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Swag-City Reviews Summary
Swag-City has a rating of 2.1 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Swag-City most frequently mention and tracking number. Swag-City ranks 401st among T Shirts sites.
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Though i did receive my t-shirt when they said i would 5-15 business days, i was so disappointed when it arrived. The quality of the fabric was very poor, very thin and it had small holes. I paid 20 sum dollars for this t-shirt and it sucks. After one wash it went from 2xx to medium. I thought i could at least wear this though the summer, but now its ready to be rags for the house.
Absolute Scam! Waste o money! Dont even think about buying from this site! They are complete crooks!
I ordered a t shirt from them and they said it was shipped on March 3rd. It said to allow 5 to 15 business days for delivery. Today is March 27th and it still hasn't come. I've emailed them a number of times requesting a tracking number or a phone number to call to speak to someone and they ignore my request for a phone number and tell me (after asking several times and being ignored) that they don't use tracking numbers. That makes no sense to me. I think this is a fraudulent site. My payment, of course, went through immediately. I think they are crooks and it doesn't feel good to get "taken" when you're just trying to buy a gift for a friend. DONT BUY FROM THIS SITE.
Quick Update: Just heard from them and they said they'll send out another shirt because this one didn't come and it will take up to 15 business days because "We only use regular mail." THEY ARE CROOKS. They have already charged me and it has taken well over the 15 business days, which should be the absolute MAX, and all they're willing to do is the SAME thing again. These people make me sick. NEVER BUY FROM THEM. PUT THEIR BULL$#*! SITE OUT OF BUSINESS.
I purchased a shirt from this site 16 days ago and still have not received the item, however, the payment went through immediately. I asked for a shipment tracking number and was told they did not have one. This site is horrible and could be fraudulent - DO NOT BUY FROM THEM!
Ordered 4 shirts from them. One was of acceptable quality, 3 were horrible prints; one of which had the completely wrong colors. The fourth shirt on the order, which I was charged $3 extra for XXL size, came in XL, and they have no customer service to speak of; I still haven't heard back from them days later.
Don't buy from them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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