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Schnitz Racing Reviews Summary
Schnitz Racing has established a positive reputation among customers, noted for its high-quality products, reliable service, and user-friendly website. Many customers express satisfaction with timely deliveries and effective communication, particularly regarding technical support and product inquiries. However, some reviews highlight concerns about service delays, particularly with inventory updates and product exchanges, indicating a need for improved responsiveness in these areas. Overall, while the company excels in product quality and customer engagement, addressing logistical challenges and enhancing customer service interactions could further strengthen its reputation.
This summary is generated by AI, based on text from customer reviews
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The item I ordered arrived as described and in a timely manner. Pretty much what anyone would want in a buying experience and Schnitz Racing came through.
Ordering from overseas increases delivery time, but Schmitz gets their products out quickly. Customer service is always there to assist and packaging is on the spot.
It solved the clutch noise problem completely. It sound just like a new bike again. I am so pleased!
Time from order to received very quick and well packed. Thats all I have to say about that thankyou very much Rob
***** five star excellent
Best price, speed in shipping and best of all customer service. And above all, a good inventory for Hayabusa
Top service, quick delivery. From USA to NZ in 8 days around xmas, that's efficient. Great product as well.
Hello. I had you flash the ECU in my 2007 Campagna T-Rex with Kawasaki ZX14 engine specific to new Brock's Alien Head exhaust. So far driving my machine, I feel the extra power and responsiveness seat of pants. Love it. Thank you. Job well done.
Fácil de instalar y de muy buen rendimiento! Sin duda volveré a comprar el producto para uso en el drag!
Goods were as described but delivery took a long time. I'm happy with the goods, top quality, but I was waiting almost 2 months for delivery and in that time the communications regarding my delivery weren't great.
Fast reliable service for international order. Simple online ordering... Can order with confidence. Products of high quality.
The guys were very helpful and got me what I needed. Shipping was very fast. They notified me that the part I ordered was not in stock but got on it an made it happen
I have ordered several items from Schnitz Racing, great customer service and easy online sales processing.
Fast delivery, correct parts, right price. The website layout made finding the parts easy and fast, without all the universal junk that im not interested in for my bike
This is a great product and would recommend to anyone the only bad thing is one of my friends wanted to get some for his Honda cbr 1000RR and they don't have them
I've been buying from Schnitz Racing since before the internet. Never had a problem. Reputable and reliable.
I was needing my sprocket cover ASAP ordered it said 2-5 days 6 days later I email them and they say they had to order them maybe they should update the inventory on the website it would have been faster to go to the manufacturer. But they did deliver on time after we made communication about the issue.
Great parts at reasonable prices. Outstanding customer service immediate email response to questions. Fast shipping. Love schnitz racing
Sent my ecu for the reflash took 4 days and got my ecu back super fast turn around and cant wait to try the bike come next spring thanks again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members