault not theirs, the way I would verify would be my phone which was locked). Swagbucks took the time to help me verify I am who I say I am. I can only imagine how many thousands and thousands of people they have on their site and to take the time to help individually someone like me meant so much. They made sure I could get my money I earned on there with an awesome sophisticated verification process. I was really grateful. Thank you swagbucks for your help, honesty and fabulous website/app and team of people who keep Swagbucks going. Xox
Check out my profile pictured below and sign up for a free account. Have fun and hopefully you'll join me in becoming a swagger.
Https://www.Swagbucks.Com/profile/Aphrodite609

I hope my review cleared up any questions if you had any.

Date of experience: December 15, 2020
Texas
1 review
0 helpful votes
Follow Shelly m.
Unfollow Shelly m.
Share Review
Report Review

Swagbucks
December 15, 2020

I love swagbucks. It really helps out when you are broke and need a little money. I would learn to make more.

Date of experience: December 14, 2020
Georgia
1 review
0 helpful votes
Follow Stoney B.
Unfollow Stoney B.
Share Review
Report Review

Swag review
December 14, 2020

Great way to make some side money from home. Very reliable and trustworthy. Never had any problems cashing out. Great rewards for continuing use.

Date of experience: December 14, 2020
California
1 review
0 helpful votes
Follow Sandra g.
Unfollow Sandra g.
Share Review
Report Review

Thanks
December 14, 2020

Thank you so much for this great website that lets me know more brands to try it and lets me say my opinion about ads and brands.

Date of experience: December 14, 2020
SY
1 review
0 helpful votes
Follow serin s.
Unfollow serin s.
Share Review
Report Review

It actually works!
December 14, 2020

I like this website, they do send the money that you work for and has some amazing deals
Great way to earn few more bucks.

Date of experience: December 13, 2020
Georgia
1 review
0 helpful votes
Follow Ernwesto L.
Unfollow Ernwesto L.
Share Review
Report Review

Good app
December 14, 2020

I've got over $40 in just 2 months which is a good side money and does not take long to do the surveys

Date of experience: December 13, 2020
Alabama
1 review
0 helpful votes
Follow Nita W.
Unfollow Nita W.
Share Review
Report Review

Great
December 14, 2020

Great great great great great love doing surveys buying and earning rewards for buying online this is the best program i know that offers these type of awards

Date of experience: December 13, 2020
New Jersey
1 review
0 helpful votes
Follow Maria A.
Unfollow Maria A.
Share Review
Report Review

Like
December 14, 2020

I like the swagbucks because is very easy use and because I can save money to my favorite grocery or gifts

Date of experience: December 13, 2020
Georgia
1 review
0 helpful votes
Follow Emily F.
Unfollow Emily F.
Share Review
Report Review

Glad I found this site
December 14, 2020

I found the site less than a week ago, and I've already earned $40 in gift cards! I've done the surveys with promises of payouts before, and they never did. Swagbucks actually keeps their promise. It has helped me with Christmas a lot, especially since my husband lost his job.

Date of experience: December 13, 2020
Florida
1 review
0 helpful votes
Follow Maria R.
Unfollow Maria R.
Share Review
Report Review

The first time
December 13, 2020

So far I have not received the confirmation of the redeemed gift card. I am planning of buying a repair item for my car and I am delaying the purchase so that I can use it for this purpose but nothing. I checked the mail every day and nothing!

Date of experience: December 12, 2020

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
See all photos