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Supermarket Italy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Supermarket Italy Reviews Summary

Supermarket Italy has a rating of 3.9 stars from 4,762 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 2nd among Grocery sites.

service
518
quality
4,647

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17,098 reviews

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Massachusetts
1 review
0 helpful votes
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Gift
December 16, 2023
Updated review

Satisfied ************************************************************** Happy Holidays

Date of experience: December 16, 2023

No provisions within the site for a gift message
December 11, 2023
Previous review

No provisions within the site for a gift message

Date of experience: December 4, 2023

No Provisions for a gift message
December 11, 2023
Previous review

No Provisions for a gift message

Date of experience: December 4, 2023
Colorado
1 review
0 helpful votes
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Good experience
December 16, 2023

Happy to find a French product here that I couldn't find anywhere else. Package arrived promptly.

Date of experience: December 16, 2023
California
1 review
0 helpful votes
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Nice website
December 16, 2023

Good selection of hard to find quality products with fast shipping. Works for me!

Date of experience: December 15, 2023
Georgia
1 review
0 helpful votes
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Favorite product at an excellent price
December 16, 2023

I found supermarket Italy online and the price of my product was excellent. I was able to buy several jars which were shipped promptly and wrapped well.

Date of experience: December 15, 2023
New York
1 review
0 helpful votes
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My go to company for espresso
December 15, 2023
Updated review

I always order my espresso from supermarket Italy. The prices are great, they are very efficient, and I'm very happy with the service overall.

Date of experience: December 15, 2023

Great website
June 13, 2022
Previous review

Easy, good prices and reliable delivery--never disappointed!

Date of experience: June 13, 2022

Love Supermarket Italy!
March 13, 2022
Previous review

Love Supermarket Italy!

Date of experience: March 13, 2022

Easy, good quality
September 2, 2021
Previous review

Easy, good quality

Date of experience: September 2, 2021
New York
1 review
0 helpful votes
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Amazed they were so good!
December 15, 2023

Incredibly easy! Feedback from the company via e-mails were informative and appreciated.

Date of experience: December 15, 2023
North Carolina
2 reviews
0 helpful votes
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Product (Panettone) was fresh and delicious. Delivery went well, but the cost is too high. There is no option for a gift note/card when ordering.

Date of experience: December 15, 2023
Florida
1 review
0 helpful votes
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Excellent
December 15, 2023

Excellent and they had what I was looking for excellent

Date of experience: December 15, 2023
California
1 review
0 helpful votes
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Wrong product sent
December 22, 2023

The product listed on the website isn't the one you'll receive.

Date of experience: December 15, 2023
California
1 review
0 helpful votes
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Order was never received
December 22, 2023

Order was never received. I contacted customer service and no reply. I have sent several emails and have. It received a response not received the order. Very disappointed will not be ordering again. You debited my account but never provided the merchandise.

Date of experience: December 15, 2023
New York
1 review
0 helpful votes
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Fast delivery
December 15, 2023

The package arrived after 2 days. It was fast and reliable

Date of experience: December 15, 2023
Massachusetts
1 review
0 helpful votes
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Great
December 15, 2023

Great product, price, delivery - perfect in every way. Now I enjoy several cups of sweetened rosehip tea every day, like I used to when I lived in Vienna (where, by the way, it was very common and on the menu in every cafe).

Date of experience: December 14, 2023
Rhode Island
1 review
0 helpful votes
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Quality product
December 15, 2023

Fast delivery for a quality product. Very pleased and will order again

Date of experience: December 14, 2023
Arizona
1 review
0 helpful votes
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Italian products
December 14, 2023

I have been pleased with all the Italian products I have purchased

Date of experience: December 14, 2023
GB
1 review
0 helpful votes
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Useless company
December 21, 2023

I ordered online. They thanked me for the order, and promptly went to sleep.
They never contacted me to tell me when the goods were to be shipped. I emailed them a few times to ask when I could expect the goods. They never sent a single response to my emails.
I still have not received a single email as of Dec 14, even though they confirmed the order on Dec 2.
As of now they have not delivered anything. A useless bunch of people who are not only incompetent but have no customer awareness whatever.

Date of experience: December 14, 2023
North Carolina
1 review
0 helpful votes
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For the authentic Italian foodie
December 14, 2023

Convenient & Great selection. Sent several items to friend for Christmas. They absolutely loved it

Date of experience: December 14, 2023
North Carolina
1 review
0 helpful votes
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Wonderful green Maraschino cherries!
December 14, 2023

Website was easy to navigate. Shipped my cherries quickly even during the busy Christmas season. And the cherries were just what I expected them to be.

Date of experience: December 14, 2023
California
2 reviews
0 helpful votes
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I shall be back!
December 14, 2023

Order placement was easy. Delivery was quick. Price was excellent! I was expecting my 3 little jars of truffle salt in a small box but a larger one arrived — with complimentary Italian hard candies and a box of guylian chocolates! I don't know if it was because I was a first time customer or because my order arrived close to the holidays, no matter. It was a nice touch that was most appreciated!

Date of experience: December 13, 2023
New York
1 review
0 helpful votes
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I felt i was shopping in italy
December 14, 2023

I shopped every where for gluten Panatone. And Finally searched google and found it at Supermarket italy.

Date of experience: December 13, 2023
Florida
1 review
0 helpful votes
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Satisfied
December 14, 2023

Ordering was easy and item arrived in good condition

Date of experience: December 13, 2023