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StudioSuits

studiosuits.com
professional, evening & party, bridal men, womenAge 26-45, 46-60
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From the business

Suit yourself right with StudioSuits custom clothing! A traditional tailoring workshop offering a variety of custom tailored suits, jackets & pants, etc! Collect your eye-catching outfits today!


Clothing item from StudioSuitsFashion apparel by StudioSuitsMerchandise from StudioSuits clothing lineStudioSuits fashion product

Business Highlights

General

Year Founded: 2008
Target Gender: men, women
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: $20
Free Shipping: no
Shipped From: India

Returns

Return Policy: no returns
Restocking Fees: no
Refund Policy: no returns for refunds

Sustainability

Recycling Program: no

Product

Style: professional, evening & party, bridal
Body Fit: regular, plus size, petite & short
Available Sizes: Men's (Custom), Women's (Custom)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate StudioSuits?
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StudioSuits Reviews Summary

StudioSuits has a rating of 3.8 stars from 3,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudioSuits most frequently mention customer service, easy process and timely manner. StudioSuits ranks 1st among Suits sites.

service
947
value
215
shipping
209
quality
1,535
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14,106 reviews

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GB
1 review
0 helpful votes
Follow Robert N.
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My clothing from Studio suits
March 23, 2023
Updated review

It's always an excellent service and the items were very well made
Excellent fit as well.
I've had two corduroy jackets made, one brown and the other was black.
Also a three piece grey pinstriped suit that is really nice.
The problem is that I've tried it on and the fit is great but so far to date I haven't been anywhere in it.

Date of experience: March 23, 2023

Let's hope the garment looks as good as the photo It's...
March 11, 2020
Previous review

Let's hope the garment looks as good as the photo
It's my first jacket in this material ( I wrote this before I received the jacket)
I replied back as soon as the jacket was delivered.
Saying that I was very pleased wi th it

Date of experience: March 11, 2020

Let's hope the garment looks as good as the photo It's...
February 10, 2020
Previous review

Let's hope the garment looks as good as the photo
It's my first jacket in this material

Date of experience: February 10, 2020
Maryland
1 review
0 helpful votes
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Nothing was symmetrical with this suit and basically all measurements I had triple checked with three different tailors were off on the product they sent me. See the pictures for yourself. I ordered the Thomas Shelby Gray Tweed Suit and look at what I got.

I ordered a custom suit with specific measurements down to.25 of an inch. All of these specification were fields on the custom ordering part of the website. All fields were filled out precisely and I have screenshots of those measurements along with some being listed in my receipts. The suit I received in the mail had 50% of the measurements completely wrong from.25 of an inch to over three (3) inches from the measurements I provided. This massive difference in measurements has rendered this suit unusable to me without significant tailoring and additional cost. I attempted to resolve the issue with the company, even providing detailed photos with measurements and have only been told various versions of "these are custom hand made garments, we use more hand made techniques, these garments may have some differences" which is NOT listed ANYWHERE on their website which I also took screenshots of. I have all emails saved with the company demonstrating a lack of willingness to rectify the situation, only offering me $25 for tailoring which would barely cover tailoring a single leg of the pants. The product I ordered and the one I received are in no way the same and again, completely unusable and they are refusing to remedy things.

+3
Date of experience: March 22, 2023
Illinois
1 review
1 helpful vote
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I ordered a custom suit for my wedding and customer service reached out to encourage me to purchase a trial suit to make sure that the measurements were correct (as my suit was being made from an expensive material). The trial suit was a non-refundable price of $100, but I was happy to do this to confirm that my suit would fit correctly. I let customer service know that the suit was for my wedding and that my groomsmen would also be purchasing suits through the company, assuming I was happy with the product.

I followed the measurement instructions online as accurately as possible, however the trial suit was generally smaller than expected. This was not a problem, as that was the point of purchasing the trial suit. I sent updated measurements and my suit arrived. This process was ~3 months of intermittent communication with customer service. When I went to get matching jackets for my groomsmen, the suit was no longer available. I reached out and was informed that the material had been discontinued.

Customer service knew this suit was for my wedding and that I would be ordering for groomsmen, however never warned me that supplies were low or prompted me to check supplies for the group prior to the suit being constructed. I have invested $800+ into a suit that I will not be able to use for my wedding. Their refund/return policy is non-negotiable and they accept zero responsibility for the situation. Their only suggestion is to buy a new suit for myself and my groomsmen in a single order. They did not offer any sort of discount or expedited services.

I should note that the suit that I did receive was a nice quality and I would have liked to utilize it for my wedding. Unfortunately, this isn't possible. I understand that there are inherent risks with buying custom suits online. I am giving a one-star review because the instructions for measurements were not helpful, their refund policy is non-compromising for special circumstance, and customer service can often take days to respond. I am very surprised to see that this company has so many positive reviews for customer satisfaction.

