Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a strong reputation for its high-quality, stylish, and inclusive lingerie and clothing options, appealing to a diverse customer base. Customers frequently praise the user-friendly shopping experience, prompt shipping, and responsive customer service, which enhance overall satisfaction. Positive sentiments highlight the brand's commitment to body inclusivity and affordability, fostering loyalty among shoppers. However, some customers express concerns regarding size consistency and occasional uncertainty about fit. Overall, the feedback indicates a thriving brand that prioritizes customer experience while remaining open to addressing minor sizing issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
If I could give zero stars, I would.
This is hands down the worst company I've ever dealt with. I ordered a Halloween costume for my daughter four days before Halloween and paid extra for overnight shipping. Not only did it not arrive on time, it never shipped at all.
When I called the day after placing the order, they told me "Don't worry, it's going to ship soon." It never did. When I called the day before Halloween to cancel, the representative told me "too bad" and refused to refund me, even though the order hadn't even left their warehouse. She claimed it was a "specialty item" from a "third-party vendor" and said there were no returns, despite the fact that they hadn't shipped anything and they still had the item.
She was rude, dismissive, and completely unhelpful. I finally had to go through my credit card company to get my money back, because Spicy Lingerie wouldn't do the right thing. It's now November and the item still hasn't shipped. What a joke. Glad I at least got my money back through my CC company but they had absolutely no intention of helping me at all and didnt care even one bit or keep me informed on anything. The absolute worst!
This company is unprofessional, dishonest, and should be avoided at all costs. Do yourself a favor and shop literally anywhere else.
Melhorado e em inglês:
I purchased two costumes from this store, and the quality was absolutely terrible. One of the costumes even arrived with the underwear unstitched on the side. I returned all the items, including the accessories, without even opening their packaging. I followed all the deadlines and returned everything in its original packaging.
However, the store claimed the item was used and refused to refund my money. I would never wear something of such poor quality. This company acts in bad faith to avoid processing refunds.
Do not buy from this store.
I've completely switched over all lingerie shopping to spicy and I'd say it was the best decision I've ever made
The shopping experience is great, I haven't brought any lingerie from anywhere else since
I'm happy plus size women can get beautiful sexy leggings that compliment us. Thank you so much!
I love the deals that was going on. Thing's usually does fit perfectly, I'm a little nervous cause I gain weight with my last pregnancy so I'm hoping for the best. Other then that everything great
This was exciting. The lovely product and the various options made this very hard to get through. There was so many options to choose from and I love them and definitely will be back soon to order more 😉
It was so easy to placed my order. I have not felt this safe shopping online in a while. The fact that I received a confirmation of my purchase in my email that fast was surprising.
Shopping on Spicy is amazing. Easy to navigate through the site and there's always a great sale. My items ships out the same day, so you can order an outfit for the weekend on Tuesday and have it to wear Saturday.
Each time I shop here, it's the best experience! Always true to size … always has something new. Always make me feel and look sexy and confident. Thank you Spicy
The company did a great job at representing my body type, I felt confident that all items I picked will fit and look amazing. Almost made me feel like I could model thank you🤎
I order from Spicy frequently. I feel sexier when I am wearing Spicy. The prices,and the inclusivity keeps me coming back. When I can see someone that is shaped, and looks like me that let's me know that you put a lot of thought into your brand. Keep up the great work 💪💯
I love this website. The sets are cute and amazing. My husband is in jail and I like to keep our virtual visits sexy and spicy.
I love my items from Spicy! They are Sexy and affordable without sacrificing a luxurious feel.
Love the body inclusivity. Please keep it up! Us plus-sized girls can never find anything quality AND fashionable. Guess I'll check in once I get them
Excellent shopping experience. It was quite easy to navigate the system. Sexy and beautiful items to choose from
Ok I'm a total vs girl always have been but they have met their match. Spicy are so much more powerful! They are beautifully made with reinforced stitching in all the right places to give the strength for fabulous support. Bye-bye vs- I don't think I'll be back.
I've shopped here a few times and always have a wonderful experience. Online, or on the phone. I like the specials and the easy options to skip each month. They also have an easy exchange or return process when needed. I would highly recommend shopping at Spicy.
The lingerie is beautiful and always good quality. The Rewards and Free Gifts options keep me going back. I LOVE Spicy so much! 😍
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account