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StudyPool

2.8

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StudyPool Reviews Summary

StudyPool has a rating of 2.8 stars from 365 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StudyPool most frequently mention new tutors and poor quality. StudyPool ranks 71st among Tutor sites.

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99
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100

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New Jersey
1 review
0 helpful votes
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Awesome
March 10, 2020

The company has a constant flow of well paying jobs. The platform and notification system make it easier to work with the site and keep track of all the processing jobs at any given time.

Date of experience: March 5, 2020
Jared D. StudyPool Rep
over a year old

Good to know you're doing great! Great quality brings even more students!

Philippines
1 review
8 helpful votes
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Fantastic!
February 27, 2020

I love the customer service! They are available 24/7 and very helpful! I also like how they pay easily after I withdrew my hard-earned money for the first time. It's a good part-time job for somebody who needs income! If you want to be a tutor, you should try StudyPool!

Date of experience: February 26, 2020
Jared D. StudyPool Rep
over a year old

Good to know that you've had a good experience. If you follow our guidelines and answer with quality, then there shouldn't be any issues!

Kenya
1 review
11 helpful votes
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TOTAL SCAMMERS
February 26, 2020

I have been working with the site as a tutor for close to two years now and they just banned my account without giving me a legitimate reason. To add salt to the injury they withheld the money I had done for previous jobs close to $150/=. In my years of working with the site, I noticed that the site is opted for by rude and underpaying students mostly. To get to a top tutor level is hard but this can be thrown down the drain by one rude and lying student who's out to scam you after delivering quality work. The review team is highly biased and will always place their judgment to favor students for revenue purposes. As a computer science tutor I wrote code more for different students, commented and even attached videos and screenshots of the running code and the student filed for a refund request. Surprisingly, the request was granted and I was suspended loosing my top tutor badge. The site exploits tutors into working for rude clients who are out to scam their way to getting quality work for less. STAY AWAY IF YOU CAN! TRY OTHER SITES LIKE FIVER AND UPWORK

Date of experience: February 26, 2020
Jared D. StudyPool Rep
over a year old

Tutors are usually banned because low performance or fraud transactions.

If you feel that your ban was unjustified, please send me an email to [email protected] containing your insight and username on this issue. We will give a specific explanation on why a decision was made.

Egypt
1 review
0 helpful votes
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Worst Support for Tutors
February 16, 2020

I have been working as a tutor with Studypool for almost 2 years now. I am really sad to say that this company has no respect at all for tutors; when a student leaves an unfair rating, they side with the student and do not even read the tutor's explanation or take it into consideration.

Te worst support for tutors

Date of experience: February 14, 2020
Mexico
1 review
0 helpful votes
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Great site
February 14, 2020

Being a Studypool tutor has helped me to challenge myself to be able to give a better service. Thanks to the diversity of students I can realize that there are several ways of working and this has helped me to grow and offer a better service as a tutor. All the studypool team is really kind and helpful!

Date of experience: February 13, 2020
Jared D. StudyPool Rep
over a year old

Great! Thank you for helping our students!

Kenya
2 reviews
0 helpful votes
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Excellent Services
February 27, 2020

I have had a fantastic opportunity to work and earn at Studypool for the past two years. The assortment of orders available has aided me to sharpen my analytical skills. Support is cooperative and always accessible. The tutor's view matters at Studypool. Viva!

Date of experience: February 6, 2020
France
4 reviews
125 helpful votes
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Most of the tutors I've connected with deliver the help on time or before the deadline, sometimes I might get after deadline. (+ refunds policy is good)

Date of experience: February 3, 2020
Jared D. StudyPool Rep
over a year old

I am glad! It's good to leave some time before the actual deadline in case you need edits.

Georgia
4 reviews
3 helpful votes
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I would recommend again
January 27, 2020

I had trouble learning since I moved to a different state. Even though my mom is very supportive, we needed the extra help, so a friend of her told her about this site where we could find great tutors at a reasonable price, and so we did! We met over skype and ever since, they have helped me a lot with classes.

Date of experience: January 26, 2020
Jared D. StudyPool Rep
over a year old

Good to know! Our tutors will always try their best to help you out.

Kenya
1 review
1 helpful vote
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Very uselevery useless writing site, it just close the accounts with the money insidess writing site, it just close the accounts with the money inside

Date of experience: January 25, 2020
Jared D. StudyPool Rep
over a year old

Usually when accounts are banned, it's because they are involved in fraud. I would happily check this for you and post any evidence on here.

