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StudyPool

2.8

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StudyPool Reviews Summary

StudyPool has a rating of 2.8 stars from 365 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StudyPool most frequently mention new tutors and poor quality. StudyPool ranks 71st among Tutor sites.

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100

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New Jersey
1 review
0 helpful votes
Follow Bertha C.
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Being a full time student and working part time it feels like i have too many things going on. My only solution to be able to keep up with my assignments was to use a homework help site. Studypool helps me to complete all of my work and turn it in on time. I will definitely be using this site for as long as Im working and studying.

Date of experience: October 4, 2019
Virginia
1 review
1 helpful vote
Follow Sainz L.
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I signed up with Studypool last week after researching a bunch of other Academic help websites, I found Studypool worked the best for me. I like the fact that you get to communicate directly with the tutor and they do not get paid until you have received all the help you need with a particular course or assignment. I had a few last minute assignments that I needed assistance with and the tutor that was assigned to me pulled through, she helped me with everything I was in doubt. Overall I am extremely happy with this service and I will continue to use this platform.

Date of experience: September 25, 2019
Jared D. StudyPool Rep
over a year old

Cool! You can request a tutor's help any time! Just input a time frame and budget and you'll get help!

Jared.

New York
1 review
1 helpful vote
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Studypool really works!
September 27, 2019

I recently had to find help for one of my Geometry courses. I did some research online and found myself on the Studypool platform. The tutor I connected with had quite an impressive resume in Math, I couldn't ask for a better match. Studypool has helped me out a lot by connecting me with these professionals! If you ever need assistance with your academics, Studypool is the place for it.

Date of experience: September 25, 2019
Jared D. StudyPool Rep
over a year old

Great to hear! You can find tutors specialized in most subjects in our site to help you out!

Virginia
1 review
1 helpful vote
Follow Alton J.
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I tried Studypool and had a very good experience overall. My writer Nkostas was very courteous, quick and knowledgeable. I got an A on my history paper assignment thanks to his guidance and help. I recommend Studypool to anyone who wants to bring their GPA up. Thanks Studypool!

Date of experience: September 25, 2019
Illinois
1 review
1 helpful vote
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An absolute scam
September 19, 2019

Boyfriend bought a $10 exam for Algebra2. Answers do not add up. As you can see question 38 on the real test and question 38 on the test answers is inconsistent. This is not the only question like this. My boyfriend paid for all the answers and only got about half. This is scamming people out of their money. Its absolutely pathetic to scam young kids who hardly have enough money to begin with. Don't waste your money.

Date of experience: September 18, 2019
GB
6 reviews
7 helpful votes
Follow Belle C.
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Teh new school year has given me more than what I can handle throughout the week and I sometimes have to seek help from other tutors- I think question should be better distributed for tutors all around. I currently have 7 students I am working with right no and feel pretty overwhelmed.

Date of experience: September 7, 2019
Jared D. StudyPool Rep
over a year old

This is something we are currently implementing, always choosing the best tutor for the student's tutoring needs. Thanks for your feedback.

California
1 review
0 helpful votes
Follow Robert T.
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This company has absurd ways of implementing its policies. You'll always be at the mercy of the students' mood because they can just report you, and you'll probably lose the dispute. The moderators seem like they aren't checking the details of the reports and disputes because they automatically choose the side of the students. They also suspend tutors based on incorrect or vague reasons. Moderators are unresponsive and unsupportive. This is the worst company to work for as a tutor.

Date of experience: September 4, 2019
Jared D. StudyPool Rep
over a year old

For better insight, I will explain how the moderation team makes decisions about questions. Whenever a student posts a question and a tutor bids on it, there is compromise from both sides. If the student withdraws the moderation team will verify all the existing evidence on the question's page conversation board in order to reach a fair and prompt resolution. If a student leaves a bad reputation, we can evaluate it and decide if it should stay on the tutor’s profile or not. A tutor’s reputation won't be affected if the student's reason for withdrawing is unfair, isn’t specific on the original post or if the student fails to provide enough information for the tutor.
If the tutor fails to help with a question satisfactorily, we follow the guidelines found on https://www.studypool.com/warningpolicy which specifies warnings, bans and suspensions. Studypool has very specific guidelines that need to be followed. If you don't follow them, you will be sanctioned for it, especially if the student is receiving subpar help, which is usually the case when these types of reviews are received.

