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Stockxshoes

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Stockxshoes

3.0
stockxshoes.com

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Stockxshoes Reviews Summary

The company demonstrates a commendable reputation for product quality, with customers frequently praising the authenticity and comfort of their items, particularly in active settings. However, significant concerns arise regarding customer service, particularly related to order delays and inadequate communication. Some customers report prolonged waiting times for their purchases and express frustration over unhelpful responses, often in a language barrier. This dichotomy suggests that while the products themselves may meet customer expectations, the company's service approach requires improvement to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

Virginia
1 review
0 helpful votes
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Bad delivery
January 10, 2023

I ordered shoes over a month and half ago and still no shoes. I have emailed several times and the responses are brief stating to wait and written in Chinese. I now have to file a claim through credit card to get money back. Do not order from this company

Date of experience: January 9, 2023
Bangladesh
28 reviews
0 helpful votes
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Wonderful shoes!
May 12, 2021

Item came on time in excellent condition. Everything appears authentic. They look fantastic, and fit good. Have not taken them into the courtroom nonetheless but had a fantastic gym exercise and they have been as comfortable as possible for new kicks and have a couple of compliments overly on how they seem!

Date of experience: May 11, 2021