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Sportstech is an online retailer specializing in home fitness equipment, offering a wide range of products including treadmills, exercise bikes, rowing machines, and more. They provide detailed product information, customer reviews, and expert advice to help customers choose the best equipment for their needs.
This summary is generated by AI, based on text from customer reviews
I ordered and item in May or June, knowing it would not come until August. I got the tracking information, and followed my item on its journey from Germany to the UK, where it traveled around a bit, and then returned to Germany for lack of the correct paperwork to allow it to be released from Customs. They re-sent it, and the same thing happened, despite my spending hours on the phone to the company, begging them to send the documents. I even found out what they needed from the delivery company, and told them the e-mail address to send it to. The item returned to Germany. I posted complaints on their Facebook page, and eventually someone replied; they tried to send it again, with a different carrier. This time it arrived - broken. They tried again, but went back to the previous carrier, and the item is once again stuck in customs, without the right paperwork. I cannot get any reply from them.
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