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Stacksocial

2.6

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Stacksocial Reviews Summary

Stacksocial has a rating of 2.6 stars from 764 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stacksocial most frequently mention credit card, phone number and lifetime subscription. Stacksocial ranks 8th among Gadgets sites.

service
86
value
81
shipping
53
returns
63
quality
75
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14,230 reviews

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Indiana
1 review
0 helpful votes
Follow John K.
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Every now and then, there's a huge discount on a course you really want. Happened to me, and I bought it. But I couldn't get into the course! Tech support stuck with me until I stopped doing whatever stupid thing I was doing, and voila' I have my course.
[Note that it's too early to rate the course -- I'm rating their customer service.]
Thanks!

Date of experience: March 13, 2017
Canada
1 review
0 helpful votes
Follow Ian L.
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I stubbled upon stacksocial by accident, i was looking to buy software and some how I was re-directed to the stacksocial website. As it turns out the software I was going to purchase anyways was 80% cheaper through stacksocial. Lucky me, thanks.

Date of experience: March 8, 2017
California
1 review
0 helpful votes
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I had problems due to a lost package by the US postal service and Technabob's customer service was efficient and courteous. They gave me a credit which I used to replace the lost item which was a gift. Very pleased with their customer support! Thanks Barb!

Date of experience: March 8, 2017
California
2 reviews
2 helpful votes
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Well, i looked at one screen so far but I'm registered now so I'll be back. Maybe i can get my sites together and get some positive feedback. Thanks guys

Date of experience: March 8, 2017
Florida
1 review
0 helpful votes
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What GREAT support
March 8, 2017

Companies live or die by their customer support. Even asking the simplest of questions can often plunge someone into a Kafkha-eque nightmare. These folks though? Not the case.

My questions were answered quickly, clearly, and pleasantly. Everything you could hope for when dealing with a company. A specific shout out to me "support hero", Desmond Miles.

Date of experience: March 7, 2017
Pennsylvania
1 review
0 helpful votes
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When the product came with very little information the support desk gave me repeated guidance until I got the thing understood. I am impressed with the gentleman's pleasant and supportive approach and repeated attention.

Date of experience: March 7, 2017
California
3 reviews
0 helpful votes
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One-of-a-kind!
March 7, 2017

I love online shopping here. They work hard to ensure your online shopping experience is the best possible one. They made me feel like I had nothing to worry about when buying from smaller online vendors by offering top notch customer service. Their customer support heroes are just that... They respond to your concerns immediately, and work to resolve any issues or answer any questions you may have. Where stacksocial is... rest assured you will have nothing to worry about.

Date of experience: March 7, 2017
Canada
1 review
0 helpful votes
Follow Denise B.
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I bought a set of magnetic wireless Bluetooth Ear Buds from StackSocial which arrived in working order, but unfortunately not for long. I charged them upon arrival, then got to try them long enough to change out the size of the ear cushions to make them fit my ears comfortably. I did get to listen to one song before I put them away. Next time I took them out to use, they were non functional. I reached out to the customer support department and promptly got a reply. I am happy to say, I have a new set of ear buds on the way. Looking forward to getting them and really getting to try out these ear buds.

Date of experience: March 7, 2017
Canada
1 review
0 helpful votes
Follow Mr A.
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I purchased an online course from StackSkills, at an unbelievably low price compared to an in person, paid professional teacher. Customer service is very fast, and very helpful. Would definitely recommend.

Date of experience: March 6, 2017
California
1 review
0 helpful votes
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Zach is rad
March 7, 2017

Thank you, Zach Laurence, for being communicative and so helpful. Unfortunately, the company "Plugies," has a lame company culture, and don't value their customers. Zach is a star, though. Truly a "support hero."

Date of experience: March 6, 2017
Pennsylvania
1 review
0 helpful votes
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10' phone cables
March 4, 2017

The fact that you responded is a plus to begin with. But the problem must be common because you replaced them or some of them with no question. Awesome thanks.

Date of experience: March 4, 2017
Texas
1 review
6 helpful votes
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I ordered a bedding set from here and it came in the wrong color scheme. I sent an email to the support team using their online form two weeks ago and the issue has not been resolved. This is unacceptable.

Date of experience: March 3, 2017
California
1 review
5 helpful votes
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IDrop
March 2, 2017

IDrop is one of the worst online product sales I've dealth with. For over 2 months I have had issues with inferior/broken products, and now I'm having the hardest time trying to get my money back! Beware.

Date of experience: March 2, 2017
Florida
1 review
0 helpful votes
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I purchased an item and it did not work quite as well as they said and I called and talked to Derek I told him the problem and within four days this outfit got me a brand-new one and it works for you give them a five star anytime

Date of experience: March 1, 2017
Israel
1 review
5 helpful votes
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Disappointing
March 1, 2017

Had to go through several emails, back and forth between the vendor and the producer to get what I asked and ONLY AFTER OPENED A CLAIM AT PAYPAL, my request was accepted.
Very disappointing about the way you treat your customers.

Date of experience: March 1, 2017
California
1 review
0 helpful votes
Follow Amanda K.
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The earbuds I ordered fell apart. Barb helped to replace them. The replacements took a while to arrive (not their fault), but when they did, there was some weird stuff on the inside of the package. I emailed her again and my money was refunded. The earbuds themselves would have been cool if they were more robust, but Barb was polite any time I sent a message and I appreciate that.

Date of experience: March 1, 2017
Stack S. — Stacksocial Rep
over a year old

Thanks for taking the time to post this review. We appreciate it! Please feel free to reach out if you need anything else. Have a great day!

Team Stack

New York
1 review
6 helpful votes
Follow Danny K.
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What suckage this company is. Bought a product, it was never delivered and they disclaimed any responsibility for it. Don't. Walk. Run. From. These. People.

Date of experience: March 1, 2017
South Carolina
1 review
0 helpful votes
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A mistake was made by the source company and this company the overseer went right to the company and had it straightened out. Very pleased with end result. Thanks very much.

Date of experience: March 1, 2017
Stack S. — Stacksocial Rep
over a year old

Thanks for taking the time to post this review. We appreciate it! Please feel free to reach out if you need anything else. Have a great day!

Team Stack

Australia
1 review
5 helpful votes
Follow Me C.
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Why don't you actually send your products?
Why is your support less than effective?
Why is your website unfathomable?
When is my product going to arrive?
That should do for a start.

Date of experience: February 28, 2017
Florida
3 reviews
4 helpful votes
Follow Felix N.
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This is a scam site. They offer a coupon when signing up, but they don't deduct it. You are not able to cancel the order and delivery time is one month!

Date of experience: February 28, 2017

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