On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Swagbucks Reviews Summary
Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love how many different things you can do to earn Swagbucks. It does keep things very interesting and when you get board with one thing you can always go and look at something else that might interest you.
It is definitely not a fast way to earn gift cards, but it is simple and full of different options. My biggest complaint is the surveys. They tend to disqualify you from a survey when you're pretty far in. I feel after about 3 questions they should know if you're qualified for that survey or not so you aren't wasting so much time just to get disqualified. The gift cards are easy to redeem and I've had no major issues with swagbucks.
Super easy for money and you can cash your points out or wait. Love it. Wouldn't have it any other way to be honest. It's very fun and easy.
Swagbucks is a great site. I am disappointed with all the delayed payouts but I am still a loyal memebr
I love SB really, however, the number of surveys I dont qualify for. With all the info SB has on me they should know if I will qualify for a survey. Plus, the discover usually dont give the points they should. So many of the say click here for this and offer me so many different offers when I get to the site I never get the offer I orginally clicked for and never get the points.
I just love earning Swagbucks to get a little extra to spend on my family or things I would like to have but don't have the income to get. Swagbucks fulfills that need with rewarding the time I spend shopping, searching the web, watching videos, doing surveys, and discovering some good deals... with gift cards, cash thru PayPal etc. Thank you Swagbucks!
It's nice to get an Amazon gift card but points per sale should be higher
To compete with other apps.
If you complete Discover section and purchase some offers, you could earn some money back. It takes many surveys to earn what you want and I'm glad they offer PayPal credits instead of gift cards.
I enjoy Swagbucks, if I'm just relaxing and watching a show I will do a survey which helps me get gift cards!
I have been a member for years. I love taking the surveys and shopping. The rewards/ gift cards are great! I never have a problem cashing them!
I like that you can do surveys and get Swagbucks. As well as Swagbucks for shopping online. You can choose from a lot of card options and get a hard card or online card that works instantly. They usually have deals on some cards. It easy and fun way to make extra income or gift cards to treat yourself.
Great extra income! I love getting swagbucks from the trials. I get to try new services, and get rewarded for it.
Its good for earning a few bucks over time which I personally like to use to buy some early access video games with their $25 visa gift cards that is 13% off once a month.
I've been using Swagbucks for years. They have tons of different ways to earn points (bucks), and redemption is easy for gift cards you can really use or cash. Plenty of large points earning possibilities. I redeem at least $25 a month EVERY MONTH. Great program and support with REAL PEOPLE!
I use Swagbuck a few times a week and I love it thank you... I have been cashing out my points and got the gift card or what ever I choose. Although a lot of the surveys I don't qualify for which is a bummer to me. But all in all I love it.
Swagbucks is a easy way to earn money by watching videos, taking surveys, completing daily task or even testing your IQ!
I can put in my opinions to earn points toward a gift card. I thought this was a scam until a i earned my first gift card and redeemed it yesterday!
I don't use a lot of the search/shop functions on Swagbucks, given that I tend to shop online for specific products that don't often fit into the categories or are sold by the vendors Swagbucks works with. Plus, money is super tight, so it's hard to justify using something like HelloFresh when I save much more money by shopping at Sprouts near me.
That being said, Swagbucks is really, really helpful. I've used other survey sites that have been nice, but Swagbucks has the largest variety of options to redeem points, and they regularly put different items on sale, which is helpful. The surveys can be really tedious depending on format/subject matter, and I won't lie: getting kicked out of one after a good 10 minutes because it suddenly decides you're ineligible is incredibly frustrating. However, some surveys are relevant to my interests, and even if the ones that aren't are tedious, it's a great way to earn free money since I work from home. I was able to buy a WiFi extender for my apartment thanks to spending an hour or two on surveys each day for a week.
I do wish that they could automate gift card purchases better, though. Having to wait a few days for an Amazon giftcard that I buy with points is an annoyance given that the cards are just randomly-generated codes.
I do my Swagbucks every morning with my coffee. I spend maybe an hour waking up & getting my daily list done... while having my coffee. I like getting point that eventually add up to some fee spending money. It'll never replace my real job, but it is differently more fun.
From the business
Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members