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I bought several things - 3 were nice, 1 was ok but cheap looking and 1 was awful and I wanted to send it back.
The convertible element is nice, but really, you can buy a few extra fittings at a hobby shop and make your own costume jewelry convertible.
And the prices - wow, really overpriced.
I hated one item and tried to send it back. No easy way to do it - you have to contact your "stylist" and if they're not available, hunt at the website for the return process, then get an email with a return label - it took so long that I ended up keeping it.
By the way a lot of genuine Stella And Dot is available on eBay for a discount.
Think twice - you can just buy necklace extenders or extra fittings and make your own convertible jewelry!
I bought the "on the mark" silver necklace for my 17 year old granddaughter. When I saw it on line, it looked beautiful and substantial in size. The description never reveals the size of the arrow. When I received it, I couldn't believe how small it was. It's 3/4 inch long and less than 1/8 inch wide. It is substantially overpriced! Will not be doing business with Stella and Dot ever again!
LOVE Stella and Dot! They have the most beautiful and unique jewelry! The prices are a little steep, but the quality and wear of the jewelry is most definitely worth it!