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They promise a lifetime warranty but then do not respond to emails regarding issues with a product. They don't provide a phone number, so they are essentially unreachable. The guarantee is worthless if there is no reliable way to contact the company! I've registered my information on their website and still, nothing! Save yourself the frustration and take your business elsewhere!
I saw Sterling Forever on GMA August 20 2025. I went online considering they came from a good source (GMA). Today is September 2 2025, I have called Sterling forever 2x, I still have not received my merchandise. No email. Nothing. The representative that answered the company phone not friendly at all nor apologized. I will not buy nor recommend this company to anyone!
I seen this company on GMA around mothers day of 2023. I found a gold necklace and charms for my mother in law. The items turned her neck green and the items were no longer gold. I have sent them 3 emails with no response. Definitely will not spend any more time or money on Sterling Forever again. Cheap made jewelry. I have to leave with one star but it's not worth the one star.
Their jewelry is no better than any cheap silver pieces. I returned a piece as asked to do and received no response or my piece back. Are they legit. Hope Macy's ditches them.
Bought a love knot necklace from this company and it's so small it could be confused with a clasp. NEVER buy from this place! Sterling silver necklace "on sale" for $92! You'd think it'd be a little more sizable. The "knot" is as big as a pencil eraser! No lie! Only reason the shipping has a high rating is because it was free only "after" $75 of products. So that high rating could be adjusted DOWN due to pricing
My last earrings broke and I've been looking for new ones to replace as my daily. I found out that they have lifetime warranty which is a big reason why I bought it. Checkout my video review to see a try on and learn more about what I think about the piece I got :)