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"FanProtectTM means every order is 100% guaranteed" Nonsense. They are giving coupons that cannot be used back. They have customer service that is not fluent in English and tells different tales. My loss is 600 dollars in a time of plague. The other vendors have returned the money. They carefully say that California/Mass customers can have money back. This is an Ebay firm... cash flow positive... So consider sending Ebay a message also. Christopher was the manager who spoke with me and he suggested that I find someone in another state and give them my password to use the coupons. I think that is illegal in India also.
Send this firm a message... use any of the other ticket sources.