Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Who can argue with rewards for minimal effort?! I am so grateful for Swagbucks. I use the sb's for Amazon giftcards to stretch my Christmas budget. I try to buy as many gifts with swagbucks gift cards throughout the year as I possibly can. It's a fun challenge and really makes a difference.
I love playing swagbucks live and enjoy the surveys and pays well. I use swag every day and it's the best app out there thank you so much for being the number one app on my list... and pays out great just like they say they do
I like the gift cards I receive. The surveys take too long and after I answered a few questions, it stays I a not qualified to take the survey. Just surf the web and buy something Swagbucks recommend sometimes.
Tried swagbucks for a few weeks and once I had enough points to redeem for a gift card I was suddenly and for absolutely no legit reason deactivated from my account. When I inquired about what happened I got a very vague email from them that I was deactivated and they would not tell me why or let me talk to an actual person regarding the reason for deactivating me without notice... and obviously I did not receive the gift card that I had honestly and legitimately earned through completed surveys, shopping, and coupons.
I hardly ever post reviews in general but was so completely astounded of how my account was handled and how they ripped me off( but conveniently for them) by deactivating my account as soon as I had earned a pay out with a gift card
I love using the my sawgbucks account and its easy to redeem giftcards and earn bucks to go towards anything I need like household items and thongs for my newborn
This app is easy to use. It's a great way to kill time during breaks or when you're bored. And the rewards are phenomenal.
The options are vast when redeeming your Swagsbuck poonts. You have many companies to choose from when you are making a purchase online.
I love Swagbucks! It's easy and convenient, and helps bring in a little bit of money to spend. I am forever grateful for the gift cards to help out with expenses.
Swagbucks Is easy and worth the time and effort. I had my doubts before about using it but after taking surveys and earning two gift cards it safe to say I will be referring my friends to this app.
While Swagbuck isn't a stable way to replace everyday income, it is a simple way to earn pocket change.
Swagbucks is fun to use and cool and a good money maker on the side. The pros of Swagbucks would be low points for gift cards and PayPal. I'm eager to try the games. Hopefully that will generate more points.
I love swagbucks because it gives me a way to earn money and save up for things just by staying at home and being with my family!
I feel like people who left negative reviews don't really understand how the site changed... this thing is great - you can get cashback on purchases, and even make money off of them. On top of that, you can get paid to play (certain) games, or let ads run on your device. I make most of my money finding the easy deals in the discover section, but sometimes I make my way over to the surveys, and I'm often playing ads for SB.
One negative review complained about how the swagbucks they would receive from ads became less and less... That's because they can't keep giving you the best deal all day, the more you watch, the less bonus time you get.
In short, in the past couple months my son and I have made a 200-300 dollars between our 2 accounts, so take that naysayers.
I'm an unemployed disabled vet on a limited income. Swagbucks is an easy and fun way to get some much needed cash. I'm very opinionated so the surveys are a great way for me to share my thoughts. They are also very quick to handle concerns.
Easy to earn gift cards. Surveys are easy to take. There are so many different types of surgery's for everybody. I would definitely recommend Swagbucks to friends and anyone for that matter.
I like being able to test products and give my opinion to help companies. I enjoy spending a few minutes each day to answer surveys and watching my points add up then redeeming them for a gift card which equals free date night for me and my husband
Love this app. Helps me save so much money I can use towaeds other purchases. It's easy to use and it takes only a few seconds to earn points doing the surveys
It has been simple to do the surveys and earn extra cash. Occassionally you won't qualify for a survey but don't give up. Some surveys are really easy and short while others can be lengthy but usually give you more swagbucks. I usually wait to redeem my swagbucks on gift cards that are on sale
Answer: They are definately legit been a member for many years and have earned over 70,000 swagbucks been paid many times with no problems also use there swagbutton with no problems
Answer: It is real cash, since you can have the payment through PayPal or Visa cards. They're not going to just deposit into a bank account.
Answer: Each point is a penny. So if you want a $5 gift card you need 500 Swagbucks. My only recommendation is don't get the Visa cards. All other cards work easily online or in store. Visa never seems to be accepted anywhere.
Answer: No, it won't steal your personal data. It's perfectly safe.
Answer: Got to $28 rather quick but the next $2 i need to cash out IS TAKING FOREVER!
Answer: You need to earn swagbucks to get a gift card. As few as 300-500 swagbucks will get you a gift card (worth $3 - $5). Better gift cards are available for more swagbucks.
Answer: Either way. Some gift cards are physical cards and are mailed and some are online.
Answer: "... the page disappeared..."? If this is about getting a bonus for using the Search function, the page doesn't disappear; it sits there until you move off it. A couple times, I have moved off a page before realizing there was a Search bonus. I hit the Back button on my browser & input the code, no problem. Of course, if you don't respond in a timely manner, the bonus expires. (I think it's around 3 minutes, but I'm not certain.) Also, if you input a non-matching code, you'll get a new code, but only 2x (3 chances in total). Are you maybe talking about a SwagCode? That's a bonus that appears on an otherwise normal page. And again the page doesn't disappear. If you take too long, you get an expired notice in the SwagCode box, but the page remains.
Answer: Many giftcards are sent electronically. Some are within a few hours, others can take a few days. How well they pay depends on which activity you're referring to and also how much time and effort you devote to earning. Some activities are USELESS, like watching videos - you watch 15 30-second videos and are only paid 2SB, the equivalent of 2¢. For 7.5mins, that's asinine! However, some of the activities, like the surveys, in-store shopping/receipt upload and games (such as Swago) can offer a great bonus here and there.
Answer: You never get paid from there discovery items, huge scam
Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!

