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Instant access to millions of criminal, sex offender, marital records and more with SpyFly. Find out the truth about anybody.
SpyFly Reviews Summary
SpyFly has a rating of 4.5 stars from 7,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.
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The phone numbers are not good! Information could be a bit better.
Many phones out of date and wrong address info it seems, but am finding friends
Easy to used. Gives you all the info about you available online
My app keeps crashing every time I try to pull the report with updated info on a person we are monitoring.
I am finding friends and acquaintances from years ago... but I wish I could video chat on here
This site has helped reconnect with friends all over the country.
I've looked up my family and their significant others. All of them had inaccurate information. A couple of them had so much missing information it was useless to have even looked them up. Others had just plain ole blatantly wrong information. So glad I only paid $2.00 for unlimited service for the, even that was too much money spent.
Dear Rebecca Jacobs,
Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that there is information missing or inaccurate, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.
As our company is not the source of this information, we are not able to change or modify it in anyway. If you would like to correct information, please contact your local public record's office, county clerk, or the court system in your area to update your records.
Please note every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
“Protect What Matters Most”
I know for a fact that some things aren't found & shown especially arrests & criminal reports all together. I wish it shown more for social media as well. If I had known I wouldn't be able to find these things on here I wouldn't have spent money on the thing
Dear Karissa Ehmcke,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
The info on myself is incorrect. Doesn't even list my parents who are both alive and none of my relatives are correct either
Sorry I'm being honest.
.
It's not a full report there is wrong information and false information(Fake), made up to hide information. I know this for sure.
The contact information on other platforms are more accurate
I get the same info on here, that I get on other sites!
How come that most of the phone #'s of known people are wrong?
Pretty good information can be obtained quickly but some items missing. Overall this is a good system and worth the money
Customer Service was extreamly helpful to call & assist! That is why I gave 4 star rating. Some of the information looked up is Unrelated or Outdated.
I just found out I was charged with a crime in another area I never lived or got into trouble. It could have kept me from getting a job. I will be clearing up my records.
Shocking info. But a lot of the info is NOT accurate.
Dear Robert Hay
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
I feel that most of the information is out dated. I'm trying to contact family for a homeless man and all most all of the addresses & phone $s are so out dated there useless.
Dear Janine,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sean,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"