StageLightingStore.com

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StageLightingStore.com

4.8

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StageLightingStore.com Reviews Summary

StageLightingStore.com has a rating of 4.8 stars from 848 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StageLightingStore.com most frequently mention customer service, timely manner and top notch. StageLightingStore.com ranks 6th among Lighting sites.

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Shirley S.
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Quick and easy to place an order!
August 11, 2019

Quick and easy to place an order!

Date of experience: August 11, 2019
Toby C.
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Tl;dr the shop is great on all the important things that matter, but there are some annoying nits with the cart software and high shipping prices.
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I got an email offer of a discount that expired in 72 hours, applied it, but didn't check out within 72 hours. When I came back to the cart, I still had the discount. I added one item, and the discount went away. I understand 72 hr limitation, but it's frustrating that one mistaken click can take the discount away. Site should enforce whatever policy you want fairly.

I tried to add $10 rush shipping to the order while on the Shopping Cart page and got a Javascript error box that popped up for 0.25sec then disappeared. I couldn't read it.

There is no clarity on when I can expect to receive the order, which I would use to know what shipping I have to pay for to get the arrival date I need. I think they'll provide clarity if you call them, but it's manual.

The shipping prices are higher than I would expect. The surprise at checkout always gives me some resentment.

Aside from these nits, the selection is excellent, the in-stock claims have always been truthful for me, the items arrive quickly, and they're responsive if you have problems or pre-sales questions.

Date of experience: August 11, 2019
Robert P.
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Customer service was outstanding
August 11, 2019

Customer service was outstanding. I ordered a very inexpensive part for a littlite but, made a mistake in my order. These folks truly went the extra mile to assist and correct my order. I will definitely recommend them to anyone in need of their products. Thanks again Stage Lighting Store!
Robert P.
San Francisco

Date of experience: August 11, 2019
Dave F.
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Easy and efficient
August 10, 2019

Easy and efficient. It turns out we do not need this component. I would like to return it. May I?

Date of experience: August 10, 2019
Rick B.
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I shopped I ordered it was delivered
August 6, 2019

I shopped I ordered it was delivered.

Date of experience: August 5, 2019
Aureen A.
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User friendly
August 4, 2019

User friendly

Date of experience: August 4, 2019
Judi L.
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It was quick and easy to find what I needed
August 4, 2019

It was quick and easy to find what I needed.

Date of experience: August 4, 2019
WSP S.
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Fast and easy
August 4, 2019

Fast and easy. Thank You

Date of experience: August 4, 2019
ronald l.
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Very good
August 1, 2019

Very good

Date of experience: July 31, 2019
cris c.
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Fast shipping
July 31, 2019

Fast shipping

Date of experience: July 31, 2019
Teresa B.
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Thanks for the online ordering, it was easy to do.

Date of experience: July 29, 2019
Michael P.
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Easy and efficient
July 29, 2019

Easy and efficient.

Date of experience: July 29, 2019
Robert S.
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Good product
July 25, 2019

Good product

Date of experience: July 25, 2019
pat P.
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Confusing
July 24, 2019

Confusing

Date of experience: July 23, 2019
Todd C.
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Excellent...
July 23, 2019

Excellent...As always...

Date of experience: July 23, 2019
Brian T.
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Very happy with my experience, the product was packed and shipped quickly, and arrived on time.

Great service overall.

Date of experience: July 22, 2019
ARTHUR L.
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Good price, timely service!
July 22, 2019

Good price, timely service!

Date of experience: July 22, 2019
Chris U.
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Great shopping experience
July 21, 2019

Great shopping experience

Date of experience: July 21, 2019
Tara S.
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The website was easy to use
July 19, 2019

The website was easy to use. The lamp arrived in time for us to use it during our stage production.

Date of experience: July 18, 2019
Mark H.
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First time shopper
July 16, 2019

First time shopper. Great experience. Will be back.

Date of experience: July 16, 2019