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Swagbucks

3.2

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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
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Tennessee
1 review
0 helpful votes
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Excellent
February 27, 2019

Its easy and actually works Really easy to benefit from this program - especially useful for folks like me on a fixed income. Every little bit extra is welcome!

Date of experience: February 26, 2019
Minnesota
2 reviews
0 helpful votes
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Really easy to benefit from this program - especially useful for folks like me on a fixed income. Every little bit extra is welcome!

Date of experience: February 25, 2019
Wisconsin
2 reviews
0 helpful votes
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Been a member for years
February 26, 2019

I have been a Swagbucks member for years and have seen numerous changes, some did benefit the members while most didn't. I am always choosy on which offers I try and don't do every single one as some are scams on the site. Customer service is usually stellar but find the assistance on their Facebook page not as amazing as it had been for years. Bottom line is this site is legit and I have earned quite a bit of money through the years and it pays to be picky on what I do on the site.

Date of experience: February 25, 2019
Pennsylvania
2 reviews
2 helpful votes
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Shannon Godschall
February 25, 2019

I love the swagbucks program because it's fun and easy to use and it gives you so much to choose from

Date of experience: February 25, 2019
West Virginia
1 review
1 helpful vote
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Great way to pass time
February 25, 2019

I have had good experiences and service with Swagbucks for the most part. There are a few places they could improve on, but I have not been scammed by them like so many other sites. They live up to the expectations more than the others.

Date of experience: February 24, 2019
Illinois
1 review
1 helpful vote
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Been using Swagbucks since 2013 and enjoy it but I do miss the old ncrave videos. I also used to get SB from my referrals and for some reason that stopped several months ago, so I stopped referring people.

Date of experience: February 24, 2019
Minnesota
1 review
1 helpful vote
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I have been a member of swagbucks for years and the website makes it quick, fun, and easy to earn money through paypal and gift cards. I earn points doing web searches, as a shopping portal, and take surveys. They have other quick and fun ways to earn extra points. I cash in when ever I want because rewards star at small amounts of points. They have a variety of gift cards along with paypal if I prefer cash. I like it when the gift cards are on sale every month because my points go further.

Date of experience: February 24, 2019
Pennsylvania
1 review
1 helpful vote
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Great fun
February 25, 2019

I love swag more than anything and keep pet supplies in the house by doing swagbucks every day even when im sick

Date of experience: February 24, 2019
Georgia
1 review
1 helpful vote
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Great selection, good prices and HANDS DOWN best customer service / advice from any vape store I've been to in over 5 years. Love this place!

Date of experience: February 24, 2019
California
1 review
0 helpful votes
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Fun way to earn money.
February 25, 2019

I love that a variety of different ways offer me choices to earn swagbucks and turn those in for money.

Date of experience: February 24, 2019
Germany
1 review
1 helpful vote
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Fun
February 25, 2019

It's fun and easy! I hate that i have to always confirm I'm not a robot when logging in, but besides that it's awesome.

Date of experience: February 24, 2019
Georgia
1 review
2 helpful votes
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I like it a lot and doing it regularly. It's customer service is also very good. I m referring it to others.

Date of experience: February 23, 2019
New York
2 reviews
0 helpful votes
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I've been using Swagbucks regularly taking survey for about 2.5 years now and I've seen much improvements in the site overall and the survey having less errors. They have been exceptional is their response to me in a very quick manner (usually less than an hour) when I've had issues with survey errors and corrected my account accordingly. I would recommend them if you enjoy taking surveys. Swagbucks Live trivia game in the evening for 10 minutes can be fun as well.

Date of experience: February 23, 2019
Louisiana
1 review
0 helpful votes
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Love Swagbucks!
February 24, 2019

I have been a Swagbuck user for several years. Great rewards for very little effort! I almost always redeem my swagbucks for Walmart gift cards--I can ALWAYS use those!

Date of experience: February 23, 2019
Massachusetts
1 review
0 helpful votes
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I LOVE SWAGBUCKS
February 22, 2019

SB is very user friendly website and I can get points very easily. No complications. Payment options are exactly what I needed.

Date of experience: February 22, 2019
AJ R.
Illinois
1 review
0 helpful votes
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Good but slow.
February 22, 2019

Getting my gift card was Great but the wait for it to come was slow. But the gift card work and it did come earlier then the Est time.

Date of experience: February 22, 2019
Alabama
1 review
0 helpful votes
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I use Swagbucks constantly this is become a habit I love it. I wish it gave out more rewards and take less money from us as well as rewarding us for are constant use.

Date of experience: February 22, 2019
Texas
1 review
1 helpful vote
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Easy to earn money. No skills needed. Prompt payments, too.
Easy way to supplement your income to pay for groceries and extras that you wouldn't normally buy.

Date of experience: February 22, 2019
Florida
1 review
1 helpful vote
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Easy Peasy Gift Cards
February 22, 2019

I can take these surveys whenever I have any free time. They don't take too long. There are times when a survey is stated that you don't qualify for, but will still receive some points. It would be better that the system saves enough information so that it doesn't show these surveys. Sometimes it takes 5 minutes before you realize that you will only get 1 point.

Date of experience: February 22, 2019
California
1 review
0 helpful votes
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Makes you money from anywhere with a minimal effort. Via the internet or apps, even live trivia games.

Date of experience: February 21, 2019

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
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