Sold.comReviews 31

If I could leave less stars I would. This place is a total joke. They took about $2000 of my money upfront. I got one actual lead that was legit. I showed up to the house and she said she already listed with another agent. Everything else was literally garbage. And they were charging me $200 a month for some odd reason on top of the $2000. Any lead generation place that ask you for money upfront, do not pay them! This place will be out of business within a year or two. Guaranteed! Save your money. DO NOT SIGN UP.

I can't speak to their real estate leads, but the mortgage leads are not quite ready to be sold. They are new to mortgage leads, and just don't seem to have things dialed in yet. Personally, I would recommend waiting for a while before signing up, until they get things smoothed out.

To their credit, they did reach out to me almost immediately after posting my review to make things right. I won't specify what they did, but suffice it to say they did right by me.

Do not Use this Vendor - engaged this company as a lender. Paid $300 as they promised several leads a month for 6 months. I received 2 leads and no call backs or responses to reach out on these leads. Sold.com customer service called me and asked about re-upping. I asked the SOLD.com rep if they though this was a good investment and a good value? The rep said "yes, of course" and blamed it on me for choosing a low producing County of "only" 75,000+ people. I would NEVER use this company again.

Sales team will promise promise promise to make a sale... when it comes to the service it is sub par. The lead quality is absolute trash. They will not respond to your emails. Your agent success rep will not even look into your account or reach out regarding activity. They want 30% of your pie and don't provide any good data for you to make the investment worthwhile. Do yourself a favor and take these reviews to heart and do not invest into their services. Trash service and trash company that doesn't perform on their promises. DO NOT WASTE A DIME.

To be honest I am very dissatisfied with this service. They will send someone to me with no regard for my schedule. I don't just sit around and wait for Sold.Com to contact me.

Secondly when I am able to make contact with a possible home seller without fail they will say one of the following.

1. I never filled anything out on line
2. I am just interested in a cash offer. (I have told SOLD.COM we don't do that but they seem to care?
3. I am not interested in selling

Try making contact with Sold.com. Good luck with that. I have made several calls and nobody actually picks up a phone and trust me nobody even returns a message.

Save your money..

I'm a real estate agent that has used sold.com for a little over a year, yes every once in a while you will get a legitimate lead but most of the time Sold.com lies to the consumer to get them to agree to the appointment. They say the agent is an investor who will offer a cash price on the spot, they say the agent will agree to a super low commission and basically they say anything to get them to agree to the appointment. I've had many appointments where the consumer says they didn't even agree to the appointment and want me to leave. Do not waste your money on paid Sold.com leads, most of their leads they get from FSBO on Zillow.

Had a friend suggest I check SOLD.com as I was getting ready to explore selling my home. I've owned this house for over 20 years, and moving was honestly terrifying. It was really refreshing to find that SOLD.com's concierges held my hand through the process of finding the right company to help me sell. I've referred several of my friends!

Terrible lead generation. Paid $2000 for 3 zip codes and received bogus leads. Worked the 24 leads I got for 6 months with zero real activity. At least half told me they were never thinking of selling, another 20% got mad and asked how I got their name. The concierge was pushy I was told and the one live appointment I actually got was a woman looking for a maid. I was done when I received a lead from a friend of mine and she certainly was not selling her home. Tried to talk to management for months with zero response. Finally spoke to someone with an attitude and nothing good to say. Absolutely awful company.

Appears the prospect leads are not directly secured, the prospects have no idea how SOLD.com got their information.

Sold.com sent me FSBO leads who did not want an agent.
This is one of the worst investments I have ever made in my real estate career.
Do not sign up with Sold.com

I will not call a homeowner who is currently listed with another agent for many reasons. I will not lie to people to get their business as SOLD.com has coached me to say. I am not pushy, yet some numbers I have called have told me where to stick it, some have threatened me if I ever call again, some have lectured me how they are on the do not call list and some are not even the people on title. I have chatted with some who laugh at the questions they supposedly answered, SOLD.COM just tell me that these people are lying and they absolutely filled out something online. I am sorry, I can not believe that every single person I have chatted with or been yelled at by is lying. I have spoke with people who told me realtors were vultures and I could fight over her beloved home when she was dead. That is horrible and I do not need to be wasting my time and hard earned money on this type of abuse.

I have attached one of my 40 leads I received in the past 5 months. I have also included the email after I paid $1800 for 2 zip codes because they will not let you buy just 1 zip code.

I have been calling on a lot of leads, and the amount of leads were promising. However after finally getting a hold of some of the people, I started noticing a pattern. They are all over 50 years old with most of them over 65, many of which do not use the internet and never gave their information. I've also had some leads come in here that are deceased and have been deceased since 2018... They're using some kind of farming I'm guessing to get these people but not verifying the details because dead people don't submit requests.

For the amount of money that was spent for this program. Thousands of dollars for nothing... Not a single lead turnover... And refusal to refund.

Take your money and go invest in someone else like realtor or Zillow at this point. Sold.com is ridiculous and it should be criminal what they're doing. I see theft by swindle stating that these people willingly put these requests in their website and are looking to connect with agents when in fact they have never heard of the site, they don't go on the internet, and all the effort put into getting this in place and following up for not a single sale.

Please do your due diligence and research companies before going with them.

Update:
After months of waiting for someone to contact us for coaching and remaining hopeful that some leads would pan out, we had enough and demanded a refund. At first that was refused but then I got a call from the co-founder who was very helpful and we had a great conversation about the leads we received and he listened to my complaints. In the end, we received a full refund and were kept on the free program. So thought the leads didn't work out for us, at least the company cared enough to make things right. A lot of money for leads that have already been called 15-20 times or that have no idea why you're calling them.

I started in January 2022 thinking I could handle a few more leads. Even one lead would pay for itself. I asked for a refund because all the leads said they never signed up for selling their house and to take me off their call list. One kind woman said she fills out surveys and this sort of thing happens because her surveys get sold and that is how you get the lead. These leads are NOT interested in selling! Not one deal or positive call. I was not given any sort of help or refund! Dont do it!

I went to site wanting to SELL my home, the ad stated we BUY homes so put my information in got a call I asked do you buy home? Was to yes. Set up a consultation realtor came out gave me comps, when I asked how much will you buy my home for was told they do not buy home they just waned to list it for sale. If I wanted to list it I would have used my local realtor. Any realtor would give you a comp eval to hep you set a selling price. Waste of time.

Let me share my experience, and I typically do not publicly complain about companies or services. I am going to make an exception this one time. SOLD.com has been a HORRIBLE experiment. I signed up for their Guaranteed Display Agent program, and had to pay about $1200 in advance. Their business model is they run ads for homeowners looking to sell, and the homeowner fills in a webform with the info. That info is then forwarded onto agents who have paid for zip codes. The quantity of leads is fine, (Avg 3-4 per day). The quality is beyond horrible. I have called 300+ leads and not a single one was legit; never filled out a webform, don't own the house attached to the contact address, sold the house over a year ago, etc. It gets worse. They have a Concierge team who calls these leads as well, and if a lead wants to set up a listing appt, they will text all agents in that zip. In 3 months, I have had 6 such occurrences. I claimed all 6, and that was verified. 3 of them were assigned to a different agent within a few minutes, and the other 3 were already listed on the MLS. I have called Customer Service multiple times in an attempt to better learn how they work, ask some questions, and overall just try to have someone talk me through the process. EVERY call has been answered by a customer service rep who told me that it's not their department and so-and-so will have to call me back. 10 calls, all the same answer. Not a single return phone call. I have now called 5 more times this week to cancel and the "cancellation department will not call me back. Bad experience, great concept.