Honduras
1 review
25 helpful votes
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More income
January 25, 2020

I'm happy to say that after making more than 1k in about 6 weeks, this has to be one of the most legit sites to make money on the internet. I started distributing more time here on Studypool and less time on Upwork since I don't have to wait for someone to find me, and I build really good relationship with students and they will then invite me to work with them in the future, that has been the key feature to the income TBH.

Date of experience: January 24, 2020
Jared D. StudyPool Rep
over a year old

Wow! I am happy you're earning extra income! Remember the more you bid, the more possibilities you have to earn!

India
2 reviews
0 helpful votes
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If only tutors could get actual video time with studypool users that would be the magic tool to set every other platform apart, I also write for Chegg among others but they don't even offer video but overall Studypool is easier to use

Date of experience: January 13, 2020
Jared D. StudyPool Rep
over a year old

Nice! Our team tries their best to give users the best and easy experience.

California
1 review
9 helpful votes
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We want to use Studypool for our 10 year old daughter. I sent our requests to about 10 different tutors and only got back 3 replies. So there are many tutors on this site that are either inactive or don't have the courtesy to reply back to you. So, my daughter had a lesson with two different tutors and, unfortunately, they were not very good. Would not recommend.

Date of experience: January 8, 2020
Jared D. StudyPool Rep
over a year old

What an unfortunate event, only thing is that we do not "sent requests" to our tutors. All tutors that (actually) send bids on your questions are active. And you can only reach them when you have assigned a tutor. So maybe you have the wrong product with this review.

GB
2 reviews
12 helpful votes
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It definitely helps to post questions on the go, or when I don't have my laptop with me so I can get help ASAP from a tutor, the Auto match feature helps with that effeciency and their team does a pretty good job of selecting the tutor most of the time.

Date of experience: January 2, 2020
Jared D. StudyPool Rep
over a year old

Good to hear! We do try our best to recommend the best tutor to help you with your questions.

Washington
1 review
0 helpful votes
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Love Studypool
December 22, 2019

I've had a great experience getting tutoring help from Studypool! They are way cheaper then the tutors my friends families pay for.

Date of experience: December 20, 2019
Jared D. StudyPool Rep
over a year old

Thank you for your review! Our tutors will bid on your question, and you can choose to edit your budget and deadline.

California
1 review
1 helpful vote
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The teacher lacks the knowledge and always cancels our meetings. He is unprofessional at times as he would ask so many personal questions. Would not recommend taking lessons here.

Date of experience: December 16, 2019
New York
1 review
0 helpful votes
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I love the way the sessions give us students a lot of control with how much we pay, another site I won't name gives pricing for you and you don't have an option to chanhge it. My only feedback for studypool is to enable an option to upload multiple documents. I had a time when I needed to send my tutor multiple docs, I had to transfer them one by one.

Date of experience: December 12, 2019
Honduras
1 review
0 helpful votes
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My english teacher I found them here because no where else I get the attention and personal teaching - favorite tutors on Studypool, I will keep using for more.

Date of experience: December 5, 2019
Jared D. StudyPool Rep
over a year old

I am happy you found a great tutor! You can even invite them to help you out more!

Ukraine
3 reviews
0 helpful votes
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As a student...
November 21, 2019

I had a bad experience with a different website, this is why I changed to this one. As a student who SHOULD work along with their tutor, you must check your paperwork is 100% original. I know you are paying an expert to help you with your homework, but you should check the final result before paying. Avoid the risk of getting suspended from school. It's like checking your receipt after buying a hamburger at McDonald's.
So far, the 3 times I requested help here, my questions were answered fast and the tutor meet the requirements and most important: on time.

Date of experience: November 18, 2019
Poland
2 reviews
0 helpful votes
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Online communication
November 20, 2019

Sometimes I don't know how to talk to a student. Even though I'm well aware they are in a hurry or stressed over something they need us to help, some of them might be a bit rude and you have to be as polite as possible but at the same time, they think you are being passive aggressive. This is con from working without having visual contact with the students.
I started working as a tutor 2 and a half months ago, unfortunately, I have attended 2 of 5 rude students. It hasn't been a fully bad experience, but I hope some students were nicer to us. At least in my case, that motivates me to help them as much as I can.

Date of experience: November 18, 2019
Germany
2 reviews
0 helpful votes
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I'm looking forward for Studypool to allow their students to video chat with their tutors. It sends me to despair exchange text messages with my tutors -write, wait, reply, wait, reply... I believe that's a fastest way to work along or asking extra questions to the tutor about the X topic, especially when I need a project to be done soon.
4 times user, no problems with a refund I requested (I made a mistake in the payment amount) and no problems with any of the tutors I hired.

Date of experience: November 14, 2019

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