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Swagbucks

3.2

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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
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Michigan
1 review
0 helpful votes
Follow K B.
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I have tried other survey sites in the past with little to no success. But I was immediately impressed with Swagbucks. Racking up points is easy, the surveys are fun (my favorite surveys are the ones where you watch pilots of major TV shows that haven't aired yet and rate them and give your opinion), and the points go far.

I have used my points to buy Amazon giftcards and VISA cards that can be used virtually or you can ask them to send you a physical card in the mail. The virtual cards can be used immediately and on any website as well as some physical stores. You can also transfer money into your bank account via paypal.

I also love that if a survey site messes up and your points are not added to your account after completing a survey, you can easily contact Swagbucks, tell them the survey number and they will add the points to your account usually within the hour!
And even if you click on a survey and don't qualify, they always give you 1 or multiple points just for trying. Most survey sites don't do that. Either you get all the points or none at all.

I love Swagbucks and have had zero issues with the site and I am glad I found it.
I would highly recommend the site to others who are looking for a little extra cash!

Date of experience: February 14, 2019
California
1 review
0 helpful votes
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Read the fine print
February 14, 2019

I've been scammed on so many offers because of some BS minuscule technical issues like ordering what should have earned me 2800 SB but I didn't get it because they said since I ordered it online, redeemed the offer through SB "but" since I picked up my order, I was not eligible. I do not recommend this site.

Date of experience: February 14, 2019
Texas
1 review
1 helpful vote
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Decent
February 15, 2019

Swagbucks is an easy way to make a few dollars every month. I'm hopefully to up that amount soon though.

Date of experience: February 14, 2019
Illinois
1 review
0 helpful votes
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I have been a member for a couple of years now, and I've thoroughly enjoyed the Swagbucks polls, watch, and surveys. But over the months into a couple of years I've noticed that the surveys are getting harder to qualify for in order to score from them. Also, lately the watch surveys are requiring that you have to open a pop up in your browser instead of pulling up the information on the next page.
I think something else is required in order to access the watch section, for videos. It just seems that Swagbucks is getting a bit more technical now, and maybe it's for security reasons. But now I am simply using the daily polls, because while the bulk of my points were the surveys, they later became the 3 or 4 point watch videos. Now I'm just doing the daily polls, and I may eventually leave Swagbucks altogether.
I'm not willing to give up completely on Swagbucks because I still want to try to earn more points for some Amazon gift cards. However, if I can't get anywhere with what I'm doing, then it will become much like employment: If I can't get compensation for the time spent on this job, I'm going to have to terminate my employment and look for another job... or keep the second job I've had for a while, and make that my primary job now.
I have so much respect for Swagbucks: their surveys are more versatile in point value than most other survey sites, there are numerous way to earn points, and there are tremendous reward options, especially with gift cards. Their Customer Support team is wonderful.
Everyone's experiences are a little different, but... something's happened with Swagbucks.

Date of experience: February 11, 2019
Illinois
1 review
0 helpful votes
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Impressed
February 12, 2019

I am impressed with how quickly I received my reward card! Only my first time it didn't work and I never received my swagbucks.

Date of experience: February 11, 2019
New York
1 review
0 helpful votes
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Fun and very useful
February 12, 2019

Swagbucks is a great way to earn giftcards and customer support is usually pretty good. It takes some time, effort, and honesty to make good use of the site.

Date of experience: February 11, 2019
Texas
1 review
0 helpful votes
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Love it
February 12, 2019

Very easy to use and credits quickly. Love that their is never any hassle or confusion. It's a simple way to put extra cash in your pocket.

Date of experience: February 11, 2019
Texas
1 review
0 helpful votes
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I love it!
February 11, 2019

It's a great way to slowly save all year to offset the cost of Christmas. It isn't going to make you rich but every penny helps.

Date of experience: February 11, 2019
Rhode Island
1 review
0 helpful votes
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I love Swagbucks, my girlfriend and I compete to see who can get the most SB and then we redeem them to help with our bills.

Date of experience: February 11, 2019
Georgia
1 review
0 helpful votes
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Sometimes disappointing.
February 11, 2019

Sometimes I will spend 15-20 minutes doing a survey and than it disqualifies me and only gives me 1 reward.

Date of experience: February 11, 2019
Illinois
1 review
0 helpful votes
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By doing surveys here and there and watching videos, you'll eventually earn enough to buy a little something for yourself either with a gift card or through PayPal. I see other people have had issues, but I've had nothing but a great experience with Swagbucks.

Date of experience: February 10, 2019
Louisiana
1 review
0 helpful votes
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Love Swagbucks
February 11, 2019

I really enjoy Swagbucks. Lots of good offers. It so easy to earn some extra cash. I have never had any problems what so ever. Thumbs up from me.

Date of experience: February 10, 2019
Washington
2 reviews
0 helpful votes
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Love my gift card
February 11, 2019

I enjoy my gift card a lot and to use it towards stuff i like is even better and reasonable to use and to due the surveys are fun to

Date of experience: February 10, 2019
Nevada
1 review
0 helpful votes
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This site is a very good way to earn gift card. I use it all the time. I have earn a lot of gift card.

Date of experience: February 10, 2019
Michigan
1 review
0 helpful votes
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Happy
February 11, 2019

Great site use this daily let's me save for things I need or to buy things very happy with this site

Date of experience: February 10, 2019
Connecticut
1 review
0 helpful votes
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Fun
February 11, 2019

Swag is fun and easy way to make extra Christmas money. Great way to tey trail products and earn cash back. Great deals on hotels stay

Date of experience: February 10, 2019
Missouri
1 review
0 helpful votes
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First off, customer service is tremendous. When I've had issues with things crediting to my account, they have responded and corrected any issues within a couple days. Can't say enough good about customer service at Swagbucks. Takes some time to find what works for you, but a great place to earn a few bucks for minimal effort. It's tougher to earn than it used to be, which is super frustrating at times, but it's still better than nothing.

Date of experience: February 10, 2019
New York
1 review
0 helpful votes
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Good site
February 11, 2019

I earn extra cash here and the videos take long to watch tho and a lot of surveys screen you out before you even answer

Date of experience: February 10, 2019
Texas
1 review
0 helpful votes
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Good
February 11, 2019

I like swag bucks but they should give me more swag bucks. It's a good way to earn money in your free time.

Date of experience: February 10, 2019
Pennsylvania
1 review
0 helpful votes
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Swagbucks = Giftcards
February 11, 2019

I mainly use Swagbucks to buy giftcards at MyGiftCardsPlus. Buying them gets me swagbucks points that I use to mainly buy Amazon gift cards.

Date of experience: February 10, 2019

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
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