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StudioSuits

studiosuits.com
professional, evening & party, bridal men, womenAge 26-45, 46-60
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From the business

Suit yourself right with StudioSuits custom clothing! A traditional tailoring workshop offering a variety of custom tailored suits, jackets & pants, etc! Collect your eye-catching outfits today!


Clothing item from StudioSuitsFashion apparel by StudioSuitsMerchandise from StudioSuits clothing lineStudioSuits fashion product

Business Highlights

General

Year Founded: 2008
Target Gender: men, women
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: $20
Free Shipping: no
Shipped From: India

Returns

Return Policy: no returns
Restocking Fees: no
Refund Policy: no returns for refunds

Sustainability

Recycling Program: no

Product

Style: professional, evening & party, bridal
Body Fit: regular, plus size, petite & short
Available Sizes: Men's (Custom), Women's (Custom)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate StudioSuits?
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StudioSuits Reviews Summary

StudioSuits has a rating of 3.8 stars from 3,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudioSuits most frequently mention customer service, easy process and timely manner. StudioSuits ranks 1st among Suits sites.

service
947
value
215
shipping
209
quality
1,535
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14,106 reviews

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Texas
1 review
0 helpful votes
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Excellent
September 9, 2021
Updated review

Fantastic Selections, and the detail measurements were a big help.

Date of experience: September 9, 2021

Fantastic Selections, and the detail measurements were...
July 31, 2021
Previous review

Fantastic Selections, and the detail measurements were a big help.

Date of experience: July 31, 2021
Texas
1 review
0 helpful votes
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Some mistakes made
October 8, 2021

Jacket required additional alterations, pants were too long

Date of experience: September 8, 2021
Texas
1 review
0 helpful votes
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Great Suit! Low Cost! Worth it!
September 8, 2021

I was a little reluctant at first based on prices and the UI of the website. Felt a little, sketchy to me - but the suit arrived. Fit well and was what I expected. I ordered a second and all my groomsman ordered from here.

Date of experience: September 8, 2021
Germany
1 review
0 helpful votes
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Excellent Experience
September 8, 2021

Great service, great quality, great experience. Will buy again

Date of experience: September 8, 2021
Nebraska
2 reviews
0 helpful votes
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Gurkha Style pants
September 7, 2021
Updated review

Looking forward to the pants! Always like the gurkha style, but hard to find.

Date of experience: September 7, 2021

Looking forward to the pants!
July 29, 2021
Previous review

Looking forward to the pants! Always like the gurkha style, but hard to find.

Date of experience: July 29, 2021
California
1 review
0 helpful votes
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Bought suit for wedding
September 7, 2021

Website was easy to use. I was nervous having never done a made-to-order online suit order before but it was the only place I could find tweed suits for my wedding. It fits perfectly, with room to spare (I picked classic fit, not slim fit) and is extremely comfortable. The whole process took maybe 3 weeks from order placement to when I got the suit.

Date of experience: September 7, 2021
New York
1 review
0 helpful votes
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Measurement Confusion
September 7, 2021

My jacket arrived a little to tight. If a tailor had measured me it would have been better. Customers should be reminded to measure the way they want their suits to fit, not their exact body measurements. There are no tailoring remedies when purchasing online.

Date of experience: September 7, 2021
Illinois
1 review
0 helpful votes
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Wedding Suit
September 7, 2021

I ordered my wedding suit from here. The ordering process was very simple and user friendly, and my suit arrived on time!

Date of experience: September 7, 2021
Oklahoma
1 review
0 helpful votes
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Thanks!
September 7, 2021

Fast service with great communication! Will buy from again!

Date of experience: September 7, 2021
Michigan
1 review
0 helpful votes
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Review
September 6, 2021
Updated review

Suit did not fit well. Way to small. Specifications were given exactly.

Date of experience: September 6, 2021

Smooth and easy process
July 28, 2021
Previous review

Smooth and easy process. Great suits at great prices. Looking forward to getting the suit and I hope it fits the way I want.

Date of experience: July 28, 2021
Texas
1 review
0 helpful votes
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Satisfied Customer
September 6, 2021

Good experience website was user friendly and delivery was timely

Date of experience: September 5, 2021
District of Columbia
1 review
0 helpful votes
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Great service
September 5, 2021

It was very easy to fill everything out online and customize certain aspects of the suit as needed.

