Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Stacksocial

Stacksocial

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Stacksocial?
grey stargrey stargrey stargrey stargrey star

Stacksocial Reviews Summary

Stacksocial has a rating of 2.6 stars from 764 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stacksocial most frequently mention credit card, phone number and lifetime subscription. Stacksocial ranks 8th among Gadgets sites.

service
86
value
81
shipping
53
returns
63
quality
75
This company does not typically respond to reviews

Instant Feedback

14,230 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Steve C.
Unfollow Steve C.
Share Review
Report Review

Fast responsive and effective! These guys know what theyre talking about.
Had a technical query with a writing program, and they fixed it in no time with just two eMails.

Date of experience: June 3, 2018
California
1 review
0 helpful votes
Follow Mustaffa A.
Unfollow Mustaffa A.
Share Review
Report Review

I had some difficulties accessing my quantity of devices for the VPN package bought and Stacksocial Support team solving the issues within straight 3 days. Took a bit longer since we're living in different time zones. Appreciate your Support team diligent and helpful. I love Stacksocial.

Date of experience: June 3, 2018
Canada
2 reviews
1 helpful vote
Follow Bryan B.
Unfollow Bryan B.
Share Review
Report Review

Stacksocial is one of the best sites. It is definitely one of my favorite sites. This is definitely the place to shop.

Date of experience: May 31, 2018
GB
1 review
0 helpful votes
Follow R D.
Unfollow R D.
Share Review
Report Review

Great service
June 1, 2018

I bought a game and had some trouble redeeming the steam key. They provided the solution within the same day with great communication (they first had to verify with their supplier before being able to help me and kept me in the loop through that process).

Date of experience: May 31, 2018
Canada
1 review
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Share Review
Report Review

Helpful
May 31, 2018

Theyvwere quick to help me but in the end I paid duty on my shipment from US to Canada because they didnt label my shipment properly.

Date of experience: May 31, 2018
India
1 review
0 helpful votes
Follow Satish K.
Unfollow Satish K.
Share Review
Report Review

I bought couple of softwares from StackSocial, however, one of vendor software was not at all useful in my usage scenario. After lodging the complaint... StackSocial and the respective worked together to get sorted out and provided me in time refund as a credit.

My overall issue got resolved in just 2 days... Thank you StackSocial for your support.

Date of experience: May 30, 2018
North Carolina
1 review
1 helpful vote
Follow Jim L.
Unfollow Jim L.
Share Review
Report Review

FAST RESPONSE-
May 31, 2018

Fast response, faster than most email inquiries, & solved my problem. And more characters, why, I like your customer service, I told you. So and am happy to do so, so happy that Im spending more time to satisfy a questionable requirement, CHANGE IT OR DONt ASK ME AGAIN, STILL! THANKS. JIM

Date of experience: May 30, 2018
California
1 review
0 helpful votes
Follow Joe S.
Unfollow Joe S.
Share Review
Report Review

I encountered a problem redeeming an offer so I contacted support. To my surprise, I received a response very quickly with a suggested resolution. It worked perfectly! This kind of customer service deserves recognition. Thanks again for the providing top-notch service to me.

Date of experience: May 30, 2018
Maryland
1 review
10 helpful votes
Follow Emmanuel U.
Unfollow Emmanuel U.
Share Review
Report Review

One word, AVOID
May 30, 2018

Terrible after sales support, rude and arrogant customer service. You are better off spending that money elsewhere or saving it if you can find it free online.

Date of experience: May 30, 2018
Illinois
1 review
0 helpful votes
Follow Mary K.
Unfollow Mary K.
Share Review
Report Review

When I didn't receive the expected package, they were very helpful and got me a replacement. This was my first order. I would trust them with future orders.

Date of experience: May 30, 2018
Germany
1 review
7 helpful votes
Follow Hajime N.
Unfollow Hajime N.
Share Review
Report Review

StackSocial steals money. Took my money, but won't transfer it back. Don't offer me any service for it or any credits. Besides, they're threatening me!
R

Date of experience: May 27, 2018
Florida
1 review
0 helpful votes
Follow Rifka M.
Unfollow Rifka M.
Share Review
Report Review

You're so lucky that she works for you. I hope that your other technicians are almost as good. I'm completely computer illiterate - if she could help me, she could help anyone!

Date of experience: May 27, 2018
New Hampshire
1 review
10 helpful votes
Follow Richard W.
Unfollow Richard W.
Share Review
Report Review

BEWARE. They do not make what they sell, and don't offer refunds. This is the email I received from their customer service, when I tried to cancel an order 1 minute after it went through, for a phone/key tracker, which is useless if you only have the software...

"I'm sorry to hear you're unhappy with your purchase.

As it stands, we are contractually tied to a no refund policy with our vendors, allowing us to offer amazing products at a huge discount. Additionally, digital license codes and redemption assets are sent out immediately upon checkout, at which point the vendor is paid. I would love to accommodate your request, but if we offered refunds, customers could make purchases, redeem the assets, ask for a refund, and walk away with free software."

Date of experience: May 24, 2018
Illinois
2 reviews
1 helpful vote
Follow victor c.
Unfollow victor c.
Share Review
Report Review

I bought 3 copies of the Speed Reading Bundle as gifts for my grandchildren. Each of them would need to have his/her own access to redeem and activate the product. Stacksocial does not have that option but they followed up and solved this problem very efficiently for me. Great job.

Date of experience: May 24, 2018
Canada
2 reviews
0 helpful votes
Follow Julian H.
Unfollow Julian H.
Share Review
Report Review

Just perfect
May 24, 2018

I had to reset my password and support was super fast and very smooth.
Great site, great deals, highly recommended.

Date of experience: May 23, 2018
Pennsylvania
1 review
0 helpful votes
Follow Terry K.
Unfollow Terry K.
Share Review
Report Review

Talk about customer service! This company has the best ever, no questions asked! I had a slight issue with a product and sent them an email. Within 24 hrs a credit was back in my account. I didnt have to jump thru hoops, beg, or plead my case. Again, NO QUESTIONS ASKED!

Date of experience: May 23, 2018
Brazil
1 review
0 helpful votes
Follow Nelson B.
Unfollow Nelson B.
Share Review
Report Review

Technical Support
May 23, 2018

I needed help retrieving my ID and my access password in addition to the link to access the study site. The service was fast and efficient.

Date of experience: May 23, 2018
GB
1 review
0 helpful votes
Follow Robert M.
Unfollow Robert M.
Share Review
Report Review

I got something wrong when my order was delivered and needed the help of the Support Team. They got involved quickly and without fuss sorted it all out. Totally satisfied with Stacksocial. Thanks guys.

Date of experience: May 22, 2018
Canada
2 reviews
0 helpful votes
Follow Jason L.
Unfollow Jason L.
Share Review
Report Review

I have been purchasing various items through StackSocial and find the value to be incredible. I had no issues until trying to redeem an item yesterday, and support was able to make the correction and assist me in the redemption process quickly and effectively. Very happy with the products and extremely happy with their support.

Date of experience: May 20, 2018
Hungary
1 review
0 helpful votes
Follow Edina T.
Unfollow Edina T.
Share Review
Report Review

Perfect
May 19, 2018

This team is 5*, they helped me when someone else used My account and has stolen money from My card, and they investigated and sent refund in few days. Very friendly and helpfull people. Thank you so much one more time. Edina

Date of experience: May 18, 2018

From the business

StackSocial scours the web for the newest software, gadgets & web services. Explore our giveaways, bundles, Pay What You Want deals & more.