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SpellBriteReviews 265

4.8

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From the business

SpellBrite Click-Together Letters give you the bright, striking impact of neon; the durability and environmental benefits of LEDs; and the flexibility to make any message you want and change it anytime. There is no other product like it!

Bright, illuminated signs attract more customers, because the human eye is drawn to light 5 to 6 times the ambient level.

Printed signs lack impact during the day and fade away at night. In short, print softly asks for attention, while SpellBrite grabs it.

Made with LEDs rated up to 80,000 hours and given SpellBrite’s changeability, your SpellBrite signage will attract customers for years to come.


spellbrite.com
Elmhurst, IL, United States
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SpellBrite Reviews Summary

The company has established a strong reputation for delivering high-quality, reliable signage products that enhance customer visibility and foot traffic. Many customers praise the ease of the ordering process, prompt delivery, and excellent customer service, highlighting a pleasant experience with responsive support. However, some users express concerns regarding the brightness of the signs during daylight hours, suggesting a potential area for improvement. Overall, the sentiment is overwhelmingly positive, with customers appreciating the durability and visual appeal of the products, indicating a solid foundation for continued business growth.

This summary is generated by AI, based on text from customer reviews

service
30
value
5
shipping
5
returns
4
quality
120

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555 reviews

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Colorado
2 reviews
0 helpful votes
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Awesome thing
June 30, 2022

So easily changed. I have to add more characters for some reason

Date of experience: June 30, 2022
New York
1 review
0 helpful votes
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Nice and Bright!
June 24, 2022

Ordering was easy. Everything came nicely packaged. The installation was literally a snap. The brightness is adjustable and it can get very bright. I'm extremely satisfied with the initial experience with the product. Hopefully it will last for years to come.

Date of experience: June 23, 2022
Mark C. — SpellBrite Rep
over a year old

Drew, thanks for your comments. We are very pleased everything is going smoothly. We expect it will last for years to come. Hope to see you purchase another! Mark

New Mexico
1 review
0 helpful votes
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Awesome Product
June 5, 2022

Product is really awesome. Directions are very accurate and assembly is easy. Product brightness is great as well.

Date of experience: June 5, 2022
New York
2 reviews
0 helpful votes
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GREAT FOR THEATRICAL USE
May 19, 2022

The only thing I would say besides your ordering process is fast and easy which is very nice. I did have a question where I called the phone number provided. It would be very helpful if your customer service would answer with your company name instead of just, "hello" so that one calling knows they reached the right party.

Date of experience: May 19, 2022
Texas
1 review
0 helpful votes
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On time
May 18, 2022

Delivery came on time and product worked as designed

Date of experience: May 18, 2022
Georgia
1 review
1 helpful vote
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Does the sign look great up? Yes.

Was the instructions super clear? Not for me
Is there a way to get them to turn on without having to turn each light on individually? Probably, but I still can't figure it out and being a busy business owner I don't have time to figure it out. The cost of the sign seems inflated for the way it's made. I guess I kind of felt ripped off.

Great idea. Better instructions would have made the experience better. For the price I expected more. Instead it was a lot of little boxes where I had to figure it out.

Date of experience: May 15, 2022
Mark C. — SpellBrite Rep
over a year old

Anne, thanks for the feedback. As to price, we have done a lot of research and believe our pricing is very fair. Each row is independent with its own on/off switch. As to assemble instructions, we will take this to heart and see what we can improve or make the assembly clearer. Mark

Florida
1 review
0 helpful votes
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Great Concept
May 15, 2022

Customer service and communication could be better from the company. The product itself very good and easy to ensamble

Date of experience: May 15, 2022
Mark C. — SpellBrite Rep
over a year old

Hi. Surprised you have a customer service issue. We try to respond within 24 hours. You can always call us at (312) 575-9620 or email us at [email protected] We monitor both the phone messages and email inbox. Thanks, Mark

Oklahoma
3 reviews
1 helpful vote
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Sign
May 15, 2022

Very delightful experience, very well made light, very bright, strong and sturdy, ordered my wife's name and she loves it, wish they made a heart to add to the signs, will be ordering more in very near future...

Date of experience: May 15, 2022
Pennsylvania
1 review
0 helpful votes
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Great product
May 15, 2022

Love the signs, very good product. Looks like neon but has the efficiency of led's.

Date of experience: May 15, 2022
Georgia
1 review
0 helpful votes
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My bar
May 13, 2022

Great Experience sign is great it's awesome goodbye again thank you so much he is awesome

Date of experience: May 13, 2022
Mark C. — SpellBrite Rep
over a year old

Thank you for taking time to comment. We are really pleased you are happy with your SpellBrite purchase. Mark

Pennsylvania
1 review
0 helpful votes
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Awesome!
May 12, 2022

The sign looks great in my office. Gets lots of compliments and also lights the space and gives it a cool vibe.

Date of experience: May 12, 2022
Mark C. — SpellBrite Rep
over a year old

Great... we like cool vibes in offices! Mark

California
1 review
0 helpful votes
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Bought a LED sign
May 12, 2022

Extremely fast and efficient.
Item is really great and gets comments all the time.

Date of experience: May 12, 2022
Mark C. — SpellBrite Rep
over a year old

Thank for taking the time to comment. We really appreciate it. Mark

Pennsylvania
1 review
0 helpful votes
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Easy to use
May 12, 2022

Definitely stands out! I use it in my antique booth with my booth name "Bob's Junk"

Date of experience: May 12, 2022
Mark C. — SpellBrite Rep
over a year old

Great. Glad you like it! Mark

Alabama
1 review
0 helpful votes
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Amazing Piece of Art
May 12, 2022

Well designed and quality lighting. Really brings an eye-catching piece to any area.

Date of experience: May 12, 2022
Mark C. — SpellBrite Rep
over a year old

Thanks, we appreciate your feedback. Mark

Indiana
1 review
1 helpful vote
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I'm a little disappointed the first one was fine the second one had missing screws and part of the sun does not light

SpellBrite attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 12, 2022
Ohio
1 review
0 helpful votes
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AMAZING
May 9, 2022

The signs I purchased honestly exceeded my expectations, all of our clients noticed them right away and they look so professional.

Date of experience: May 9, 2022
Texas
1 review
0 helpful votes
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Restrooms Sign
April 29, 2022

Very straight forward site and easy to navigate. Received my product quickly and in excellent packaging. The sign was easy to put together, and looks fantastic!

Date of experience: April 29, 2022
Florida
1 review
0 helpful votes
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N O T A R Y
April 14, 2022

W O W! I am over the MOON excited about this sign. Now if only our politicians were this BRIGHT- we would be OK!

Date of experience: April 14, 2022
Texas
1 review
0 helpful votes
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Looking Good!
April 9, 2022

Easy to order, fast shipping, looks great. They can be seen from a distance.

Date of experience: April 9, 2022
Colorado
1 review
0 helpful votes
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Great!
April 7, 2022

Quick and easy, looks great, easy ti assemble and hang.

Date of experience: April 6, 2022