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Solar Panel Store Reviews Summary
The Solar Panel Store generally enjoys a positive reputation, with customers highlighting exceptional customer service, knowledgeable staff, and prompt assistance throughout the purchasing process. Many reviews commend the company's responsiveness and willingness to help, even with complex inquiries. However, concerns arise regarding shipping delays and issues with order accuracy, particularly when items are sent to incorrect addresses. While the majority of customers appreciate the product quality and competitive pricing, there are calls for improved shipping notifications and faster delivery times. Overall, the company demonstrates a strong commitment to customer satisfaction but has room for enhancement in logistics.
This summary is generated by AI, based on text from customer reviews
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Before I ordered the panel I was told the delivery would be 2 days. 10 days later I received it.
N/a
Found what I needed
Great!
Many thanks
Now that I have the panels I see they have interesting electrical connectors. I want to connect directly to a fan so should I just cut off the connectors or can I buy a connector kit?
Online services were good. Only complaint is no notification of shipping till about 2 weeks after purchasing. Then get a tracking number the day before it is delivered. I would think that could be improved.
Very prompt service at a reasonable price.
Good selection and service
Tom and Dan were very responsive to our request for a solar package. We first contacted the store on a Sunday morning via Chat (got an immediate response) and we received a detailed quote the next day (as promised). Several other solar retailers had told us they could not help because we were looking for a small package. This did not seem to matter to Solar Panel Store as they treated us like a big customer. We highly recommend them.
Great-easy
It took a long time to receive any info on when the order shipped and tracking
Good shoppping experience.
Very friendly and helpful. Fast service and knowledgeable people.
Great little solar kit for garden irrigation
Quick, and on time with product as advertised.
Great servicebest price
Purchase was great. My problem was with shipping. VERY slow. Took almost two weeks from the time I ordered. The arrival date was changed once. I understand there was free shipping but when spending over 1,000 dollars i would think shipping could be quicker. I really needed before a trip but it didn't make it. Very disappointed.
Got what I needed, and in a timely fashion,
Excellent service
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members