Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I like Swagbucks but often do a very lengthy survey then told I don't qualify. Frustrating. That's all I have to say
I use Swagbucks all the time for web searches and get points! Also do short surveys and do online purchasing to get points! It's easy and you can then get gift cards to use for your points.
I've been using a few different apps to save up gift cards, and Swag Bucks has been the fastest means. I would give it a 5 if not for the glitches and inconsistent customer service. I didn't receive the 2200SB I was supposed to get for signing up with Dollar Shave Club; I sent in a complaint/ request for help, and never heard back. However when there was a glitch with their surveys that was booting me without even opening them, they responded within a few days and gave me some credits for the issue. The most glitches occur with their surveys, which is the fastest way to get credits without spending money. Most of the time the site works fine though, so it's not always a waste of time.
Dont use this very offen because it is hard to get points. Hope it is going to be easier to get points and everything would be better.
It is so pleasant and respectable to see character, and validity from a site such as Swagbucks in reciprocated tasks and rewards that I look forward to choosing and completing. Thank you!
Been using for about 7 months and have redeemed my SB for over $500 in gift cards. It took a minute to figure it out but once I got the hang of it, I just do a little bit most mornings (15-30 minutes about 5 days a week) and click through their site when I'm gonna shop online or book travel online. Usually buy my gift cards through them as well.
Swagbucks is a legit site! I've been a member for years now. Easy tasks earn rewards that pretty much equal free money. Instead of surfing aimlessly around the net reading hollywood gossip or looking at yet another cat meme try swagbucks and earn yourself some loot for free!
It was a little confusing at first to understand the ins and outs but after picking up on it you can maneuver your way around and make money faster
I like Swagbucks and I use it daily unless something comes up and I am not near my computer. I enjoy it immensely and the rewards are good.
Too many changes have been made. Makes it more difficult to earn SwagBucks. I used to be able to find Christmas but this year is looking pretty sparse.
Just what the title says u aint gonna make a whole lot of money 30 40 bucks a month on amazon for answering some answering some questions is nice
Easy way to make some extra money! I've never had a problem with them at all. The surveys are easy to do and you can watch videos and shop at your usual stores for extra points!
The amount of ncraves fluctuates and they keep lowering the amount you earn for watching videos. Still, it's the most consistent earning site I've found.
I am constantly having problems with Swagbucks. It seems like every offer I complete through the "Discover" section, i never get credit for it. Sometimes the visit is tracked, sometimes it's not. Sometimes it shows I made a purchase but I don't get the points, sometimes it doesn't show I made a purchase at all. It just happened to me again, twice. In the same day! Because of this and having to constantly reach out to customer support, it makes me not as interested in participating as I'd like to be. It's very unfortunate because I could see myself really getting into SwagBucks if I didn't have these issues.
They took care of my issue with class and finess! Love the rewards easy site to maneuver. I think Swagbucks offers you a chance to make some money on the sight. They are by far the Best!
Swagbucks is a great website if you want to earn some extra money in your spare time. There are many ways to earn points, and there is a wide variety of giftcards that can be bought with points earned. However, Swagbucks has been making it increasingly hard to earn points, which is why I did not give it a rating of 5.
I love swagbucks but i think some of the surveys dont pay out as they should. I like watching the videos and doing the daily polls they are really fun to do.
If you can think long term it is a way to get money for little effort. It's not going to be a main source of income but you can pick up some gift cards.
Answer: They are definately legit been a member for many years and have earned over 70,000 swagbucks been paid many times with no problems also use there swagbutton with no problems
Answer: It is real cash, since you can have the payment through PayPal or Visa cards. They're not going to just deposit into a bank account.
Answer: Each point is a penny. So if you want a $5 gift card you need 500 Swagbucks. My only recommendation is don't get the Visa cards. All other cards work easily online or in store. Visa never seems to be accepted anywhere.
Answer: No, it won't steal your personal data. It's perfectly safe.
Answer: Got to $28 rather quick but the next $2 i need to cash out IS TAKING FOREVER!
Answer: You need to earn swagbucks to get a gift card. As few as 300-500 swagbucks will get you a gift card (worth $3 - $5). Better gift cards are available for more swagbucks.
Answer: Either way. Some gift cards are physical cards and are mailed and some are online.
Answer: "... the page disappeared..."? If this is about getting a bonus for using the Search function, the page doesn't disappear; it sits there until you move off it. A couple times, I have moved off a page before realizing there was a Search bonus. I hit the Back button on my browser & input the code, no problem. Of course, if you don't respond in a timely manner, the bonus expires. (I think it's around 3 minutes, but I'm not certain.) Also, if you input a non-matching code, you'll get a new code, but only 2x (3 chances in total). Are you maybe talking about a SwagCode? That's a bonus that appears on an otherwise normal page. And again the page doesn't disappear. If you take too long, you get an expired notice in the SwagCode box, but the page remains.
Answer: Many giftcards are sent electronically. Some are within a few hours, others can take a few days. How well they pay depends on which activity you're referring to and also how much time and effort you devote to earning. Some activities are USELESS, like watching videos - you watch 15 30-second videos and are only paid 2SB, the equivalent of 2¢. For 7.5mins, that's asinine! However, some of the activities, like the surveys, in-store shopping/receipt upload and games (such as Swago) can offer a great bonus here and there.
Answer: You never get paid from there discovery items, huge scam
Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!