Kenya
3 reviews
4 helpful votes
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This site is a scam. They pretend to mind their clients but they Don't. They Vanished with my $528 after I requested them. Its now two years since my last withdrawal. I wrote to the support department but they Never responded. If it was possible to give them a 0 rating I could have given them a Big Zero rating. RUN! RUN!

Date of experience: September 2, 2019
Jared D. StudyPool Rep
over a year old

We apologize for the inconveniences you might have had using our platform. Studypool always pays its tutors for legitimate earnings. If your payment was withheld, please go through https://www.studypool.com/withheldpayment.

Although our investigations are thorough, if you think your account is not associated with these issues, you’re more than welcome to send us your username, the specific withdrawal date and amount to further investigate it and share some details with you to clear things up.

Feel free to send this to me at [email protected]. Looking forward to answering any doubts,

Jared D.
Studypool Customer Success

Canada
6 reviews
2 helpful votes
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Found the tutor
September 3, 2019

Finally found a tutor to help with python homework there's only another site that helps with that, pythonhomework, but sp has more experience

Date of experience: September 1, 2019
California
1 review
0 helpful votes
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I Flunked!
August 18, 2019

I paid them good money to tutor me, and I still flunked in mid-term exams. I hate them for what they did to me! Cheaters!

Date of experience: August 17, 2019
Nevada
6 reviews
0 helpful votes
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I just bought a study resource that wasn't that expensive, but the risk of buying it is that only after you buy the document you can see the notes. Ive already refunded like 4 documents this month, please allow more preview for students like me to see so when buying we have more reassurance. Many good notes, also many bad ones.

Date of experience: August 15, 2019
Louisiana
5 reviews
0 helpful votes
Follow George W.
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I didn't think I would actually get $10 for referring a friend because there's ALWAYS a catch or something extra with companies and "referral programs" come to my surprise I logged just now and see credit on my balance! Thanks guys!

Date of experience: August 7, 2019
Hong Kong
1 review
1 helpful vote
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Manageable workload
July 30, 2019

Usually the amount of work coming in versus coming out was an issue for me on other sites like Upwork or workhoppers for example because of expectations on the job before and what is actually delivered after. I haven't came across that as a problem here because the help students usually request are practices, or reviews for guides etc, since I'm experienced with Trigonometry, I have no hesitation ONLY working on these types of requirements instead of project oriented jobs which quite frankly pays the same per hour if you spend enough time on sp seeing what comes in during the day and night.

Date of experience: July 30, 2019
Jared D. StudyPool Rep
over a year old

Thanks for your review! I am glad to know you are one of our Trigonometry tutors. Please keep guiding and helping students out, your work is appreciated at Studypool!

New York
2 reviews
3 helpful votes
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Wish they had video
July 17, 2019

I started using studypool after my friend sent me a referral code for $10. Id give 5 stars because the tutors are all really nice and helpful. I just wish they had a way to video chat with the tutors because that would probably make it easier to explain things sometime.

Date of experience: July 16, 2019
Philippines
1 review
2 helpful votes
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Bad customer support that does not mind the tutors. They are always more concerned about the students. They take too long to respond to issues and they recently suspended my account even though I have been working with them for some time now!

Date of experience: July 14, 2019
Michigan
3 reviews
7 helpful votes
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THESE GUYS NEVER PAY THEIR TUTORS. I'VE BEEN WORKING WITH THEM FOR YEARS AND THEY JUST SUDDENLY BANNED MY ACCOUNT

Date of experience: June 18, 2019
France
1 review
1 helpful vote
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Between Studypool, Chegg, Princton Review, and Coursehero - Studypool is my favorite spot to geting tutoring help. They are quick and fast in connecting me with a tutor and the quality is the highest.

Date of experience: May 13, 2019
Germany
1 review
1 helpful vote
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I would recommend Studypool anyone looking for quick chemistry tutoring help. I suck at chemistry and Studypool got me through the semester. Haven't tried other subjects.

Date of experience: May 10, 2019
Germany
1 review
0 helpful votes
Follow Belle G.
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I was a bit panicky to spend my money on a homework help site, as a first timer I joined Studypool. I had a customer support agent walk me through everything via intercom. They were very professional and took their time to help me. Excellent support service.

Date of experience: May 10, 2019
Germany
1 review
0 helpful votes
Follow Kynan J.
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Studypool is legit! Really helpful in reviewing homework answer. Happy with service, I would recommend to a friend.

Date of experience: May 10, 2019

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Homework help - post Homework Questions, Assignments & Papers. Get Answers from premium tutors 24/7.