Stella & Dot

I wish I had searched for reviews before wasting my money. My d-i-l had a party and I bought a necklace that cost way over $100 (For costume jewelry! The only reason I let myself get sucked in was being nice to d-i-l), she bought me a necklace that was about $100 and a bracelet that was about $50. This is a ridiculous price for costume jewelry and when you see how it holds up you know you have been ripped off. The gold paint on the necklaces started wearing off right away. The silver paint on the inside of the bracelet wore off after a few wearings and some of the bangle beads fell off. I felt badly for my d-i-l and didn't say anything until 2 years later she brought up the jewelry and since it had been laying useless in my jewelry box I told her how shoddy it was and that I couldn't wear it after a few times. Then I learned or was reminded they only have a 1 year warranty (show how proud this company is of their product). She agreed to bring up the poor quality of these pieces to her representative but as I understand it, the rep doesn't care, the year warranty is up. What a waste.

I went to a "party" at my daughter-in-law's home. I bought two items the yellow gold like bracelet is elastic. I have no problem with that and received many compliments. I went to put it on and the elastic is stretched out... very poor. I wore it, put it in a jewelry box, went to wear again and I can't. How can it stretch out in the box...? I told my d in L and she said my did that too. I have tried and tried to call, (real joke). I will never ever go to another party and will tell all about this. It is not way to run a business. All I ask is stand behind your items. Don't waste your money

This company's product is shoddy and overpriced. I have returned several pieces and had them break again. Product is not worth the price. After waiting on hold for at least 1/2 each time, listening to the same thing "we know your time is valuable" their probably saying - hee hee yeah try another way to get a hold of us. Good luck! Customer service - yeah I can't help you with that someone else will call you back. Quality assurance? More like cover thy $#*!. Check your policy.

The jewellery is fine. It is overpriced because the stylists (really, head office) get a big commission on it. It definitely isn't worth full price, but if you get it on sale, OK. That isn't really my issue though. The delight centre is useless (absolutely useless). It seems like they read from the FAQs online and have no real knowledge. It isn't frontline's fault... I guess?... - why do they have no training/correct information/authority to do anything? The escalation process is even worse. I have never been more frustrated with a company that I can remember.

Oh, and if you sign-up as a stylists or if you're a hostess with product credit - that "free" credit you still have to pay tax on (rather than them absorbing this cost like most fair companies). 100% scam.

I purchased some drop earrings from this place in a trunk show a friend invited me to and paid around 49 dollars for them and was told that they were 100% guaranteed to never tarnish so i gladly paid... sadly... a year later they tarnished and contacted stella and dot and someone named Marci DeArriba a Stylist responded to me saying they no longer make these earrings so they couldnt wouldnt help me get my earrings back as they were? What kind of slide is that? She also suggested i clean them but didn't know with what... literally a total airhead unsure how she was able to write me an email. NEVER BUYING THIS CRAP AGAIN obviously

This is my first time buying from Stella & Dot and it will definitely be my last! I can believe the cheap cheap cheap quality of these pieces! The bracelet I got was one of those wishing ones, and even the gold color is so cheap looking. I got the double pack of earrings, which look like they are from Walmart for seriously $1! I got a clutch which was $59, and it isn't bad, however for that price, I would have liked much better to have spent my money on a Lilly pulitzer clutch Instead! Oh and by the way, the chain strap is NOT included! I also got the knot necklace, which again is so cheaply made! What a total disappointment! It is a total scam, and someone running the Stella & Dot company is just laughing in all of ya'lls faces that are wasting your time selling this garbage! You can seriously buy similar clutches, jewelry, and clothes at wholesale prices and start your OWN business! Don't give in to this pyramid sceme! The products are worthless and you are going to exhaust your friends real quick by selling them this garbage at outrageous prices!

I purchased a leather handbag for about $180. I have used it for one year and three months. The strappy handles fell apart and the leather is split, therefore, it is not fixable. When I contacted the company I was told that they could not find my order and even if they could they would not be willing to help me in any way since the bag is over one year old. And seriously... they could not find my order history! What legitimate company has this issue? I feel that this is an EXTREMELY inferior and defective product. The customer service is horrible. I would caution anyone considering purchasing a Stella and Dot product, not to. I couldn't be more disappointed in this company. Also, anyone considering joining their team, should run the other way. I'm sure that it's a great way to loose friends when they can't back their products that your friends purchase.

For over $60 I expected my Stella & Dot bracelet to last more than a couple of years. The Renegade is a cute style, and from that perspective I was happy. But too bad the quality is so poor. I have very tiny wrists, but the elastic stretched out just from taking it on and off and then broke. Contacted S&D and they basically told me "too bad, so sad".

Well, that's a heck of a warranty and commitment to "delight"! This is really a company that operates with integrity and stands behind their product - yeah, clearly not. Needless to say, new Stella & Dot jewelry is not in my future. Plenty of other options that actually are cute AND can be worn.

I was given a Locket for Christmas by my mother in law after i show her the picture, the locket came defective, it did not close, so I call Costumer Service to have it replace, they send me a new one, the new one came broke as well, with the same issue, at this point i did not want to have it anymore, they said that they would give me the credit to get something else when I think my mother in law should of got her money back, but of course they can do that, so i left it at that, i try to contact them to get something I like again from the webside and when i contact it costumer service they said i do not have any credit, so now I don't have anything, and lost around $100 my mother in law spend on me!
Horrible company, horrible costumer service, horrible quality control (because you think they would of check the second one they send me).