Date of experience: March 22, 2023
California
1 review
0 helpful votes
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Great service
March 21, 2023

Very pleased with the communication and timeliness. In a world lacking work ethic and customer service studio suit truly stood out. Good job guys.

Date of experience: March 20, 2023
Nebraska
1 review
0 helpful votes
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Good quality for the price point
March 20, 2023

Ordered this suit for our wedding using my fiance's measurements. We upgraded for a waist coat and full lining. The fabric is beautifully soft, the perfect color, and enough stretch for comfort without sacrificing shape. We will require some tailoring in the thigh area as they came a bit baggy, but that is likely my fault in airing on the larger side when taking measurements. After receiving it and being pleased with the craftsmanship, we placed another order for the best man's suit.

Date of experience: March 20, 2023
Arizona
1 review
0 helpful votes
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Quality Suit, Nice Price
March 20, 2023

Studio Suits had the most options of colors, styles, and materials. It was great getting to customize everything too. I appreciate their guidance and timeliness on the product.

Date of experience: March 20, 2023
New Jersey
1 review
0 helpful votes
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First Suit with Fit Guarantee
March 20, 2023

I received my first suit recently with a fit guarantee. The jacket and the trousers arrived within about 3 weeks from the point it was ordered, which is terrific. Both the jacket and the trousers required significant alterations, but given the fit guarantee, and this was not a problem, so I am expecting my new suit within the next couple of weeks...will keep review as 'provisional' and as an intermediate review and will follow up upon my receipt of the new suit.

Date of experience: March 20, 2023
California
1 review
0 helpful votes
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Very satisfied customer
March 20, 2023

Very good customer service. Quick response to any questions I may have. Great quality of material, fabric. It took know time to receive the suit. Thank you for your up-dates and on the time frame of delivery. Very professional.

Date of experience: March 19, 2023
Texas
1 review
0 helpful votes
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Beyond Satisfied
March 18, 2023

Efficient and easy! Due to last minute scheduling changes revolving around my friend's wedding, I needed my suit shipped to me earlier than anticipated. The customer service was incredible and they were able to accommodate that. I'm pleased with my experience.

Date of experience: March 17, 2023
Texas
2 reviews
0 helpful votes
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Smooth & sharp
March 18, 2023

All went well. The site was user friendly, and easy to use

Date of experience: March 17, 2023
North Carolina
2 reviews
0 helpful votes
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Nice products. Easy to order. Quality made. Better than I expected.

Date of experience: March 17, 2023
New Jersey
1 review
0 helpful votes
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Jacket
March 16, 2023

Very pleasant. Suit arrived quickly and packaged professionally

Date of experience: March 16, 2023
Spain
1 review
0 helpful votes
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Good jacket.
March 16, 2023

Everything was simple and easy; I received the jacket in time and in good conditions.

Date of experience: March 16, 2023
Vermont
1 review
0 helpful votes
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Customer service contacted me saying that the designers said the measurements of my body were less than "ideal." When I told them that the tone of the email was impolite and requested to cancel my order they initially promised a refund only to go back on their word days later because the suit was already in production. They then emailed me again to say that the size was "wrong." How can the suit be in production if they don't have the size? Customer service lied to me and insulted me multiple times.

Date of experience: March 15, 2023
Illinois
1 review
0 helpful votes
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Great Tweed suits
March 15, 2023

Great for weddings, Everyone loved my wedding suit.

Date of experience: March 15, 2023
California
1 review
0 helpful votes
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Great quality, but too small
March 13, 2023

Jacket looks and fits perfectly. But pants were too small. I have too many suits that are all the same size and fit great, but these pants are much smaller for supposedly being the same size as my others. The waist is one size too small and the crotch depth is much shorter than any pair of suit pants have, so short they are unwearable.

Date of experience: March 13, 2023
Michigan
1 review
0 helpful votes
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Amazing
March 12, 2023

Amazing product I was really pleased by the quality

Date of experience: March 12, 2023
New Hampshire
1 review
0 helpful votes
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Good experience
March 11, 2023

Good communication. Good quality products. Fast turnaround and shipping.

Date of experience: March 11, 2023
Pennsylvania
1 review
0 helpful votes
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Poor quality and fit
April 8, 2023

I was disappointed to learn that there is a no return. No refund policy. The quality, fit, and material weight are not correct. Any other company would allow return with full refund. This was not a custom order.

Date of experience: March 9, 2023
California
1 review
0 helpful votes
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Great Fit
March 9, 2023

The site is easy to navigate and very easy to get the exact fit and style you are looking for.

Date of experience: March 8, 2023