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Buy sports memorabilia, autographs & signed gifts from MLB, NFL, NBA, NHL. Find baseball, football, basketball, hockey autographed jerseys.
SportsMemorabilia.com Reviews Summary
SportsMemorabilia.com has a rating of 3.9 stars from 651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.
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Shelby was awesome. She followed up constantly and was always a pleasure to deal with. This will keep me coming back and ordering more items. Thank you!
AJ was a pleasure to work with on my order, and I can't wait to see the look on my husband's face when he sees his new signed football jersey! It will help make his birthday incredibly special.
I put the wrong email on my order and in trying to check tracking I needed my order number which was sent to another email address. I called and spoke with Shelby she was awesome she got me all fixed up. Then Shelby made me aware that part of my shipment would ship at a later date. Shelby then followed up with me after I received the second part of my order. That type of treatment is very rare these days and was definitely appreciated. I look forward to future purchases and you can definitely account Shelby's customer service for that. Wonderful products and Wonderful customer service what more could you ask for.
My paypal account automatically inserted my old address at check out (my fault, I know). After clicking submit I reviewed my order and realized my item was to be shipped to the wrong house. I emailed customer service and Marcos reached out to me at 7:00 AM the next morning to let me know my address had already been changed. After delivery, I received a follow-up email from Marcos making sure the item had arrived to the right address and safely. Really exceptional follow-up all around. I will definitely be doing more business with SportsMemorabilia.com in the future. Thanks for all the help, Marcos!
Ma Allen was very helpful and polite, and informed me when the order was on the way.
She was also easy to understand, and this is not always the case as I am somewhat hard of hearing. Thanks!
I want to thank Cristin for her excellent customer service support. Although the item that I had ordered did get shipped to one of their warehouses instead of directly to me, Cristin replied promptly to my emails and through personal contact and emails, the issue was resolved quickly. She went out of her way to find answers and solutions that assured me that all was taken care of and, for that, I am grateful.
--Patti
Shakira was very helpful in helping me with a fraud purchase using my credit card She was able to stop the delivery before the thief got the order.
Shelby's customer service was absolutely exemplary! She answered all of my questions, and there were a lot since this was the first time I have ever ordered memorabilia. No question was too silly. She even went so far as to help make sure that the gift was on a preferred carrier list, making numerous calls to ensure it would work. No request was too small. I will definitely give my business to SportsMemorabilia.com in the future. What a great first experience!
About 5 months or so I had a little issue with a order... I got Shelby as my helper angle and she took care of it in a matter of seconds lol ok a day. But she was kind kept in touch with me to make sure the cards were sent and if i received them. If you ever have a issue with this place... tell you the truth i seriously think you wont but if you do... ask for Shelby... you cant go wrong
Eukneique Allen dealt with my return in a pleasant, professional manner. I will definitely use SportsMemorabilia.com in the furter.
Huge thankyou to Kevin for helping me with my order of a signed jersey for my son. His service was amazing, knowledgeable and done quickly. He followed up by email like he said he would and everything is perfect now. Very much appreciated! - K
This is my second time buying from this website. Great customer service. Love that they have live chat with agents.
Gabriel was AMAZING! He was friendly and efficient. My issue was resolved very quickly.
This site has my future business!
Ana
I called Customer Service about a problem with my order. I was fortunate enough to be connected to Alexis who worked with me daily for many days until the problem was resolved. Her friendly manner and concern, plus always getting back to me when I left a message, was what I needed. Her reassurance that I would get my item on time kept me calm. She is an asset to your company!
From start to finish everyone I had contact with was very helpful! I had a rush order on a signed football for my son's birthday. After them knowing they made sure to have it at my door the day before. Of course I'm such a last minute shopper and was nervous. They reassured me and was on it. Thanks so much!
My original order contained the wrong item. I called Customer Service and was connected with Shelby. From our first conversation, Shelby was all over the issue. She contacted the warehouse, confirmed they had the item I wanted, provided me easy steps to return the wrong item, and had my correct order shipped quickly. In today's world, customer service is what really provides the competitive edge. Shelby was awesome and I was more than satisfied with her customer service. Thanks Shelby!
I had entered the shipping address incorrectly and AJ was courteous and very helpful when it needed to be corrected.
Ordered an item and had trouble with shipping, Shelby was great to deal with and was very helpful. I ended up getting a refund straight away and also a $50 credit for the inconvenience. Great service on there end and no stress.
Shelby provided me great customer service! The order I placed was tracked well and came ontime with no issues.
Nick is the guy you want to talk to at customers services!
I was concerned about the shipping time regarding my purchase so I wrote customers services about it. Nick responded within just a few hours with a full detailed email addressing absolutely ALL of my concerns! Not only did he do that but also assured me I was going to receive my item in time and guess what? We got it earlier!
AND during the entire process we exchanged follow up emails until everything was delivered.
Thanks Nick!
She was very helpful in finding a piece of memorabilia in time for my brother's birthday! Thanks! Jason
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members