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I found the sales rep Ona to be deceitful. She offered me half the money back for items which I never received, and refused to acknowledge that an item was faulty. Overall, very negative. I then found the items on TaoBao for a third of the price afterwards. Ona also stopped answering my messages or emails after I told her that she should replace the item or refund me in full.
High quality products. Very good prices. Fast delivery. And excellent service. Fantastic experience.
Paid $113.30 for an item after coupon, but the package is lost during transition. Which I do blame the delivery company more. However, after usps reimbursed me $106.35 (the insurance only covers up to $100, and $6.35 is the shipping charge). I did ask SUNSKY to refund the rest few dollars after, but they refused and said it's entirely delivery company's fault, and they won't refund any for it. Ok, but this indicates if you do purchase a lot, and the package is lost during transition, bad luck for you but they won't refund you a cent for it. I don't really suggest to purchase from this wholesaler. Even if it's not your fault, you should help the buyer get their money back from the delivery company, but in USPS unless you've purchased enough amount of insurance, you won't likely receive the amount you've lost, SUNSKY didn't mention any of insurance part, which they might also blame delivery company for it because it's not directly shipped by USPS but from a delivery company in China instead. Domestic shipping by USPS afterwards.
I bought several times LCD screens from them, and all of them worked perfectly. Good packaging and fast shipping :)
Reasonable prices, flexible shipping options. Easily accessible customer support. It's good that I found them.
The sales manager Stella is very helpful when i had an issue. Great customer service. The whole experience was very easy and stressless. The service is amazing. Really impressed. Will definitely buy again and recommend to friends and family.
After being contacted by after-sales, they sent me a new LCD (the one I bought its flex cable should be broken in transit) and now everything is fine. Thank you very much for your excellent service and responsiveness.
I'm buying from Sunsky from last 2023. Year and I can only say they are absolutely perfect. Excellent
I have been cooperating with this company for a year now. Excellent service. Excellent quality of goods.
I have been using Sunsky-online since 2018 and its been great and still is till now. For your quality and cheap electronics, I would recommend to check Sunsky and see for yourself as I have seen it.
It's been an amazing years doing business with you, products authentic and always quick to sorting out any issues 😃😀
I am Joaquim Mateus from SA, i come across this website while i was looking for some peripherals, to be short i did place order and confirmation was so quickly, from Bertha, as i am writing this i did receive my order yesterday 10/1/2024, all items received as described, it was my first time buying on SUNSKY and as i had good service, i already started recommending friends and colleagues, my items was not much as shown on pictures.
I am satisfied with this seller. There is a large range of products, and very good support.
I'm glad to work with them
I ordered a smartwatch from SUNSKY. The service was good they answered all my e-mails the shipping was faster less than 10 days I am very satisfied
Using website from past 3 years. Very good website.Quality products.Fast shipping and many shipping options. Thank you sunsky.
The best is wholesale for all product recommendations.
My best the product phone is always good, not any problem ship and qc.
The items are cheaper compared to other sites and the customer service Aster is also fantastic in answering your queries.
I highly recommend them! Good quality! I really like Sunsky. It's convenient for shopping and will recommend suitable shipping methods to me
I order 3 items from Sunsky, the shipping time was fine, all item arrived then when box is unpack 2 items out of 3 has major crack/damage, I email the sale manager "Aster". His reply was this is not our company problem, you will not get a refund or replacement, as you did not purchase insurance for the package, as I remember correctly insurance was not offer at point of check out, clearly they don't care what you buy or who is buying as they don't take packing seriously, so to all buyer don't buy from this company,
Most of these reviews have to be fake, because I have ordered from them 3 different times and never received the products.
Hi Shun T,
Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you've experienced. We understand the importance of receiving the quality products you ordered, and we regret that your recent purchase did not meet your expectations.
We will reach out to you promptly to discuss the specific details of your case and work towards a resolution that meets your satisfaction.
We appreciate your patience and understanding as we work to rectify this situation. Your feedback is invaluable to us, and we are committed to making this right.
If you have any additional information or concerns, please feel free to reach out to us at [email protected].
Best regards,
SUNSKY Team