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I bought the Solippy LOOP device based entirely on their heavily advertised "100-day no questions asked money-back guarantee." I requested a refund within the 100-day window.
However, customer support refused my request, claiming it cannot be returned for hygiene or promotional reasons. This directly contradicts their written policy, which states that used LOOP devices can be returned under the 100-day satisfaction guarantee if they are clean and complete. This is complete false advertising. Be very cautious before buying from this company, as they do not stand by their promises.