SuperStarReviews 33

The website was easy to use and I was able to find tickets quickly.

Good service, great price, everyone is nice and responding quick

DO NOT PURCHASE TICKETS THROUGH SUPERSTAR TICKETS. This cannot be stressed enough.
I contacted the company to request a refund for tickets because our family has been evacuated due to a major fire currently going on in Southern California. I explained our situation and they claimed they understood. I requested a refund for the tickets, but they did NOT refund them because they care more about greed than their customers. The value of the tickets obviously has more value than their integrity and it is disgusting that they take pride in that.

After reading some of the reviews, I was a little skeptical at first. Got tickets to Michigan vs. Florida in Fort Worth, TX. The tickets were well discounted for being 2 days before the game. Face value was $200, and we bought 2@ $120ish per + a parking pass ($50 value, paid $20). Everything was done digitally, and I bought through their phone line to avoid fees. Everything went super smoothly, and I would not hesitate to buy from them the next time I go to an event. Wanted to drop a review to offset the 1-stars where people just didn't have good luck. Thanks Superstar Tix, had a great time, AND MICHIGAN WON! GO BLUE!

I recently went online to buy Michigan tickets at Cowboy stadium. I ended up speaking with Omar, who talked me through everything. He told me what side each team was sitting on. He told me what tickets would be most appropriate for me, with a great view, and the ticket exchange was great. He kept me up to date on when they where being sent, so I could make sure I had them in my email, and he even followed up after the game to make sure I was satisfied with everything. This was an amazing experience for me. I usually don't write reviews, but I never had such great service like this before. I would definitely buy from this company again. Thank you Omar for an amazing experience. I will truly never forget it.

Well I was looking to go to a mixed martial arts sporting event last minute and noticed that they were selling tickets with a discount code. Pretty skeptical as it was 20% off on top of lower prices (compared to stubhub etc...). I got the tickets electronically and I had to print them out (note: when purchasing they said instant download).

Still skeptical, I was thinking that maybe the tickets would not work... however I did check on other ticket resellers and noticed that my ticket row / seats were taken off their competitors site. Anyhow I saved about $70+ on tickets through Superstar. They also didn't have fees when I purchased the tickets (while other places would charge $40+).

I bought tickets to an Arcade Fire show from SuperStar tickets mistakenly thinking that they were the official ticket vendor. I was directed to the ticketnetwork.com site from what I thought was the official band website. I paid the excessive fees for service charges thinking that I had no other option to get tickets to the show. It wasn't until I paid that I discovered that the tickets were being purchased through SuperStar tickets, who have a blanket policy of no refunds or exchanges. I have now discovered that TicketMaster are offering similar tickets for less than half of what I paid. I called SuperStar to request an exchange and was told that all sales are final. Buyer beware. 3rd party ticket resellers like SuperStar Tickets are making huge markups with little to no protection for the consumer. I will not make the same mistake again.