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Swagbucks

3.2

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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
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Pennsylvania
1 review
1 helpful vote
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I love Swagbucks so very much. I am on there at least 6 hours a day. I love earning thru so many ways. Love Swagbucks, so happy I found it 4 years back.

Date of experience: December 15, 2018
Illinois
1 review
0 helpful votes
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GOOD WEBSITE LOTS TO DO
December 16, 2018

GREAT SITE ENJOY SURVEYS AND GAMES. LOTS OF GREAT THINGS TO DO LOTS OF GIFT CARDS. I ENJOY VERY MUCH

Date of experience: December 15, 2018
Pennsylvania
2 reviews
3 helpful votes
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Always a great experience
December 16, 2018

I'm on a fixed income, and I simply would not be able to afford even groceries without the money I earn on Swagbucks. I have been a member for more than four years now, and I have never had any of the negative experiences that a few individuals recently posted here. When there have been those rare problems, though, I have always been able to resolve them quickly and easily, with a full refund of any points that I may have been denied. I love Swagbucks and would happily recommend them to anyone.

Date of experience: December 15, 2018
Montana
1 review
0 helpful votes
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It's pretty legit.
December 16, 2018

Pretty easy to earn points. They always pay. I've redeemed quite a few gift cards from them. The few times I wasn't credited for something I explained the problem and they fixed it right away.

Date of experience: December 15, 2018
Georgia
1 review
0 helpful votes
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They are mostly great
December 16, 2018

I love Swagbucks most of the time. I wish they would credit more because I hate to bother them with help tickets.

Date of experience: December 15, 2018
Virginia
1 review
0 helpful votes
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Happy with results
December 16, 2018

I really enjoy the experience I've had earning with swagbucks. Doing the surveys, watching videos and shopping through swagbucks helps me pay for Christmas presents each year.

Date of experience: December 15, 2018
Georgia
1 review
0 helpful votes
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Perfect
December 16, 2018

Perfect app. Gives me lots of rewards. Always helpful to identify best product with great deals. It's really awesome.

Date of experience: December 15, 2018
Massachusetts
1 review
0 helpful votes
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Mixed reviews
December 16, 2018

Used to go one often daily, and recieve alot of swag bucks and rewards with recent updates the videos are horrible no longer 5 videos for credit more like 20. My daily 6 tasks i can never complete because encrave never loads any mroe so im always missing out of continuation rewards. Over all i went from daily use to going on before i amazon shop so my amazon purchase can give me credit back. And the birthday rewards they gave were awesome now its not points its something else and their is i big emphase on their swag iq app which take alot of memory on my phone just to be played at a certain time during their time zone that i still am never up for.

Date of experience: December 15, 2018
Nevada
1 review
0 helpful votes
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Amazing!
December 16, 2018

It's basically free money! Of course, it's very time consuming but it's worth it! I redeemed three $10 Visa gift cards and they are totally legit!

Date of experience: December 15, 2018
Oregon
1 review
1 helpful vote
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I like the idea of surveys and participate regularly. The overall appearance of the site is okay. Site is slow and can crash at times, especially when viewing videos. A few times a survey will kick you out and not reward the promised points. I'm making about $50 per month and hope to increase that in the future. Overall I am happy with Swagbucks, but there is room for improvement (security matters).

Date of experience: December 14, 2018
Maryland
1 review
1 helpful vote
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Swagbucks
December 15, 2018

Awesome place to go if you have the extra time. Well worth the visit. I have been using Swagbucks for years now and it has really came in handy on the giftcards. I do not go a day without getting on there...

Date of experience: December 14, 2018
Texas
1 review
1 helpful vote
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So far, so good!
December 15, 2018

So far, this is only the SECOND awards site that has paid out ANYTHING! I was able to obtain a $10 Visa card in about three weeks - and that is from using the application VERY casually...

Date of experience: December 14, 2018
Indiana
2 reviews
0 helpful votes
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Love it!
December 14, 2018

I only started using Swagbucks 2 weeks ago and I already got $140 worth of gift cards! Sweet! I was quite not sure if it's real but once I started getting SB rewards and then redeemed them, I got the hang of it! Now I always activate SB whenever I purchase online!

Date of experience: December 14, 2018
Georgia
2 reviews
0 helpful votes
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Best rewards program
December 14, 2018

The absolute best reward program. Points are easy to accumulate & there are so many different ways to earn.

Date of experience: December 14, 2018
New York
2 reviews
0 helpful votes
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Fun and easy.
December 14, 2018

I love the daily poll and vote most every day. I love answering the shorter surveys and watch my points build.

Date of experience: December 14, 2018
Michigan
1 review
0 helpful votes
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Fantastic program
December 14, 2018

Great time doing surveys. To make money and it's easy to do when I'm watching tv. Its a great way to save money as well my sister buys her school books while I use it for a cheap date dinner night with my husband.

Date of experience: December 14, 2018
Missouri
1 review
0 helpful votes
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It has a wide variety of uses, besides being entertaining, it offers an advantage of earning extra money while performing tasks.

Date of experience: December 14, 2018
Georgia
1 review
0 helpful votes
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AMAZING
December 16, 2018

I check it once a day and if there are any deals that are a win win for me (i get free sb) and my family (they get things they already needed)

Date of experience: December 14, 2018
New York
2 reviews
4 helpful votes
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Swagbucks is a great site with informative videos, discount deals and interesting surveys and much, much more...
It is a good way to earn extra money and they make payments quickly.
I enjoy this site very much and I am sure you will enjoy your experience with them as well.
Give it a try. You have nothing to lose, but to gain.

Date of experience: December 13, 2018
Louisiana
1 review
0 helpful votes
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Glad I started using SB
December 14, 2018

I am really glad I started using SB. It is easy to use, you earn SB quickly and easily. I use it everyday.

Date of experience: December 13, 2018

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
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