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StyleWe

2.9

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StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668

Instant Feedback

49,258 reviews

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Germany
1 review
0 helpful votes
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I've read some bad reviews and some good, but I still want ahead to place my order Today, I got my dress and I'm so thrilled.

Date of experience: March 7, 2016
Canada
1 review
0 helpful votes
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Quality and unique
March 10, 2016

The outfit is of great quality and much better than my expectations.

Date of experience: March 7, 2016
GB
1 review
0 helpful votes
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Truly beautiful
March 10, 2016

This dress I order is truly beautiful looks much like the picture on the site, thanks.

Date of experience: March 7, 2016
New Jersey
1 review
0 helpful votes
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So wonderful
March 10, 2016

I had never seen such a wonderful online store for dresses, thumps up to stylewe.

Date of experience: March 7, 2016
Louisiana
1 review
0 helpful votes
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UNIQUE STYLES AND GREAT QUALITY
March 10, 2016

Love the two items I purchased. Unique coat and top. You won't see yourself walking down the street as these items are not available in stores. My first purchase exceeded expectations - can't wait to update my Spring and Summer styles using their services.

Date of experience: March 7, 2016
Illinois
1 review
12 helpful votes
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Stylewe website does not accept my passoword. This has happened twice and makes it difficult to return items. Long, long delay in getting new password--if a response ever comes.

Will not use this site again as Ihave concerns about refunds comming promptly and communication via website.

Date of experience: March 7, 2016
Lanny S. — StyleWe Rep
over a year old

Hi Ellen, the refund has been issued, we refunded you twice, pls have a check back your account, if you have any questions about your refund, pls contact us asap, thank you.

Louisiana
1 review
9 helpful votes
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It is very difficult to make returns if item does not fit! No return address provided. You have t wait until the respond to email! :(( ( nothing yet!

Date of experience: March 7, 2016
Lanny S. — StyleWe Rep
over a year old

Hi Maria, as checked, my colleague May has sent your the return details to your email, pls return accordingly, We could process refund / exchange in advance if you could simply send us a proof of the return package( for example return tracking number or a picture of your return package, or a picture of the return receipt).

Regards,
Max
StyleWe.

Ohio
1 review
5 helpful votes
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The refund is really prompt. Would continue to buy from this website.

Date of experience: March 7, 2016
Lanny S. — StyleWe Rep
over a year old

Thank you.

Texas
1 review
7 helpful votes
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I was overall fine with this company although I had problem with their sizes because each designer has different sizes. However, I recently noticed that Lanny no longer reads customer's comments. Only automatic responses are being sent to customers. Given the fact that there is no telephone number for this company and they do not read emails, customers have no way to give them our input, which is BAD.

My recent issue was that I did not get a full refund after returning a dress. $2.90 was subtracted without a reason. I sent an email to ask, but no replies. My order number is 27N*******

I noticed that more and more people like this company. They used to offer free shipping all the times, recently they charge shipping fee for items less than $60. When their business is growing with all of faithful customers' support, they need to know how important customers' feedback is.

Date of experience: March 7, 2016
Lanny S. — StyleWe Rep
over a year old

Dear Sue, sorry, but upon checking, the refund has been fully made, your order was $ 55.1 in total, and we refunded the exact amount of $55.1. Pls check your account to confirm. If you have any issues about the refund, pls kindly contact us for help, thank you.

Washington
2 reviews
22 helpful votes
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I ordered an attractive cotton mini dress. Should have googled this site before ordering. Received an order number and a long silence after that. I contacted them to find out what the status of order was. They responded and let me know they would send the order. I think this is a just in time operation. The garment is made only after you pay. Received the dress and when I opened the package in my car, a strong chemical smell on garment. Eyes, nose and throat burned. Had to roll windows down. I have allergies, so I was sick. Had an asthma attack.
Have not tried on dress. Am afraid for the dress to touch my skin. I suspect formaldehyde and insecticide based on what I read online about clothes from China. I will either return it or throw it in the trash. It is not fit for wearing. Hung dress outdoors 3 days. Odor has not decreased.

Given my experience and others, would not recommend unless you don't mind wearing clothes with strong chemical smell.

Date of experience: March 6, 2016
Lanny S. — StyleWe Rep
over a year old

Dear Customer, sorry to hear you are not satisfied, I just sent you mesage regarding how to submit return request and get the return details, pls check, if you got any question, pls feel free to contact us. Thank you.

Germany
1 review
0 helpful votes
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Nice one
March 9, 2016

My dress is flawless, exact size, and fits perfectly.

Date of experience: March 6, 2016
Canada
1 review
0 helpful votes
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The quality of dress I order from stylewe is superb, even better than the one in the shop, and it fits my daughter beautifully.

Date of experience: March 6, 2016
GB
1 review
0 helpful votes
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They are nice
March 9, 2016

This is the first time of buying cloths online and my experience has been very positive with stylewe.

Date of experience: March 6, 2016
India
4 reviews
7 helpful votes
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I had ordered a summer gown a few days ago and delivered the same in time but when I check the gown to wear which was unfit with me, so I had mailed Stylewe support and they had called me in 3 hours. They had instruct me, how to replace the same and get new one. Finally I had received the ORDER no 2K******* in next 7 days. Thanks to the whole stuff of Stylewe team.

Date of experience: March 5, 2016
California
1 review
0 helpful votes
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Really outstanding experience with StyleWe! I ordered 2 dresses from here and they shipped my dresses very quickly. The price of the dresses are reasonable and great quality. I really impress with their great service. Thanks StyleWe!

Date of experience: March 5, 2016
India
6 reviews
26 helpful votes
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There are are thousands of online stores and very few deliver ordered product in time but the StyleWe is extra ordinary in case of delivery as they had delivered my ORDER no 2K******* within 24 hours. I am really happy with their real time delivery system.

Date of experience: March 5, 2016
India
4 reviews
4 helpful votes
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I had ordered a winter gown for my aunt in law bearing the order number 2K******* but the size was smaller than my aunt is. So it needs to replace and I had contact StyleWe support team for replace via mail and they got back me within 30 minutes and I had got the real size one within 5 days. Thanks for their real time support system.

Date of experience: March 5, 2016
GB
1 review
0 helpful votes
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I recently heard about StyleWe from a friend and took advantage of their sale. I don't buy many clothes online but I fell in love with a few of their styles and the prices were too good to miss. The dresses weren't like anything in the shops near me so I ordered a few and I haven't been disappointed. The fit was perfect for both and the delivery was stress-free. Thank you!

Date of experience: March 5, 2016
California
1 review
0 helpful votes
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I was going to a formal event and did not want to pay a fortune for a dress I may never wear again. I ordered 5 dresses because I was not sure of the sizes. They arrived quickly, I loved them all. Luckily, only 2 fit really well otherwise I might have kept them all. I returned 3 and got my refund in a week. Not the 3 days they promised but close enough. These clothes are unique and wonderful. Don't expect customer service like Walmart, but more personal and hands on which takes longer.

Date of experience: March 4, 2016
California
2 reviews
2 helpful votes
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I have ordered from StyleWe a few times now and have been impressed every time. They exceed my expectations with their customer service, as well as the quality of the clothes. I also love the fact that I can pay with PayPal, it makes checking out so easy. The silk jumpsuit I ordered is gorgeous! The material is incredibly soft and flows beautifully. I have worn it twice now and received tons of compliments on it! I will be back to purchase a few more outfits for the summer.

Date of experience: March 4, 2016

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope t...


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