Date of experience: September 5, 2021
Australia
1 review
0 helpful votes
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Product fitted well
October 5, 2021
Updated review

I could not talk to a person and there was no reassurance. Reassurance that we will get a good product and communication is big

Date of experience: September 5, 2021

I could not talk to a person and there was no reassurance
August 26, 2021
Previous review

I could not talk to a person and there was no reassurance. Reassurance that we will get a good product and communication is big

Date of experience: July 27, 2021
Illinois
1 review
0 helpful votes
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The measuring guide was helpful and effective, and the amount of customization available was terrific. The ordering process was not only easy, it was fun and personal.

Date of experience: September 4, 2021
New York
1 review
0 helpful votes
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Suits are too small
October 4, 2021

Everyone in the wedding parties suits are too small

Date of experience: September 3, 2021
Canada
1 review
0 helpful votes
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Nice jacket, rubbish customer service
September 3, 2021

This review is mostly about the shipping, which was an absolute nightmare.

The website is ok and quite easy to navigate. If you have your measurements right, the suit will fit very well.
The clothes are made in, and shipped from, India. For my jacket, the value declared for customs was $45, which I am guessing is the cost of material. Seeing as the jacket cost me $230, I am saying that's a pretty nice profit margin. However, the jacket is nice enough and it is what it is.

The main issue here is that the company uses DHL to ship. You may not know but DHL add their own sneaky charges to customs fees. Canada customs charged $10 but the fees from DHL were over $30. I only know because my wife had to pay these charges on a package from DHL, where there were zero customs fees. It is a clear scam on the part of DHL.

I refused to pay this, as I am the recipient and had no contract with DHL. After around 6 days and dozens of emails, I eventually found out that I can self-clear the package. DHL were absolute scumbags about the whole process – but that is for another review. As far as Studio Suits are concerned, they really dropped the ball on this one.

Their customer service was a nightmare. You write to them and get an auto-generated email back. Then, a day or so later, someone will write with a scripted response that makes no sense and does not address the issue. You write back to that person and get an auto-generated response. A day or so later, someone else writes back with the same scripted nonsense. The cycle continues.

I eventually got someone who answered properly and said they would look into it. Three days passed. I wrote again. Guess what, I got an auto-generated email and a day or so later …

They clearly do not talk to each other or make any notes on your account.

This is why I give them only 2 stars. I am sure that if everything goes well, you would be super happy. However, the mark of a good business is how they react when things do not go according to plan.

And in this, Studio Suits failed.

Date of experience: September 3, 2021
Mexico
1 review
0 helpful votes
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Great wedding suit
September 3, 2021

This was the first time I ordered from StudioSuits.com. I hesitated for a long time before buying. I'm glad I did! The suit came out great (a bit long at the bottom of the trousers, but the blazer was perfect).

The overall quality is great and I will update my size chart so the next one is perfect.

Date of experience: September 3, 2021
Georgia
1 review
0 helpful votes
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Speechless
September 3, 2021

Awesome and easy. I have NEVER dealt with a company that seemed to care so much about my personal satisfaction of my purchase. My delivery was received in plenty of time of when I requested. I'm speechless. The fit is perfect, the suit is beautiful, and I could not be any more satisfied! Thank you all so very much. I will 100% be doing business with you in the future. Thank you for being one of the few who truly care, and your work shows it! God Bless You All!

Date of experience: September 3, 2021
North Carolina
1 review
1 helpful vote
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Absolutely do not using this company
October 3, 2021

Horrendous. 0/2 on my first order and somehow again on my makeup order. I cannot state enough - do not buy from this company. My first order did not fit despite being input correctly. My second order did not fit despite being ordered correctly. My groom chose this company and that is the only reason I used it. If you think you're saving money, believe me, you won't after having to buy a second suit because the first doesn't fit. Now I'm out hundreds of dollars with two suits I will never wear again, one of which barely fits so I can at least match the groom and other groomsmen.

Date of experience: September 3, 2021
Michigan
1 review
0 helpful votes
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Awesome.! Keep it up
September 3, 2021
Updated review

It was a nice experience in the measurement process, placing the order and receiving it.

Date of experience: September 3, 2021

Nice user interface
July 21, 2021
Previous review

Nice user interface

Date of experience: July 21, 2021